EDD approval notification: Do they mail approval letters and can I certify without UI Online?

yes you'll def get an approval letter in the mail with all your benefit info!! I got mine like 5 days after my interview. It shows your weekly benefit amount and how much u can get total. I think u can certify by mail but its way slower, theres a phone option too 1-866-333-4606

Yes, you'll receive an official Notice of Determination by mail confirming your eligibility and weekly benefit amount (WBA). There should actually be several documents sent to you: 1. Notice of Determination (approval letter) 2. EDD Customer Account Number letter (needed for phone certification) 3. DE 2063 form (paper certification form) For certification without UI Online, you have two options: - Telecert: Call 1-866-333-4606 and use the automated system - Mail: Complete and return the DE 2063 form they send you The phone system is generally reliable, but paper certification can take 7-10 days to process, which might delay your payments. I'd recommend phone certification until your internet is restored.

When I got approved in January, I never got my approval letter!!! Had to call EDD 46 times before getting through to someone who could tell me I was approved. The whole system is broken. Don't count on getting ANY mail from them on time!! CALL THEM before you miss deadlines!

trying to get thru to EDD is a nightmare lol i spent 3 days calling over and over before i finally used claimyr.com and got a callback from EDD within 25 mins. they have a video showing how it works https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km totally worth it bc i was able to confirm my benefits and fix an issue with my address so i actually got my paperwork

To clarify some confusion in this thread: 1. EDD is required to send determination notices, but mail delays happen. If you don't receive your notice within 10 days of your interview, you should contact them. 2. For paper certification: The DE 2063 forms are typically mailed automatically every two weeks, but you can request them by calling 1-800-300-5616 if you don't receive them. 3. Telecert (1-866-333-4606) is fully automated - you'll need your SSN, EDD Customer Account Number, and to answer the same certification questions as online. 4. You must certify on time regardless of which method you use. Paper certification should be mailed 2-3 days before your certification date to allow for processing time. The phone certification is generally very reliable and much faster than mail certification.

Your Money Network debit card should arrive automatically about 7-10 days after your first payment is processed. You don't need to request it separately. If you previously had unemployment with a BoA card (prior to 2023), you'll still get the new Money Network card - they don't use the old system anymore. Just make sure your mailing address is correct on your EDD account. If you move or need to update your address, do it right away through UI Online or by phone.

Wait I'm confused about something... when you certify by phone do you still get paid as quickly as online? My neighbor said paper certification took forever but phone was just as fast as the website???

My sister just went through this whole process last month. She got her approval letter in about a week, but the benefit amount was wrong! They calculated it based on the wrong quarter of earnings. She tried calling for days but couldn't get through until she went to the actual EDD office in person! So make sure you double-check all the numbers when you get your letter!

One additional tip: When you receive your Notice of Determination and EDD Customer Account Number, take photos of both documents with your phone or make copies. I've heard from many claimants who misplaced these important documents and had difficulties accessing their benefits later. The Customer Account Number is particularly important as you'll need it for phone certification and other EDD services.

Just want to add that if you're worried about missing certification deadlines due to internet issues, you can also set up text alerts through EDD to remind you when your certification periods open. You can do this by calling 1-866-333-4606 and following the prompts, or through UI Online when your internet is working again. The text alerts will remind you 2-3 days before your certification is due, which gives you plenty of time to use the phone system or mail in your forms. This really helped me stay on track when I had similar connectivity problems earlier this year!