UPDATE: I finally got through to EDD after using the Claimyr service (which worked really well btw). The rep confirmed my account was compromised, and someone had been certifying falsely since October. They've flagged my claim for fraud investigation and put a hold on the account. I've submitted all my work documentation and filed a police report. The agent said since I reported it myself and there's clear evidence of account compromise (failed payment method change attempts), I likely won't be held responsible for the overpayment. They're sending me formal paperwork to complete for the investigation. Thank you everyone for your help - I would've been lost without your advice!

Wow, what a roller coaster! I'm so glad you figured out your account was compromised rather than just an overpayment issue. That makes such a huge difference in how EDD will handle this. I've been following your story and it's a great reminder for all of us to regularly check our UI Online accounts even when we're not actively claiming benefits. Account takeovers are becoming way more common unfortunately. Really smart of you to take screenshots of everything before making changes - that evidence will be crucial for your case. Hope the investigation goes smoothly and you get fully cleared soon!

Based on everything in this thread, I think the most likely explanation is that EDD is processing conditional payments in batches, and your husband's other weeks should be coming soon. The 14-day guideline that others mentioned seems to be the key factor. I'd recommend: 1. Wait until both pending weeks have been pending for at least 14 days 2. If they don't switch to paid status within 2-3 days after that point, try to contact EDD 3. Make sure all certifications are completed with consistent answers 4. Check that there are no new messages or alerts in the UI Online account that might explain the delay In my experience, most conditional payments do process automatically, but sometimes they need a manual push from a representative.

I'm going through something very similar right now! Filed 4 weeks ago after being laid off from my retail job, and EDD said they'd do conditional payments while I wait for my eligibility interview. They paid me for 2 weeks but left 1 week pending with no explanation. It's been 16 days on that pending week now and still nothing. Reading through this thread makes me feel less alone - it seems like EDD's conditional payment system is just really inconsistent right now. I'm going to try some of the suggestions here like checking for any missed messages and maybe using that Claimyr service if I can't get through by phone. Thanks everyone for sharing your experiences!

Update: I finally got through to EDD this morning using Claimyr! The rep was super helpful and understood exactly what happened. She flagged my account with notes about the retroactive payment, adjusted my certification for that week, and calculated the overpayment I'll need to repay. Because I reported it proactively before their system caught it, she said I won't face any penalty weeks! Such a relief. She recommended I upload a copy of the check and employer explanation letter to my UI Online account as additional documentation. Thanks everyone for your help!

Fantastic outcome! This is exactly why it's so important to be proactive about reporting income discrepancies. Your experience will hopefully help other people in similar situations realize that EDD is generally understanding when you come forward voluntarily rather than waiting for them to discover it during their automated crosschecks. The fact that you avoided penalty weeks by reporting it yourself is a perfect example of how transparency pays off. Thanks for sharing the update!

update us when u get ur card!! im curious how long it takes lol

I'm dealing with the exact same issue right now! Filed in November and still no card. The worst part is not knowing if you should keep certifying or wait. Based on what everyone's saying here, I'm going to keep certifying and try calling Money Network directly tomorrow. One thing I learned from my neighbor who went through this - if you have a local EDD office, sometimes showing up in person can help more than calling. The rep was able to see that her card had been sent to the wrong zip code and immediately ordered a replacement. Might be worth a shot if you have an office nearby! Thanks for posting this - it's reassuring to know I'm not the only one stuck in this nightmare. The system is definitely broken when people are waiting 5+ months for a piece of plastic.

My sister went thru this EXACT thing and they made her wait 5 WEEKS for an interview just to verify the layoff!!! Even tho she had the paperwork and everything!!! The system is such garbage. Make sure ur wife keeps certifying EVERY week even while waiting for the interview otherwise she'll have to backdate everything and that's a whole other nightmare!!!

Just wanted to add that if your wife's benefit year is close to expiring (like within a few weeks), it might actually be better to let it expire and file a completely new claim instead of reopening. This way those 8 weeks of work would count toward her base period for the new claim, potentially giving her a higher weekly benefit amount or extending her benefit period. You can check her benefit year end date in her UI Online account. If there's only a month or two left, it might be worth calculating whether a new claim would be more beneficial. The EDD can help with this calculation if you call, though as others mentioned, getting through can be challenging.