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Just wanted to update - I saw your responses to others and wanted to clarify that the Collections Division number I provided (916-464-2669) is actually the direct line for the BOCS department that the other commenter mentioned. So we're both referring to the same people! They're definitely the right ones to help with your situation.
I'm dealing with a similar situation right now - won my appeal in November but still waiting for my federal refund from EDD's tax intercept. Reading through all these responses gives me hope that there's actually a path forward! I had no idea about the BOCS department or the specific process with the Treasury Offset Program. I've been calling the regular EDD number like an idiot for months. One thing I wanted to add - when I spoke to someone at the IRS about this last month, they told me that even when EDD submits the reversal file, the IRS still needs 6-8 weeks to process it on their end. So even after EDD does their part, there's still more waiting. Just wanted to mention that so you don't get discouraged if it takes a bit longer even after you get confirmation from BOCS that they've submitted everything. Good luck with that Collections Division number tomorrow! I'm going to try calling them too based on everyone's advice here.
Thanks for sharing your experience and that additional timeline info about the IRS processing! It's frustrating but good to know there's still 6-8 weeks even after EDD does their part - at least I can set realistic expectations. It's crazy how many of us are dealing with this same issue. The fact that you've been waiting since November shows this really is a widespread problem with their system. Definitely try that Collections Division number - sounds like multiple people here have had success with that approach. Hoping we both get our money back soon!
Hola Logan, sé exactamente por lo que estás pasando. Yo tuve el mismo problema el mes pasado - no podía certificar mis semanas y la tarjeta nunca llegó. Lo que me funcionó fue: 1. Para la certificación: intenta usar el sistema telefónico (1-866-333-4606) en lugar del sitio web, especialmente entre las 6-8 AM cuando hay menos tráfico 2. Para la tarjeta: llama al número de Bank of America EDD (1-866-692-9374) para verificar si fue enviada y el estado del envío 3. Si nada funciona, documenta todo y contacta a tu asambleísta local - muchas veces pueden acelerar el proceso También revisa que tu dirección esté actualizada en tu cuenta. A veces el problema es tan simple como eso. ¡No te desanimes, eventualmente se resuelve! 💪
@Sara Unger gracias por la info tan detallada! Voy a probar lo del sistema telefónico temprano en la mañana. No sabía que Bank of America tenía un número específico para las tarjetas EDD. ¿Cuánto tiempo te tomó resolver todo tu caso?
¡Hola Logan! Yo pasé por exactamente lo mismo hace unas semanas. Es súper frustrante, pero no te desanimes. Aquí te comparto lo que me funcionó: **Para certificar las semanas:** - Usa el sistema telefónico (1-866-333-4606) en lugar del sitio web - Llama muy temprano (6-7 AM) o muy tarde (después de 8 PM) - Ten paciencia con el menú automatizado, a veces toma varios intentos **Para la tarjeta:** - Verifica tu dirección en tu cuenta EDD - yo tenía la dirección mal y por eso no llegaba - Llama a Bank of America al 1-866-692-9374 para verificar si la enviaron - Si han pasado más de 10 días hábiles, pide que cancelen la primera y envíen una nueva **Tip extra:** Documenta todas tus llamadas (fecha, hora, con quién hablaste). Si el problema persiste más de 2 semanas, contacta a tu representante estatal - tienen un equipo especial para casos de EDD. ¡Ánimo! A mí me tomó como 3 semanas resolverlo todo, pero al final funcionó. La clave es ser persistente y no rendirse 💪
@Fatima Al-Suwaidi ¡Muchísimas gracias por toda esa información tan detallada! Me da esperanza saber que lograste resolverlo después de 3 semanas. Voy a intentar llamar mañana temprano al número telefónico que mencionaste y también verificar mi dirección. No sabía lo del representante estatal - ¿cómo los contacto exactamente? ¿Solo busco en Google quién es mi representante local? Realmente aprecio que te hayas tomado el tiempo de explicar todo paso a paso 🙏
Just wanted to add that your uncle should also check if he qualifies for any extensions or additional programs while his new claim is being processed. Since he's been unemployed for a few weeks already, he might want to look into local job search resources or workforce development programs that could help bridge the gap. Many California counties have rapid re-employment services that can provide job placement assistance while waiting for benefits to kick in. The One-Stop Career Centers (America's Job Center) are free and can be really helpful during this transition period.
