btw make sure u activate ur money network card!!! my friend didnt realize she had to activate it and thought the payments werent coming thru but they were just sitting on the card lol. also u can set up direct deposit if u want on the edd website its way easier than using the card imo

Just wanted to add that if you're having trouble understanding your payment schedule, you can also check the "Certification History" section in your UI Online account. It shows all your past and upcoming certification periods with dates, so you can see exactly when you need to certify next and what weeks each payment covers. Also, pro tip: set up text or email notifications in your UI Online account settings. EDD will send you reminders when it's time to certify, which helps avoid missing deadlines. I learned this the hard way when I forgot to certify one time and had to wait an extra week for my payment! The whole system is definitely confusing at first, but once you get into the rhythm it becomes much more manageable. Good luck with everything!

I just wasted 2 hours driving to my local workforce center only to find out they're closed on Wednesdays!!! Make sure you check the hours before going. So frustrated right now uuuuggh

This is a game changer! I've been struggling to get through to EDD for over a month about my benefit year ending. Called probably 200+ times and never got past the busy signal. I found my local America's Job Center using the CalJOBS website and went there yesterday morning around 9am when they opened. The staff were amazing - they knew exactly what I needed and showed me to their phone area. Got connected to an EDD rep in about 12 minutes! The agent was able to help me file my new claim right over the phone and explained everything clearly. Wish I had known about this sooner. For anyone reading this - definitely try it, but bring all your paperwork (W2s, pay stubs, etc) just in case they need info to help resolve your issue on the spot.

One thing that hasn't been mentioned yet - make sure you're checking both your online EDD portal AND your physical mail. Some appeal notices only come through mail, not electronically. I almost missed my hearing because I was only checking my online account. Also, if your hearing is scheduled by phone, they'll call exactly at the appointed time, and if you miss that call, it can be very difficult to get rescheduled. I'd recommend taking the entire day off work for your hearing date once you get it.

I'm going through the exact same nightmare right now! Filed my appeal in April and it's December with absolutely nothing. Like you, I was laid off due to company restructuring but my employer is claiming I quit. It's incredibly frustrating to see people waiting 9-12 months - I had no idea it was this bad when I filed. One thing I've learned from reading everyone's responses is to make sure you're doing everything possible while you wait: keep all your documentation organized, get statements from coworkers if possible, and definitely contact your assembly member's office like Sofia suggested. I'm also going to try that Monday morning calling strategy that Lilah mentioned. The financial stress is unbearable - 8 months without income while your former employer lies about why you left is just devastating. But seeing that people are actually winning these appeals when they have good evidence gives me some hope. Hang in there!

One thing I found helpful with Money Network is actually calling their automated system when the app is being glitchy. You can check your balance and recent transactions that way too. The number should be on the back of your card.

Just wanted to add my experience - I've been using the Money Network Mobile Banking app for about 6 months now. While it's definitely not as polished as the old BoA app, it gets the job done for basic functions. The key is to make sure you're using the official "Money Network Mobile Banking" app (not any of the knock-offs in the app store). A few tips that helped me: 1) Always close the app completely when you're done using it - seems to prevent some of the login issues people mentioned, 2) Turn on biometric login if your phone supports it, and 3) If you get locked out, wait about 15-20 minutes before trying again rather than repeatedly attempting to log in. The balance updates are usually pretty quick after transactions, and I haven't had the "disappearing money" issue that others mentioned. The ATM locator feature is actually pretty useful too. Hope this helps!

this is why i always keep evrything from my jobs, every stub, every letter, my w2s, even emails from bosses. edd is always losing stuff or getting confused. same with medi-cal. all these government agencies are the same, total mess. good luck bro

UPDATE FOR EVERYONE: The process for submitting wage corrections has changed in 2023-2024. You need to follow these steps: 1. Submit your wage info through UI Online under "New Information" 2. Call and request a "Base Period Wage Investigation" (not just any wage correction) 3. Follow up with the Base Period Investigation Unit directly at the special number 1-866-401-2849, which bypasses the regular customer service I went through all this in April and it worked. The regular EDD reps often don't know about the Base Period unit and will tell you incorrect procedures.