California Unemployment

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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

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I'm going through the same thing right now - my claim has been "under review" for about 6 weeks. From what I've read in other posts here, it seems like the timeline can vary a lot depending on your specific case. Some people hear back in a few weeks, others have been waiting months. I'd suggest calling EDD directly to get more details about your specific situation, though I know getting through can be really difficult. Has anyone else here had their "under review" status resolved recently? Would love to hear about timeframes others have experienced.

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see i told u itd be fine!! they just gotta check boxes for their system update thing. my cousin said the same thing happened with him!

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That's such a relief to hear your interview went well! I'm going through something similar right now - EDD wants to interview me about a claim from 2019. Your experience gives me hope that being honest about what I can and can't remember will be enough. Did they ask for any specific documentation during the interview, or was it mostly just verbal confirmation of your separation reason? I'm trying to prepare as much as possible but like you, most of my records from that far back are long gone.

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To directly answer your question - no, you absolutely do not need to wait until you file taxes to start a new unemployment claim. The two systems are separate. EDD verifies your wages through employer reporting, not your tax returns. File your new claim immediately if you're currently unemployed, and make sure you're completing your work search activities every week.

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That's a relief! I was getting confused between the two systems. I'll file my new claim today then. And yes, I've been keeping track of all my job applications just in case they ask for verification.

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Just wanted to add that when you file your new claim, make sure you have your Social Security card and ID ready - sometimes the system asks you to verify your identity again even though you had a previous claim. Also, if your temp work was through a staffing agency, make sure EDD has the correct employer information because sometimes there can be delays if they can't verify wages from temp agencies. Good luck with your application!

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One thing I wanted to add - the Administrative Law Judges (ALJs) who handle these cases typically have a large caseload. Under normal circumstances, they aim to issue decisions within 14 days, but there are several factors that can affect the timeline: 1. Complexity of the case 2. Whether additional evidence was submitted that needs review 3. If the judge requested post-hearing briefs 4. Current case backlog at your specific Appeals Office 5. If there were technical issues during the hearing If you're approaching the 30-day mark, that's when I'd start making calls to the Appeals Office to check on status. The main EDD line won't have information about appeal decisions - you need to contact the specific Appeals Office that handled your case (this information should be on your hearing notice).

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This is really informative, thank you. The judge did ask both sides to submit additional documentation after the hearing - I sent mine the next day. Maybe that's causing some delay? I'll give it another week before I start calling. I appreciate everyone sharing their experiences - it helps to know I'm not alone in this process.

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I'm currently waiting for my appeal decision too - had my hearing 2 weeks ago and the anxiety is brutal! Reading everyone's experiences here is both reassuring and terrifying at the same time. It sounds like anywhere from 5 days to 8 weeks is possible depending on the circumstances. For what it's worth, the fact that the judge seemed understanding during your hearing is a really good sign. I've heard that when judges are skeptical of the employer's case, they sometimes take a bit more time to thoroughly review the evidence to make sure their decision is bulletproof. Hang in there - we're all in this together! 🤞

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I went through this exact same nightmare last year! Here's what actually worked for me: I called my local state assembly office and spoke with their EDD liaison - they got my account unlocked in 2 days versus the months I'd been waiting. Also, if you can find ANY old EDD paperwork with your customer account number on it (even from years ago), bring that to the in-person appointment - it speeds up the identity verification process significantly. One more tip: if you have a trusted family member who can receive mail at their address, you can have EDD send verification documents there while you're getting your contact info sorted out. The key is being proactive with multiple approaches at once rather than waiting for one method to work. Don't give up - the system is broken but there are workarounds!

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I work as a benefits advocate and see this situation frequently. Here are some additional options that might help while you're pursuing the in-person route: 1. **ID.me verification bypass**: If you can access the EDD website at all, look for the "Forgot Username/Password" option and try using ID.me verification instead of the old email/phone. Sometimes this works even when the contact info is outdated. 2. **Employment Development Department Disability Insurance (DI) offices**: These are separate from regular EDD offices and often have shorter wait times. They can sometimes help with UI account issues too - worth calling to ask. 3. **Document everything**: Keep records of every call, visit attempt, and person you speak with. If you end up needing to escalate to supervisors or file complaints, this documentation becomes crucial. 4. **Local workforce development boards**: Many counties have these and they often have direct lines to EDD that bypass the regular customer service bottleneck. The key is to have multiple irons in the fire simultaneously. While waiting for your in-person appointment, keep trying the assembly office route and other phone options. I've seen people get through faster by trying multiple approaches rather than waiting for just one to work. Stay persistent - you will get through this!

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This is exactly the kind of comprehensive advice I was hoping for - thank you so much! I'm going to try the ID.me verification option right now while I'm gathering documents for the in-person visit. I didn't even know DI offices existed or that they might be able to help with UI issues. Quick question about the workforce development boards - do you know if they typically require any kind of registration or eligibility requirements to access their EDD assistance, or can anyone call them for help with account issues like mine? I want to make sure I don't waste time calling if there are prerequisites I need to meet first.

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