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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I'm going through the same thing right now - my claim has been "under review" for about 6 weeks. From what I've read in other posts here, it seems like the timeline can vary a lot depending on your specific case. Some people hear back in a few weeks, others have been waiting months. I'd suggest calling EDD directly to get more details about your specific situation, though I know getting through can be really difficult. Has anyone else here had their "under review" status resolved recently? Would love to hear about timeframes others have experienced.
I'm in a similar boat - mine has been under review for about 4 weeks now. From what I've gathered talking to others, it really does seem to depend on the complexity of your case. Some folks I know got through in 3-4 weeks, but I've also heard of cases taking 2-3 months or even longer. The waiting is definitely frustrating! I tried calling a few times but haven't had much luck getting through to someone who could give me a real timeline. Let me know if you have any success reaching them - I'd be curious to hear what they tell you about expected wait times.
To directly answer your question - no, you absolutely do not need to wait until you file taxes to start a new unemployment claim. The two systems are separate. EDD verifies your wages through employer reporting, not your tax returns. File your new claim immediately if you're currently unemployed, and make sure you're completing your work search activities every week.
Just wanted to add that when you file your new claim, make sure you have your Social Security card and ID ready - sometimes the system asks you to verify your identity again even though you had a previous claim. Also, if your temp work was through a staffing agency, make sure EDD has the correct employer information because sometimes there can be delays if they can't verify wages from temp agencies. Good luck with your application!
I'm currently waiting for my appeal decision too - had my hearing 2 weeks ago and the anxiety is brutal! Reading everyone's experiences here is both reassuring and terrifying at the same time. It sounds like anywhere from 5 days to 8 weeks is possible depending on the circumstances. For what it's worth, the fact that the judge seemed understanding during your hearing is a really good sign. I've heard that when judges are skeptical of the employer's case, they sometimes take a bit more time to thoroughly review the evidence to make sure their decision is bulletproof. Hang in there - we're all in this together! 🤞
Thank you so much for this encouraging message! It really does help to know others are going through the same anxious waiting period. You're right that it's both reassuring and terrifying to see the range of timelines people have experienced. I'm trying to stay optimistic about the judge seeming understanding - that's exactly what I'm holding onto right now. The uncertainty is definitely the worst part, but knowing there's a community of people who understand what this feels like makes it a little more bearable. Fingers crossed we both get good news soon! 🤞
I went through this exact same situation about 6 months ago! My hearing was on a Tuesday and I got my decision letter in the mail the following Friday - so exactly 10 days including weekends. The judge at my hearing also seemed sympathetic to my case (employer claimed I was fired for cause when I was actually laid off due to budget cuts). What really helped my stress levels was setting up Informed Delivery with USPS so I could see what mail was coming each day. That way I wasn't obsessively checking the mailbox multiple times a day - I could just check the email preview in the morning. The decision letter comes in a standard white EDD envelope, nothing fancy. One tip: if you do win your appeal, make sure to certify for benefits immediately for all the weeks you've been disqualified. Don't wait! I made that mistake and it delayed my backpay by another week. The whole process from decision letter to first payment hitting my account took about 12 days total. Stay strong - the waiting is absolutely brutal but most people do get favorable decisions when the employer misclassifies a layoff as a quit. You've got this! 💪
I'm dealing with a similar situation right now! Just wanted to share what I learned from calling around today - apparently some EDD offices have different policies about walk-ins versus appointments. The Sacramento office told me they only do appointments, but when I called the Stockton office, they said they accept walk-ins for "account access emergencies" on Tuesdays and Thursdays between 8-10am (first come, first served). Might be worth calling multiple offices in your area to see if any have more flexible policies. Also, I discovered that if you have ANY old tax documents that show EDD payments from previous years, those can help with identity verification even if you don't have your customer account number. Hope this helps and good luck - this whole system is so frustrating!
This is incredibly useful information, thank you! I had no idea that different offices might have different walk-in policies. I'm going to call around to offices in my area tomorrow to see if any offer the walk-in option - waiting 2-3 weeks for an appointment when bills are due feels impossible. The tip about old tax documents is great too - I think I have my 2022 tax return that shows EDD payments from when I was briefly unemployed that year. Did the Stockton office give you any other details about what to bring for the "account access emergency" walk-ins?
I work as a benefits advocate and see this situation frequently. Here are some additional options that might help while you're pursuing the in-person route: 1. **ID.me verification bypass**: If you can access the EDD website at all, look for the "Forgot Username/Password" option and try using ID.me verification instead of the old email/phone. Sometimes this works even when the contact info is outdated. 2. **Employment Development Department Disability Insurance (DI) offices**: These are separate from regular EDD offices and often have shorter wait times. They can sometimes help with UI account issues too - worth calling to ask. 3. **Document everything**: Keep records of every call, visit attempt, and person you speak with. If you end up needing to escalate to supervisors or file complaints, this documentation becomes crucial. 4. **Local workforce development boards**: Many counties have these and they often have direct lines to EDD that bypass the regular customer service bottleneck. The key is to have multiple irons in the fire simultaneously. While waiting for your in-person appointment, keep trying the assembly office route and other phone options. I've seen people get through faster by trying multiple approaches rather than waiting for just one to work. Stay persistent - you will get through this!
This is exactly the kind of comprehensive advice I was hoping for - thank you so much! I'm going to try the ID.me verification option right now while I'm gathering documents for the in-person visit. I didn't even know DI offices existed or that they might be able to help with UI issues. Quick question about the workforce development boards - do you know if they typically require any kind of registration or eligibility requirements to access their EDD assistance, or can anyone call them for help with account issues like mine? I want to make sure I don't waste time calling if there are prerequisites I need to meet first.
Carmen Ruiz
see i told u itd be fine!! they just gotta check boxes for their system update thing. my cousin said the same thing happened with him!
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NebulaNova
That's such a relief to hear your interview went well! I'm going through something similar right now - EDD wants to interview me about a claim from 2019. Your experience gives me hope that being honest about what I can and can't remember will be enough. Did they ask for any specific documentation during the interview, or was it mostly just verbal confirmation of your separation reason? I'm trying to prepare as much as possible but like you, most of my records from that far back are long gone.
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Ella Cofer
•They didn't ask for any specific documentation during the actual interview! The interviewer had all my original claim information in front of her and mostly just wanted verbal confirmation. She asked things like "Can you confirm you were laid off due to lack of work?" and "Was this a seasonal position from the beginning?" I think the key is just being consistent with whatever you originally reported back in 2019. If you remember the basic reason you left (quit, fired, laid off), that's the main thing they care about. Good luck with your interview!
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