Just a follow-up since my earlier solution worked for you - after you get this resolved, I STRONGLY recommend setting up direct deposit through the Money Network portal rather than using the card. It takes about 5-7 business days to process the change, but then your funds go straight to your regular bank account rather than dealing with the card. Also, document EVERYTHING. Take screenshots of your UI Online payment history showing 'paid' status, note the times/dates you call Money Network, and get the names of any representatives you speak with. This documentation can be crucial if you need to escalate your case.

I went through this EXACT same nightmare 2 months ago! My payment was stuck for almost 3 weeks and I was losing my mind. Here's what finally worked for me: 1. Called Money Network and asked for a "payment trace" (like Nathan mentioned) - they confirmed the payment was sent from EDD but never reached my card 2. Got documentation from Money Network showing the failed transfer 3. Called EDD with that documentation and they were able to see the issue immediately 4. The EDD rep had to "reverse and reissue" the payment because it got lost somewhere in their system The whole process took about 5 days once I had the right documentation, but the money finally showed up. The EDD rep told me this is happening A LOT with the Money Network transition and they're working on fixes. Pro tip: When you call EDD, mention you have "Money Network payment trace documentation" - it seemed to help get me transferred to someone who actually knew how to handle these cases. Good luck!

Update: I finally submitted an appeal for the second notice today. I included documentation about the family emergency that happened during my vacation (which is why I missed checking mail). I'm going to keep certifying every two weeks as suggested here. Also, I tried that Claimyr service someone mentioned and actually got through to EDD this morning! The rep confirmed I should keep certifying during penalty weeks but said my chance of winning the appeal is pretty low since it's past the deadline. She suggested I should focus on requesting an overpayment waiver based on financial hardship. Will update once I hear about the appeal. Thanks for all the advice!

I'm going through something similar right now and this thread has been incredibly helpful! I just wanted to add that if anyone is dealing with penalty weeks, make sure to screenshot your UI Online account showing the weeks available to certify. I learned this the hard way when EDD tried to claim I hadn't been maintaining my claim properly during my penalty period. Having those screenshots saved me when I had to prove I was following their system prompts to certify. Also, when you do get through to EDD (whether through Claimyr or just persistence), ask them to put notes in your file about the conversation - get the rep's name and badge number if possible. The system is frustrating but documentation is everything with EDD appeals and waivers.

i had my interview last week and the lady was actually super nice! wasnt scary at all. just be honest

Hey Sofia! I went through a similar situation a few months ago with temp work and an EDD interview. Just wanted to add that when they ask about your job search efforts since leaving those temp positions, definitely mention those 20+ applications you've been submitting - it shows you're actively seeking work which is a requirement for benefits. Also, if you have any email confirmations from job applications or responses from employers, keep those handy. Sometimes they ask for proof of your job search activity during the interview. The fact that you've been consistently looking for work since the temp jobs ended really supports your case. One more tip - write down a timeline of events before your interview (dates you started/left each temp job, when you reported the hostile environment, etc.). Having everything organized will help you stay focused during the call. You've got this!

is the bofa card the one with the picture of the bear on it? i got one of those but thought it was fake lol

This thread has been really helpful! I'm actually in a similar situation - just received what looks like a legitimate BofA EDD card but was expecting Money Network. Based on everyone's experiences here, it sounds like if you had a previous claim with a BofA card that's still valid, EDD's system automatically reuses it instead of issuing the new Money Network cards. For anyone else dealing with this: check your card's expiration date first - if it's from a previous claim and still valid, that's probably why you got BofA instead of Money Network. You can use it safely as long as your UI Online account shows "Debit Card" as your payment method. Thanks to everyone who shared their experiences!

Update: I tried the Claimyr service that someone recommended here, and it actually worked! Got through to an EDD rep this morning. Turns out my claim was flagged for an eligibility review because my last employer contested it (even though I was laid off, not fired). The rep scheduled me for a phone interview next week and said my payments should release after that. Thanks everyone for the suggestions!

Congratulations on finally getting through! That's such a relief. Your situation with the employer contest is actually pretty common - a lot of people don't realize that employers can dispute claims even for legitimate layoffs, which automatically triggers a review. The good news is that if you were truly laid off and have documentation (like a layoff notice or termination letter stating "lack of work"), the eligibility interview should go smoothly. Just make sure to have all your paperwork ready and be clear about the circumstances of your separation. The whole process is frustrating but at least now you're in the system and moving forward!