California Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Make sure you have COPIES of all your paystubs before sending anything to EDD!! I sent all my original documents for a similiar situation and they LOST THEM!!! Had to go back to my employer to get everything reprinted. Such a pain!!

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That's a great tip, thank you! I'll definitely only send copies and keep the originals safe.

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Update from my earlier comment: I forgot to mention that if your benefit amount does get recalculated and increased, make sure to check if you're also eligible for Fed-Ed benefits depending on when your claim started. This can extend your benefit period if you meet the earnings threshold, which you likely will if your WBA increases significantly.

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fed-ed ended years ago tho?? pretty sure that was just a covid thing

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my cousin works at edd and she says theyre super backed up right now cuz of layoffs in the tech industry. lots of people filing new claims so everything is slower than normal

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They're ALWAYS "backed up" with SOMETHING. First it was the pandemic, then it was fraud prevention, now it's tech layoffs. Just excuses to avoid doing their JOBS!!!

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Update on your options: After you manage to speak with an EDD representative, they can: 1. Confirm if your card has been issued and provide a tracking number 2. Expedite a replacement card (5-7 business days instead of 10-14) 3. In extreme hardship cases, they can sometimes arrange an emergency payment at a physical office Regarding the direct deposit option another user mentioned - this is still being rolled out gradually to all claimants, so you may not have access yet. It typically becomes available after your first payment cycle is complete. I'd focus on getting through to EDD first thing tomorrow morning. The first hour they're open is usually the best time to call.

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Thank you! I'm definitely going to try that Claimyr service someone mentioned because I've wasted so many hours already trying to call. I'll ask about expediting the card since my rent is due next week. Really appreciate all the help from everyone!

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I know this isn't exactly what you asked, but have you considered requesting a waiver for your overpayment? If it wasn't your fault (like if EDD made the mistake or if paying it back would cause significant financial hardship), you can file for an overpayment waiver. I did this last year and got about half of my $6200 overpayment waived. It took about 3 months to process but was worth it. You can find the DE 1446W form on the EDD website.

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I actually didn't know about this option! Thank you so much for mentioning it. I'm definitely going to look into this because it really wasn't my fault - I answered all their questions honestly when applying and they approved me, then changed their mind later. Did you need to provide a lot of documentation for the waiver?

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Yes, I had to provide bank statements, bills, pay stubs, and a detailed letter explaining my financial situation. Be really thorough with your hardship explanation. I also included a timeline showing that I applied in good faith. Good luck!

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Amara Eze

Just to clarify some misinformation I'm seeing in this thread: The Treasury Offset Program (TOP) works independently from your payment plan with EDD. Even if you're making regular payments, your tax refund can still be intercepted if your debt has been certified for offset. The good news is that any amount intercepted will reduce your overall debt balance. If your refund is intercepted, you should receive a notice from the Department of Treasury explaining the offset and providing contact information. Any disputes about the offset need to be directed to EDD, not the IRS or FTB. Also worth noting that federal refunds may be applied to state debts under certain circumstances through reciprocal agreements between California and the federal government.

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So basically they can just take whatever they want whenever they want even if you're trying to pay it back? That's highway robbery! The system is BROKEN!!

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Thank you for the clear explanation. I think at this point I'll prepare for the worst and assume my refund will be intercepted. I'm going to look into that waiver option mentioned above too. Really appreciate everyone's input on this.

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The whole system is designed to TRAP people! They make the rules complicated on PURPOSE so they can deny benefits and save money. I've seen it happen over and over. You report honestly and still get punished because some random EDD worker doesn't understand their own rules. The whole thing is BROKEN!

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This. They denied my benefits for 6 weeks because of a "reporting error" that was actually THEIR mistake. I had to file an appeal and everything. Ridiculous.

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Quick update on what you should expect: When you call EDD about this, ask to speak with a tier 2 representative who can make determinations about your eligibility. Regular representatives might not be familiar with how settlements are handled. Make sure to emphasize that your settlement was for physical injuries and medical expenses, not for lost wages or employment-related issues. The distinction matters significantly for how it's treated. Also, document the call - get the representative's ID number and write down when you called and what was discussed. This will help if there are any issues later.

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Thank you! I didn't know about the tier 2 representatives. I'll definitely ask for that and keep detailed notes of the conversation.

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@user4 It took about 3 weeks from application to starting the program. I had to do an assessment test and interview. The key is proving you're committed to completing it. They told me they have programs for healthcare, construction trades, CDL licensing, and IT. The stipend amounts vary depending on the program. Good luck!

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off topic but i need to no if i can certify for benefits if i was in the hospital for a week? do i say i was available to work or not? dont want to mess up my claim

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@user6 - That's a separate question but I'll answer quickly: If you were hospitalized and unable to work, you should mark that you were NOT available for work during that week. However, this may make you ineligible for benefits for that specific week. You can still certify and explain in the comments section that you were hospitalized. If you're going to be unable to work for an extended period due to medical reasons, you might want to look into State Disability Insurance instead. @user4 - Back to your question about extensions: Sometimes the EDD introduces special programs when economic conditions change. Keep certifying as long as your UI Online account allows you to, even after receiving the exhaustion notice. This keeps your claim active in case any new extension programs become available.

