lmao watch them fix this right after my benefits run out 🙃

I'm going through the exact same thing right now! Been locked out for 3 days and it's driving me crazy. I tried calling but kept getting the busy signal. Has anyone had any luck with the online chat feature, or is that broken too? Really hoping they get this sorted out soon because I need to certify this week 😰

Update: I GOT THE LETTER TODAY! The appeal was approved!!! The judge ruled that I had provided sufficient evidence that I reported my income correctly and the overpayment was due to an EDD processing error! I'm so relieved I could cry. Thanks everyone for your input and support during this stressful time. For anyone going through appeals - document EVERYTHING and bring all your evidence to the hearing!

Congratulations! This is such wonderful news and really gives hope to those of us who might face similar situations in the future. It's great that you kept us updated with the outcome. Your experience with the status changing from APPEAL to PAID before getting the official letter is really valuable information for this community. I'm sure many people will find your story helpful if they're going through their own appeals process. Enjoy that relief - you definitely earned it after all that stress!

UPDATE: I had a follow-up meeting with HR today. They confirmed there are absolutely no exceptions to the shift change - all overnight positions are being eliminated company-wide. They did offer me a $2/hr raise to help with childcare costs, but that's nowhere near enough to cover $1,400+ monthly for daycare. I asked about part-time or flexible scheduling and was told those options aren't available either. I've documented everything from our conversation. I'm going to submit my resignation next week and apply for unemployment immediately. Based on everyone's advice, I'm going to be very detailed about the childcare hardship in my application. Thanks again for all the guidance.

I'm really glad you documented everything with HR and tried all possible accommodations first - that's going to be crucial for your claim. The fact that they offered a $2/hr raise actually works in your favor because it shows they acknowledged the hardship but their "solution" was completely inadequate for the actual cost of childcare in your area. When you file, definitely emphasize that the $1,400+ monthly daycare cost would exceed what the raise could cover, making it financially impossible to continue working the new shift. EDD will likely calculate that a $2/hr raise (roughly $350/month full-time) against $1,400+ childcare costs clearly demonstrates the unreasonable burden. Make sure to keep copies of any written communication about the shift elimination and the inadequate accommodation offer. You've built a really strong case for "good cause" - the circumstances were beyond your control and you exhausted all reasonable options to preserve your employment.

Update: I FINALLY got through to EDD this afternoon! The rep immediately knew what the problem was when I explained it. She said it's a known system issue they call a "claim overlap error" where old uncertified weeks can reappear when a new claim is processed. She removed those 2021 weeks from my certification queue and assured me my current claim is fine. She said I should go ahead and certify as normal this Sunday for my current weeks. What a relief! Thanks everyone for your help - saved me from making a big mistake by certifying for those old weeks!

So glad to see this got resolved! This is such a perfect example of why it's important to reach out to the community before taking action on confusing EDD issues. The system quirks and glitches can be so overwhelming to navigate alone, but having people who've been through similar situations share their experiences really helps. Your post will definitely help other people who encounter this same "claim overlap error" in the future - now they'll know exactly what to ask for when they call EDD!

after i had my issues with the card I switched to direct deposit for all future payments!! SOO much better, the money shows up in my account 1-2 days after certification. Highly recommend doing this as soon as you get access to your account!!

I'm going through the exact same thing right now! Filed in December, got approved, can see payments in my UI Online account, but still no card after 4 weeks. It's so stressful watching the money just sit there while bills pile up. I called Money Network yesterday and they said my card was mailed 3 weeks ago but "sometimes mail takes longer than expected" - not very helpful! I'm seriously considering requesting a replacement at this point even though I'm worried the original might show up right after. This whole system is so broken, why can't they just do direct deposit from the start instead of forcing everyone to wait for these cards?