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Aiden O'Connor

EDD eligibility interview for workplace stress quit - will I get disqualified?

I've got an EDD eligibility interview scheduled next Monday and I'm absolutely terrified I'll be denied benefits. I quit my previous position after 14 months because the toxic environment was destroying my mental health. My supervisor consistently assigned me the most mundane and irrelevant tasks while my colleagues got meaningful projects. When I tried pitching ideas in meetings, I was constantly shut down with comments like "that makes no sense" or "just do what you're told." The disrespect was daily - being called "lazy" in front of others and told to "stop talking" when I asked questions. After taking medical leave for 4 weeks (doctor-recommended), I requested a reduced schedule of 4 days instead of 5 when returning because working there had me literally crying before shifts and unable to sleep. They denied the accommodation request, so I felt I had no choice but to resign. Does anyone know what specific questions EDD asks during these interviews for voluntary quits? Will they contact my former employer? Do I need documentation from my doctor about the stress? I'm so worried about being disqualified and having no income while I search for something better. Any advice on how to explain my situation to the interviewer would be incredibly helpful.

You have good reasons for quitting, but you need to frame it correctly during your interview. The key is demonstrating that you had "good cause" to leave - which means any reasonable person in your situation would have quit too. EDD will definitely contact your employer for their side of the story. During your interview, focus on: 1. The specific incidents of mistreatment (document dates/times if possible) 2. How you tried to resolve the issues before quitting (did you speak with HR or management?) 3. How the work environment affected your health (this is important) 4. Any medical documentation supporting your claims If you have a doctor's note documenting your stress or recommending reduced hours, definitely mention that and have it ready. Also mention that you requested accommodation (reduced schedule) that was denied. Good luck with your interview! Be honest but focus on the facts rather than emotions when explaining your situation.

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Thank you for this detailed response! I did speak with HR twice about the treatment and have emails documenting those conversations. I also have texts to friends from those months showing how distressed I was. My doctor did write a note recommending the reduced schedule, which I submitted to HR, but I don't have anything specifically saying I should quit altogether. Will that be enough? I'm worried they'll say I should have tried harder to make it work.

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im in almost the same boat rn! quit my job at a warehouse cuz supervisor kept making comments about my weight and giving me impossible quotas. my interview is thursday and im freaking out too. did u tell them u were quitting for health reasons when u left? thats what i did

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Yes, I specifically mentioned the mental health toll in my resignation letter, but I was too embarrassed to list all the specific incidents of disrespect. I also mentioned the denied accommodation request. I hope your interview goes well - please let me know how it turns out since yours is before mine!

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I just went through this exact process last month. The EDD agent asked me these specific questions during my phone interview: - Why did you leave your job? - Did you talk to your employer about these issues before quitting? - Did you give them a chance to fix the situation? - Did you report the behavior to HR or management? - Did you look for other positions within the company? - Do you have any documentation of the issues? You NEED to emphasize that you tried everything possible to fix the situation before quitting. I was approved because I showed I had multiple documented conversations with my supervisor AND HR about the hostile work environment before I left. Keep your answers focused and don't ramble. Have your timeline and specific incidents written down in front of you during the call. Good luck!

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This is incredibly helpful! Thank you for sharing the specific questions. I did try to resolve things through proper channels, but I didn't look for other positions within the company - do you think that will be a problem? I'll definitely prepare notes about the timeline and specific incidents.

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ur gonna get denied probably. EDD doesnt care about stress or being treated bad unless theres like actual harassment or discrimination. they consider that normal work stuff. you shoulda got fired instead of quitting tbh

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This isn't necessarily true. EDD does recognize hostile work environments as good cause for quitting. The key is whether a reasonable person would have quit under the same circumstances and if the claimant made reasonable efforts to preserve their employment before quitting. I've seen many cases approved where the person quit due to stress when it was documented and they tried to resolve the issues first. Having medical documentation definitely strengthens the case.

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I successfully got approved after quitting a toxic job last year. Here's what worked for me: 1. Get a statement from your doctor about how the work affected your health. Even if they didn't tell you to quit, having documentation of the stress impact is crucial. 2. During the interview, use the phrase "good cause" specifically. Say "I had good cause to leave my employment because the working conditions were detrimental to my health." 3. Mention that you attempted to preserve your employment by requesting accommodations that were denied. 4. Stick to facts, dates, and specific incidents rather than general complaints. Also, I found it impossible to reach an EDD rep by phone to ask questions before my interview. I discovered this service called Claimyr (claimyr.com) that got me through to an EDD agent in about 20 minutes when I'd been trying for days. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. It helped me clarify what documentation I needed for my interview.

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Thank you for the tips! I like the idea of using the specific phrase "good cause" during the interview. I've been trying to reach someone at EDD to ask questions but keep getting the dreaded "we're experiencing high call volume" message. I'll check out that Claimyr service - it would be such a relief to actually speak with someone before my interview.

