Can't reach California Unemployment? Claimyr calls for you, so you don't have to wait on hold.
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- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
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- DO post questions about your issues.
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Update for anyone with the same issue: I got my certification to go through using the workaround that @profile2 suggested (clicking next to the radio button rather than on it). After submitting, I got the confirmation page right away, and my payment is now showing as pending in the portal. Hopefully it processes normally from here! Thanks everyone for your help.
Great! Glad it worked for you too. Seems like a few people encountered this same bug today. Hopefully EDD fixes it before next certification period.
I just ran into this exact same issue about an hour ago! The workaround with clicking next to the radio button instead of directly on it totally saved me. It's such a bizarre glitch - makes you wonder how many people get stuck on this and just give up trying to certify. Really hope EDD gets this fixed soon because missing certification deadlines over a website bug is incredibly stressful when you're depending on these benefits. Thanks to everyone who shared solutions!
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UPDATE: Had my hearing today! It went way better than expected. The judge was actually really understanding about the IHSS employer confusion. She looked at my W-2s and the letter from my caseworker and said this type of misunderstanding happens regularly with IHSS providers. The whole thing took about 25 minutes, and she said I should receive a written decision within 7-10 days, but she indicated she'll be ruling in my favor! So relieved right now. Thanks again for all your help and advice everyone!
Congratulations! Exactly the outcome I expected based on your situation. When you get the official ruling, make sure to call EDD to confirm when your payments will resume - sometimes there's an additional delay even after a favorable decision.
Woohoo! Told ya the judges usually get it right even if the hearing itself feels stressful!
Congratulations on the positive outcome! Your story is a perfect example of why preparation and honesty matter so much in these hearings. The fact that you took everyone's advice - getting the caseworker letter, organizing your W-2s, practicing your explanation - clearly made a huge difference. For anyone else reading this who might face a similar situation: this is exactly how these cases should go when it's genuinely just a paperwork error. The system works when you come prepared with documentation and can clearly explain the mistake. Thanks for sharing your experience - it'll definitely help other IHSS caregivers who run into this same confusion!
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UPDATE: I managed to get through to EDD this morning after calling repeatedly since 8:01am. The representative confirmed what @helpful_expert said - my current claim will process payments until Wednesday, then I need to file a new claim that same day. She also put a note on my account about the situation to help avoid delays. Thanks everyone for your advice!
That's great news! Glad you were able to get confirmation directly from EDD. Make sure to certify for the current weeks as normal, and remember to file that new claim on Wednesday. Good luck with everything!
Wow, what a relief that you got through to EDD and got confirmation! It's so frustrating how these edge cases aren't clearly explained anywhere on their website. Your situation is probably way more common than they realize, especially with all the seasonal workers who cycle through the system. Thanks for updating us with what the rep told you - this thread is going to be super helpful for anyone else who finds themselves in the same boat with a mid-week benefit year expiration!
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Just checking back - any luck getting through to EDD? Did you try Claimyr or the bank visit approach? I'm invested in your story now and hoping you got it resolved before rent was due!
So glad to hear you got it resolved! This is exactly why I always recommend Claimyr to people dealing with EDD phone issues. It's such a relief when you finally get through and they can fix these problems quickly. Hope your rent situation is all sorted now and you don't have to deal with any more EDD headaches!
That's awesome news! So glad you got it sorted out in time for rent. Claimyr really is a lifesaver for getting through to EDD - saved me so much frustration when I was dealing with my own claim issues. Hope everything stays smooth for you going forward!
So happy to hear you got it resolved! This thread is going to be super helpful for anyone else dealing with the same security lock issue. It's crazy how common this problem seems to be with new EDD cards, but at least now there's a clear roadmap: try Claimyr to get through faster, have your ID docs ready, ask for identity verification department, and don't hang up once you're in the queue. Thanks for updating us - I was worried you wouldn't make rent on time!
@Sophia Miller I just went through this exact same thing last month! Definitely try Claimyr - it s'worth the small fee to avoid the endless redial nightmare. One tip: when you do get through to EDD, make sure to ask them to notate your account that the security lock has been removed. Sometimes there can be delays in the system updating, and having that note helps if you need to call back. Also, once your card is working, I d'recommend transferring your funds to your regular bank account right away just to avoid any future card issues. Good luck - you ve'got this!
@Sophia Miller I hope the Claimyr service works for you too! Just wanted to add that when you do get through, make sure to emphasize if you have any urgent payments coming up - the EDD rep seemed more willing to expedite my case when I mentioned my rent deadline. Also, don t'be discouraged if the first rep you talk to can t'help immediately - sometimes you need to ask to be transferred to the identity verification department specifically. Good luck and keep us posted on how it goes!
Ethan Taylor
btw what did u do to get the penalty? just curious cuz im paranoid about making mistakes
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CosmicCruiser
•I was working part-time while on unemployment and reported my gross income instead of net income on one certification. It was honestly just a mistake - I reported the amount on my paystub before taxes/deductions instead of after. Apparently that's considered a "false statement" even though I wasn't trying to cheat the system. Now I triple-check everything!
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Luca Russo
Just went through something similar recently! One thing I'd add is to make sure you have your bank account info updated and verified in your UI Online account before you certify. Sometimes after penalty periods, EDD will randomly flag accounts for additional identity verification or banking verification, which can delay payments even after you've served your time. Also, keep screenshots of your certification confirmations and payment history showing you completed all 10 penalty weeks. If there are any issues with your first payment, having that documentation ready can help speed up resolution. The EDD system isn't always great at tracking penalty completion automatically. Good luck getting back to regular payments - you've definitely earned it after 10 weeks of that nonsense!
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