Worried about EDD eligibility interview - employer incorrectly reporting I quit
I started my EDD claim on March 12, 2025 and already certified for my first week. My Money Network card arrived with initial payment, but I'm getting really nervous about the upcoming eligibility interview. My former employer (a retail warehouse) is falsely claiming I voluntarily quit when I absolutely did NOT. Here's what actually happened: I was hired as seasonal with promise of permanent position. After peak season, my manager told me they'd be keeping me on, but then suddenly my hours were cut to zero with no explanation. When I reached out multiple times to discuss, I got bounced between supervisors who kept saying "we'll get back to you." I have all the emails and texts showing I was actively trying to keep my position! Does anyone know: 1. How long until EDD calls for the eligibility interview? 2. What specific evidence should I prepare? 3. What happens if my ex-employer's HR doesn't respond to EDD? (They're IMPOSSIBLE to reach - I tried for weeks) I'm so stressed about this. If I get disqualified because of their false claim, I don't know how I'll pay rent next month. Has anyone dealt with something similar?
22 comments
Charlee Coleman
chill out lol edd takes FOREVER to do those calls. i waited like 2 months for mine last summer. just make sure u keep certifying every 2 weeks
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Sara Hellquiem
•2 MONTHS?? I can't handle the stress of waiting that long! Do they backpay for all those weeks if the interview goes well?
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Liv Park
For eligibility interviews related to separation issues (like employer claiming you quit), prepare the following evidence: 1. Any emails/texts showing you were seeking clarification about your employment status 2. Documentation of your work schedule showing reduction to zero hours 3. Any communication where you expressed desire to continue working 4. Names and dates of people you spoke with trying to resolve the situation The timeline varies widely right now - some get calls within 2-3 weeks, others wait 6-8 weeks. EDD will make several attempts to reach your former employer. If they cannot reach them after multiple attempts, they'll often make a determination based solely on your testimony and evidence. During your interview, clearly explain the seasonal-to-permanent promise and how they essentially performed a 'constructive dismissal' by cutting your hours to zero without formal separation.
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Sara Hellquiem
•Thank you so much for this detailed answer! I have all those things you mentioned. I also have the original job offer letter that describes the "seasonal with possibility of permanent" language. Should I mention that too? And what exactly is 'constructive dismissal'? Is that something I should specifically say during my interview?
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Leeann Blackstein
my cousin's roomate had the EXACT same thing happen at target!!! they hired him seasonal, promised permanent, then ghosted him on the schedule. EDD approved him even tho target said he quit!!!! he had to wait like a month for the interview but they believed him not target
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Ryder Greene
Dealing with EDD is frustrating but let me offer some practical advice. The eligibility interview is crucial when there's conflicting information about why you separated from your employer. First, YES - include that original job offer letter! That's excellent evidence. Second, "constructive dismissal" means when an employer makes working conditions so intolerable that you're essentially forced to leave - but in your case, it's even more straightforward: they reduced your hours to zero without formally terminating you. This is effectively a layoff. Third, prepare a brief, clear timeline of events. Start with hire date, then when you were told you'd be permanent, when hours were cut, and all your attempts to resolve the situation. When the interviewer calls, remain calm and stick to facts without emotional language. They're looking for a clear sequence of events and whether you had good cause if you did leave. If you need to reach EDD before your interview to check status or address urgent concerns, I recommend Claimyr (claimyr.com). They helped me get through to an actual EDD rep after weeks of failed calls. Check their demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km
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Carmella Fromis
•Is Claimyr legit? I've been trying to get thru to EDD for 3 weeks and keep hitting the "we're experiencing high call volume" message. Does it actually work?
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Ryder Greene
•Yes, it worked for me when I needed to resolve a similar issue. I was skeptical too but was desperate after trying for days. They basically navigate the phone system and secure your place in line. Saved me hours of redial frustration.
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Theodore Nelson
THE EDD INTERVIEW SYSTEM IS COMPLETELY BROKEN!!!! I waited 11 WEEKS for my interview and then the interviewer had NO CLUE about my industry and denied me anyway!!!! Had to appeal and wait ANOTHER 8 weeks for a hearing!!! THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!!
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Sara Hellquiem
•Omg that's terrifying... did you eventually get approved after your appeal hearing?
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Theodore Nelson
•Yes finally got approved but it was HELL. Make sure you document EVERYTHING. Their system "lost" half my documents so MAKE COPIES OF EVERYTHING!! And if they deny you ALWAYS APPEAL!!!
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AaliyahAli
I've been through almost this exact scenario last year. What happened with me was they scheduled my eligibility interview about 4 weeks after my first certification. The interview itself was really straightforward - about 15 minutes of questions. The key thing that helped me was having a one-page summary I could reference during the call with bullet points of: - Exact dates of employment - Who told me what and when regarding permanent status - Dates I reached out trying to get hours - Names of supervisors I spoke with My former employer never responded to EDD (typical), and I was approved based on my evidence alone. They determined it was a layoff, not a quit. One thing to note - make sure you continue certifying every two weeks even while waiting for the interview. If approved, they'll release all those weeks of payment at once.
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Sara Hellquiem
•This is super helpful, thank you! I'm going to create that one-page summary tonight. Did they ask you any unexpected or tricky questions during your interview that I should prepare for?
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AaliyahAli
•The interviewer asked me if I had ever refused any work shifts (I hadn't) and if I had received any written warnings (also no). They also asked if I had applied to other positions within the company before leaving - which was smart to bring up but not applicable in my case since I was still technically employed, just with zero hours. I think they're trying to establish whether you made reasonable efforts to preserve employment.
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Charlee Coleman
hey does anyone know if u have to do the work search requirements while waiting for the interview? ive been applying to jobs but do i need to list them all in the certification?
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Liv Park
•Yes, you absolutely need to meet work search requirements even while waiting for your eligibility interview. You must list at least 3 work search activities per week when certifying. These can include job applications, attending job fairs, networking, creating profiles on job sites, etc. Keep detailed records of all activities as EDD can request verification at any time.
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Carmella Fromis
Did your employer ever put anything in writing about the permanent position? I had a similar situation but my employer had sent me an email confirming transition to regular staff, which really helped my case when they later claimed I was always just seasonal. The interview happened about 5 weeks after I filed.
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Sara Hellquiem
•I have an email from my supervisor that says "We're planning to keep you on after holiday rush" and then a follow-up one confirming my new department starting in February, but then they just... never put me on the schedule. I'm hoping that's enough proof.
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Carmella Fromis
•That sounds very similar to what I had! The EDD interviewer considered that solid evidence in my case. Print those emails and have them ready when they call.
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AaliyahAli
Just wanted to update that I went through my records from when this happened to me. My timeline was: - Filed claim: June 3 - First certification: June 17 - Eligibility interview notice: June 29 (letter arrived July 3) - Interview conducted: July 12 - Determination letter: July 18 (approved) So from filing to interview was almost exactly 5.5 weeks for me. Hope that helps give you some idea of timeline.
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Sara Hellquiem
•Thank you for looking that up! That actually makes me feel better having some idea of what to expect. Did they give you advance notice of the interview date through UI Online or just by mail?
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AaliyahAli
•They sent a letter AND it showed up as a notification in UI Online about 2 weeks before the interview date. The letter included the date, time window (they gave me a 2-hour window), and phone number they'd call from. Make sure your contact info is up to date in the system!
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