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when i had my interview the lady was super nice and just wanted to hear my side. i was so nervous but it was actually pretty quick, like 15 mins. just be honest. they hear this stuff all day long trust me

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That's reassuring to hear! Did they tell you their decision right away during the call, or did you have to wait to find out if you were approved?

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Make sure you clearly say you "had no reasonable alternative but to quit." That's a key phrase they look for. Also, the fact that you requested reduced hours as an accommodation and were denied strengthens your case significantly. That shows you tried to preserve the employment relationship. And just FYI - you likely won't get an answer during the interview. Usually takes 7-10 days after for them to make a determination, and you'll see it in your UI Online account before you get the letter in the mail.

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Thank you for the phrase suggestion and the timeline info. The waiting is going to be so stressful, but at least now I know what to expect. I'll definitely emphasize the denied accommodation request.

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update: had my interview today!! way less scary than i thought. interviewer was actually super understanding. asked about 10 questions, took maybe 20 mins. waiting for decision now but she seemed sympathetic

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Oh that's great to hear! Thanks for the update! Can you share what kind of questions they asked? Was it mostly about why you left or did they ask about job search stuff too?

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they asked: - exact reason for leaving - if i talked to boss about problems - if i had witnesses to the bad treatment - if i was looking for work now - last day worked - if i got final paycheck - if i had any other income she didn't say if approved or not but wasn't mean about anything. good luck monday!!

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This is SO helpful! Now I feel like I can prepare much better. Thank you for taking the time to share this with me - and fingers crossed you get approved!

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I went through something similar about 6 months ago. The key thing that helped me get approved was having everything documented. I kept a detailed log of incidents with dates, times, and witnesses when possible. Also had screenshots of the nasty emails my supervisor sent me. During my interview, I made sure to emphasize three main points: 1. I exhausted all reasonable remedies before quitting (talked to HR, requested transfers, etc.) 2. The situation was affecting my physical and mental health 3. Any reasonable person would have quit under those circumstances The interviewer seemed most interested in what steps I took to try to resolve things before leaving. Since you have those HR emails and the doctor's note about reduced hours, you're in a much better position than I was. The fact that they denied your accommodation request actually works in your favor - it shows you tried to make it work. One tip: practice explaining your situation out loud beforehand. I was so nervous during my interview that I started rambling and had to catch myself. Having a clear, concise explanation ready really helps. You've got this! The system exists to help people in situations exactly like yours.

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This is exactly what I needed to hear! Thank you for the encouragement and the specific advice about practicing out loud. I've been so focused on gathering documentation that I hadn't thought about actually rehearsing how to explain everything clearly and concisely. I'll definitely work on that this weekend. It's reassuring to know that someone in a similar situation was able to get approved - gives me hope that this might work out!

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I'm going through the exact same process right now - my interview is scheduled for next week too! Reading through all these responses has been incredibly helpful. I also quit due to a hostile work environment where my manager was consistently undermining me and creating impossible working conditions. One thing I've learned from researching this is that California has pretty strong protections for people who quit due to "good cause." The fact that you have documentation from HR conversations AND a doctor's note recommending reduced hours that was denied really strengthens your case. That shows you made reasonable efforts to preserve your employment before quitting. I'd recommend organizing all your documentation chronologically - the incidents, your attempts to resolve them, the medical leave, the accommodation request, and finally your resignation. Having a clear timeline ready will help you stay focused during the interview. Also, I've been practicing explaining my situation using phrases like "good cause," "no reasonable alternative," and "any reasonable person would have quit under these circumstances" based on what others have shared here. It seems like using the right terminology really matters to EDD. Best of luck with your interview on Monday! Please update us on how it goes - it would really help those of us still waiting for our turn.

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Thanks for sharing your experience and the great advice about organizing everything chronologically! That's such a smart approach - having a clear timeline will definitely help me stay on track during the interview. I've started putting together all my documentation in order and you're right, it really helps paint a clearer picture of how everything unfolded. I'm also practicing those key phrases you mentioned. It's interesting how important the specific language seems to be with EDD. I'll definitely update everyone after my Monday interview - this community has been so incredibly helpful and supportive. Good luck with your interview next week too! Hopefully we'll both have good news to share soon.

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I went through this exact situation about 8 months ago and was approved! The stress and anxiety leading up to the interview was almost worse than the actual call. Here are a few things that really helped me: Make sure to emphasize that you made "good faith efforts" to resolve the situation before quitting. The fact that you spoke with HR twice and have email documentation is huge. Also, that denied accommodation request is actually going to work strongly in your favor - it shows your employer was unwilling to work with you despite medical recommendations. During my interview, the agent specifically asked if I had any medical documentation, so definitely have that doctor's note about the reduced schedule ready to reference. Even though it doesn't say you should quit outright, it establishes that the workplace was impacting your health to the point where medical intervention was needed. One thing that surprised me was how much they focused on whether I had tried to find other solutions within the company (like transferring departments). Since you mentioned this wasn't really an option in your case, just be prepared to explain why that wasn't feasible. The whole process took about 2 weeks from my interview to getting the approval letter. Try to stay calm during the call - they really are just trying to get the facts. You have solid documentation and valid reasons. Sending you positive thoughts for Monday!