That's really helpful advice! I didn't know about the One-Stop Career Centers. Since he's been out of work for a few weeks already, having some additional support during the claims process could be really beneficial. I'll definitely share this resource with him - it sounds like they could help him with his job search while he waits for the unemployment benefits to potentially come through. Thanks for mentioning this!
I went through something very similar with my brother-in-law in 2023. He had the exact same $0 balance situation after losing his restaurant job. The key thing that helped us was understanding that EDD looks at different "quarters" for your base period depending on when you file. Since your uncle worked those 4 months after his original claim, those earnings should now be in his base period for a new claim filed today. One tip that saved us a lot of headache: when he reapplies online, there's a section that asks about previous claims. Make sure he mentions the $0 balance claim from October 2023 and explains that he's reapplying due to additional qualifying wages earned since then. This helps the EDD representative understand the situation right away instead of having to figure it out later. Also keep all his pay stubs from those 4 months of work handy - EDD might ask for proof of earnings during the review process.
I'm dealing with the exact same issue right now! Certified on Sunday and still nothing. It's so nerve-wracking when bills are due and you're just sitting there waiting. I've been checking my account obsessively but it just keeps saying "pending." Really hoping it's just a system delay and not something more serious. Keep us posted on what happens when you call - I might need to do the same thing!
I'm going through the same thing right now! Certified on Tuesday and my payment is still showing as pending. It's so frustrating because this is the second time this has happened to me in the past few months. Last time it took almost a week to resolve and I never got a clear explanation of what caused the delay. I'm definitely going to try calling tomorrow if nothing changes. Has anyone noticed if these delays happen more often around certain times of the month or after holidays? Just trying to figure out if there's a pattern here.
I've noticed the same pattern! It seems like delays happen more frequently right after holidays or during the first week of the month. I think it might be related to system maintenance or higher volumes of certifications being processed. Last time I had a delay, it was right after New Year's and took 5 days to clear up. The EDD rep I finally got through to said it was just a "processing backlog" but couldn't give me specifics. Really hoping yours clears up soon - the uncertainty is the worst part!
QuantumQuester
I went through this exact situation in January. I kept certifying while my appeal was pending, and I'm glad I did. Once my appeal was approved (turned out they were missing wages from one employer), I received all back payments for the weeks I had certified. The key is to make sure you're certifying truthfully and keeping records of everything. The appeal process took about 5 weeks for me, but I know it varies. Good luck!
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Mateo Sanchez
•That's really encouraging to hear! I'll definitely keep certifying and start gathering my wage documentation for the appeal. Thanks for sharing your experience!
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Monique Byrd
I'm dealing with something similar right now! Got denied 2 weeks ago but still getting those certification emails. Reading through all these responses is super helpful - sounds like the consensus is to definitely keep certifying while appealing. I didn't realize that missing employer wage records could be such a common issue. @Mateo definitely gather all your pay stubs and W-2s from that base period before you appeal. Also wanted to add that if you worked for any small businesses or did any gig work during your base period, those wages might not have been reported properly to EDD. Worth double-checking everything!
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Darcy Moore
•@Monique that's a great point about gig work! I actually did some DoorDash and Uber driving during part of my base period but didn't think to mention it since it wasn't regular employment. Do you know if those earnings would count toward my wage requirements? I have all my 1099s from those platforms. This thread has been so helpful - I'm feeling way more confident about appealing now!
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