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Thank you all for the advice! I'll keep certifying, look into training programs, and use Claimyr to talk to an EDD rep to confirm my specific options. Really appreciate everyone's help during this stressful time.

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To answer your follow-up question: No, you cannot extend a claim that's reaching its benefit year end date, even if there's a balance remaining. The balance unfortunately doesn't carry over. It's best to file online when prompted. You'll see a notice in UI Online when your benefit year is ending. Filing online is generally faster than calling, and you can do it 24/7. However, if you have special circumstances or wages that might not be in their system, calling might be necessary. One important note: You must have earned enough wages in your new base period to qualify for a new claim. If you haven't worked since your last claim began, you might not qualify for a new regular UI claim.

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That's really helpful, thank you. I did work for about 4 months between claims, so hopefully that's enough to qualify. I'll file online as soon as I see the prompt in the system. Really appreciate the clear explanation!

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for your mailbox question, the card just comes in regular mail. doesn't look like anything special just a plain envelope. my friend didnt even realize what it was and almost threw it away lol. so keep an eye out!

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One more thing - before you go to an AJCC office or use any service, make sure you're clear on exactly what issue you need help with. Is your claim pending? Is it disqualified? Are you trying to file a new claim? Each problem has different solutions. For a pending claim that's been stuck for 6+ weeks, that usually means either: 1. An eligibility interview is needed (you'd see this scheduled in UI Online) 2. Identity verification issue (check for any messages about ID.me) 3. Wage verification problem 4. Former employer contested your claim Knowing the specific issue will help you explain it better to whoever you reach.

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It just says "pending" with no other information. I completed ID.me verification when I first applied and got the email confirmation. I don't see any scheduled interviews in UI Online and no messages requesting additional information. That's why I'm so frustrated - there's nothing telling me WHY it's pending or what I need to do!

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That's definitely a situation where you need to speak with a tier 2 specialist at EDD. The basic customer service reps often can't see or fix these issues. When you do get through (either via Claimyr or normal channels), make sure to ask for a tier 2 specialist if the first person can't immediately see what's wrong with your claim.

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I just went thru this nightmare scenario. After months of trying I finally got my claim fixed. What worked for me: 1. Called exactly at 8:01am (not 8:00 - the system is still booting up) 2. Used the 2511 number NOT the 5616 number 3. Press 1, then wait for all prompts, then press 24 TOOK ME 14 TRIES over 3 days but I finally got thru. Then had to wait 2.5 hrs on hold but the rep fixed my pending payments in 10 minutes once I got someone. Don't waste time going to AJCC unless you've completely exhausted phone and assembly member options.

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The 2511 number can't help with claim issues tho, they're just general info reps. Only the 5616 number has the Tier 2 specialists who can actually fix payment problems. If you got help from the 2511 number you got lucky and found someone willing to transfer you.

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You're right - I did get transferred after explaining my situation. Forgot to mention that part. The 2511 number was just easier to get through on initially.

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Unpopular opinion maybe, but you should've applied immediately after being laid off instead of waiting a month. You essentially left money on the table that you were entitled to. The system already gives us the bare minimum - don't give them reasons to give you even less!

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Yeah, you're right. I waited because I thought I'd find another job quickly and honestly I was a bit embarrassed about filing for unemployment. Big mistake on my part. Lesson learned for sure.

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One thing to keep in mind: if your unemployment benefits are going to expire soon and you're still struggling to find work, make sure you update your résumé on CalJOBS and actively use the platform. Not only is this required for your work search activities, but sometimes employers specifically look for candidates who are nearing the end of their benefits, as there are occasional hiring incentives for employers who hire people in that situation. Also, depending on your industry and circumstances, you might want to look into whether you qualify for any retraining programs through EDD's Training Benefits program. This won't extend your benefits, but it can provide valuable skills that might help you land a job faster.

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I hadn't heard about employers potentially looking for candidates near the end of their benefits - that's interesting info! I'll definitely make sure my CalJOBS profile is updated. And I'll look into the Training Benefits program too. Thanks for these suggestions!

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One important point that hasn't been mentioned: while you're waiting for this to be resolved, make absolutely sure you continue certifying for benefits every two weeks on your regular schedule. Even if your payments get temporarily paused during this process, keeping up with your certifications ensures you'll get backpay for those weeks if the determination remains in your favor. Also, take detailed notes during your interview. Write down the interviewer's name, ID number if provided, and key points discussed. This can be valuable if you need to reference the conversation later or if you have to appeal.

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Thank you - I wouldn't have thought about continuing to certify if payments get paused. That's really good advice. And I'll definitely take notes during the call.

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jst wondering did u get laid off or fired? cuz thats diffrent 4 edd rite?

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I was fired/terminated. They specifically said it was for performance reasons, though I believe it was actually because I reported safety violations. It wasn't a layoff since they weren't eliminating my position - they actually hired someone to replace me two weeks later.

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my payment still procesed before my interview even happend. i think they just do these to check random ppl but still pay u

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That's often true. If there's no initial flag on your claim, they'll process payments while the interview is pending. The interview is more of a verification step rather than a payment block in most cases.

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Thanks everyone for all the responses! This has really calmed my nerves. I'm going to get all my documentation ready and make sure I'm available for the call. It's good to know this is mostly routine now and not specifically because there's a problem with my claim. I'll update after my interview!

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