this is why i always keep evrything from my jobs, every stub, every letter, my w2s, even emails from bosses. edd is always losing stuff or getting confused. same with medi-cal. all these government agencies are the same, total mess. good luck bro

UPDATE FOR EVERYONE: The process for submitting wage corrections has changed in 2023-2024. You need to follow these steps: 1. Submit your wage info through UI Online under "New Information" 2. Call and request a "Base Period Wage Investigation" (not just any wage correction) 3. Follow up with the Base Period Investigation Unit directly at the special number 1-866-401-2849, which bypasses the regular customer service I went through all this in April and it worked. The regular EDD reps often don't know about the Base Period unit and will tell you incorrect procedures.

One thing I found helpful with Money Network is actually calling their automated system when the app is being glitchy. You can check your balance and recent transactions that way too. The number should be on the back of your card.

Just wanted to add my experience - I've been using the Money Network Mobile Banking app for about 6 months now. While it's definitely not as polished as the old BoA app, it gets the job done for basic functions. The key is to make sure you're using the official "Money Network Mobile Banking" app (not any of the knock-offs in the app store). A few tips that helped me: 1) Always close the app completely when you're done using it - seems to prevent some of the login issues people mentioned, 2) Turn on biometric login if your phone supports it, and 3) If you get locked out, wait about 15-20 minutes before trying again rather than repeatedly attempting to log in. The balance updates are usually pretty quick after transactions, and I haven't had the "disappearing money" issue that others mentioned. The ATM locator feature is actually pretty useful too. Hope this helps!

Got it. I appreciate all the help from everyone. Feeling much better about my chances now!

I went through something very similar last year! Got fired while out with COVID and was terrified about getting denied for unemployment. The key thing that helped me was being super detailed in my initial application about the circumstances - I explained that I was following CDC isolation guidelines and had provided all required documentation to my employer. EDD did schedule me for a phone interview about 3 weeks later, but once I explained the situation and provided my test results and doctor's note, they approved my claim. The whole process took about 6 weeks from start to finish, but I got all my back pay once approved. One tip: when you certify each week, there's a question about being able and available to work. Make sure you only certify for weeks when you were actually recovered and job-searching, not the weeks you were still sick and isolating. Good luck!

Update us when you find out what caused the disqualification. It'll help others who might run into the same issue. And don't worry - this happens quite often and is usually fixable. Did you receive any notices in your UI Online inbox? Sometimes they send a DE 4800 explaining the disqualification reason, though it can take several days to appear.

That's such great news! I'm so glad you were able to get it resolved quickly. This is exactly why I always tell people not to give up - most of these disqualifications really are just misunderstandings about how to answer the certification questions. For anyone else reading this, the key lesson here is that you should generally answer "yes" to being available for work even if you had a brief appointment or emergency, and then explain the specific circumstances in the comments section if needed. Thanks for updating us with the resolution!

Good luck! One last tip: when you certify for benefits, make sure you indicate you're "able and available" for work. Some substitute teachers make the mistake of saying they're only available for teaching positions, which can complicate their claim. Unless you have specific work restrictions, you should be open to suitable work in other fields during your unemployment period.

Just wanted to add another perspective - I work for a different type of staffing agency (not education-focused) and they were very clear during my onboarding that they cannot guarantee work during any specific period, including school breaks. This actually worked in my favor when I filed for unemployment during a slow period last year. The EDD rep specifically asked if my agency had any written policies about work availability during summer months. Since they didn't (and couldn't guarantee placement), I was approved. I'd suggest reaching out to your agency's HR department to get clarity on their summer placement policies in writing - this documentation could be really valuable for your claim. Also, keep track of how many days per week you typically work through them during the school year. If it's inconsistent or part-time, that might also support your case that you don't have "reasonable assurance" of steady income.