California Unemployment

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  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
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I just went through this in March. Applied March 5, interview March 18, got my first payment March 21. But then my second certification got stuck on pending for some reason and I had to call in to fix it. The whole process is so unpredictable honestly.

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did they pay u for all the weeks before interview too??

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I'm in a similar situation - filed my claim on April 3rd and my interview is scheduled for April 25th. Reading through everyone's experiences here is both reassuring and nerve-wracking! It sounds like most people do get their backpay pretty quickly after approval, but the inconsistency is stressful when you're counting on that money. I've been keeping all my documentation organized just in case. Has anyone had experience with appeals if the interview doesn't go well the first time?

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Has anyone else noticed that the unemployment website is always down when you need it most? Like, do they do that on purpose or what? 🤔

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omg yes! I swear its a conspiracy to make it harder for us to claim benefits lol

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Nah, it's probably just overloaded. Remember how bad it was during the pandemic? System couldn't handle all the claims.

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yall ever think about how wild it is that we gotta jump through all these hoops just to get help when we're already stressed about not having a job? system's broke af 😤

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For real! It's like they designed the system to discourage people from using it. I spent three weeks just trying to verify my identity last time - had to upload documents like 5 times because their system kept "losing" them. Meanwhile bills don't stop coming just because bureaucracy is slow 🙄

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To address your follow-up question - yes, definitely mention the reduction in hours during your interview. A significant reduction in hours (typically 20% or more) from what you were originally hired to work can strengthen your case. This is sometimes called a "constructive discharge" - essentially, the employer materially changed your working conditions. Document exactly what hours you were promised when hired versus what you were actually scheduled. If you have any written evidence of being hired as full-time (offer letter, employee handbook defining full-time hours, etc.), have that ready for your interview. Also, when you have your eligibility interview, make sure to emphasize that you tried to resolve the issues before quitting. The EDD interviewer will be specifically looking to determine whether: 1. The conditions were truly intolerable 2. You took reasonable steps to preserve your employment before quitting 3. You had no reasonable alternative but to quit Be prepared with specific examples and dates.

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This is super helpful, thank you! I do have my original offer letter that states "full-time position (40 hours/week)" so I'll definitely have that ready. I don't have formal documentation of schedule changes since they were posted on a physical calendar in the break room, but I do have some text messages complaining about it to coworkers with dates mentioned.

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One thing I haven't seen mentioned yet - make sure you understand the timeline requirements when you file. You have to file your claim within a certain time period after leaving your job, and there are specific deadlines for appealing if you get denied initially. Also, start looking for work immediately even while your claim is being processed. EDD requires you to be actively seeking employment, and if your claim gets approved, you'll need to show job search activities for each week you're claiming benefits. Keep detailed records of every job you apply for - company name, position, date applied, method of application. They can audit this stuff and will cut off your benefits if you can't prove you're actively looking. The good news is that even if you get initially denied (which is likely), you can continue to file weekly claims during the appeals process. If you eventually win your appeal, you'll get backpay for those weeks. Just don't spend money you don't have counting on that outcome!

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UPDATE: I finally got through to EDD this morning! Called over 30 times using the trick of calling right at 8:00am. The rep confirmed what many of you said - my account was flagged for earnings verification because of my part-time work reported on the last certification. They removed the paper requirement flag and I can certify online again! For anyone else facing this issue, definitely try to speak with a rep directly - the paper forms would have taken weeks to process. Thanks everyone for your help!

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Great news! For future reference, whenever you report earnings, try to have documentation ready (pay stubs, etc.) as this can help prevent the automatic flag. Glad you got it resolved quickly!

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Excellent! So happy you got it fixed. It's crazy how something that takes a rep 2 minutes to fix can cause weeks of delays if you can't reach someone.

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Congrats on getting it resolved! This is such a common issue and it's frustrating that EDD's system automatically flags accounts for earnings verification without any clear notification to claimants. Your experience really highlights how important it is to speak directly with a rep rather than getting stuck in the paper form loop. For anyone else dealing with this, I'd recommend keeping detailed records of any part-time work before reporting it - having pay stubs and employer info ready can sometimes help prevent these automatic flags from triggering in the first place. Thanks for updating us with the resolution - these success stories really help others who might be going through the same thing!

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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

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So frustrating when that happens! I've had the same experience - they put you on and then the line just goes dead. It's like they're hoping you'll give up. I usually try calling back right away since you've already invested the time, but I know how discouraging it can be. Have you tried calling first thing in the morning? I've had better luck getting through around 8 AM when they first open.

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