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Thank you so much for sharing your success story - it really helps calm my nerves knowing someone in almost the exact same situation was approved! You're absolutely right about the good faith efforts being important. I'm glad I have those HR emails because it shows I tried to work within the system before leaving. I hadn't thought about the transfer question, but you're right - in my case it wouldn't have been possible since it was a small company with only one department doing my type of work. I'll make sure to explain that clearly if they ask. Two weeks from interview to approval sounds reasonable, though I know the waiting will be tough. Thank you for the encouragement - it really means a lot to hear from someone who went through this successfully. I'm feeling much more prepared and confident going into Monday's interview now!

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I just wanted to add some encouragement after reading through all these helpful responses! As someone who successfully navigated an EDD eligibility interview for a stress-related quit about a year ago, I can tell you that having the kind of documentation you've described puts you in a really strong position. The combination of HR emails, medical documentation recommending reduced hours, and the denied accommodation request creates a compelling narrative that you exhausted reasonable alternatives before quitting. EDD recognizes that employers have a responsibility to provide reasonable accommodations for health-related issues, and their refusal to do so after medical recommendations strengthens your "good cause" argument significantly. One small tip that helped me during my interview: when they ask about your reasons for leaving, start with "I had good cause to quit my position because..." and then explain the situation. Using that specific language right from the start seemed to frame the conversation in the right way. Also, don't worry too much about not having explicit documentation telling you to quit. The medical note recommending reduced hours that was denied is actually more powerful because it shows you were trying to find a way to stay employed despite the health impacts. You've got this! The fact that you're preparing so thoroughly shows you understand what's at stake. Wishing you the best of luck on Monday!

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Thank you so much for this reassurance! I really appreciate you taking the time to share your experience. The tip about leading with "I had good cause to quit my position because..." is brilliant - I'll definitely use that exact phrasing to set the right tone from the beginning. You're absolutely right about the denied accommodation request being more powerful than I initially realized. It really does show that I was trying to find a way to stay employed while protecting my health, and they refused to work with me despite medical recommendations. I've been so worried about not having a document explicitly saying I should quit, but the way you've framed it makes perfect sense. The medical note for reduced hours that was denied actually tells a stronger story about their unwillingness to accommodate reasonable health-related requests. All of these responses have been incredibly helpful in preparing me for Monday. I'm still nervous, but I feel so much more confident now that I understand what EDD is looking for and how to present my case effectively. This community has been amazing - thank you all for the support and guidance!

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Reading through your situation, I think you have a really strong case for approval! The combination of documented HR conversations, medical recommendations for reduced hours, and the denied accommodation request creates exactly the kind of "good cause" narrative that EDD looks for. I went through a similar eligibility interview about 6 months ago after quitting due to workplace harassment. What really helped me was organizing everything into a clear story: Here's what happened → Here's how I tried to fix it → Here's why I had no choice but to leave. A few practical tips for your Monday interview: - Have all your documentation laid out in front of you (HR emails, doctor's note, resignation letter) - Write down key dates and incidents beforehand so you don't forget anything important - Practice saying "I had good cause to quit because..." and "I had no reasonable alternative but to resign" - Be ready to explain why transferring to another department wasn't an option The interviewer will likely ask if you reported the issues (you did - to HR twice), if you tried to resolve them (you did - requested accommodation), and if you have documentation (you do). You've checked all the boxes they're looking for. Try not to stress too much over the weekend. You've prepared well and have legitimate reasons backed by documentation. That's exactly what EDD wants to see. Good luck on Monday - you've got this!

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This is such great advice, especially about organizing everything into that clear narrative structure! I've been feeling overwhelmed trying to figure out how to present all the information, but breaking it down into "what happened → how I tried to fix it → why I had no choice" makes it so much more manageable. I'm going to spend this weekend laying out all my documentation and practicing those key phrases. It's really reassuring to hear from someone who went through harassment issues and was approved - it gives me confidence that EDD does take these situations seriously when they're properly documented. The tip about being ready to explain why transferring wasn't an option is especially helpful since I know that's likely to come up. In my case, it was a small company with just one department doing my type of work, so lateral moves weren't realistic. Thank you for taking the time to share such detailed, practical advice. This whole thread has been incredible for helping me prepare and feel more confident about Monday's interview. I really appreciate this community!

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I've been following this thread closely since I'm scheduled for an EDD eligibility interview next Friday for a similar workplace stress situation. Reading everyone's experiences and advice has been incredibly valuable - thank you all for sharing! One thing I wanted to add based on my research: if you have any documentation of the physical symptoms the stress was causing (like trouble sleeping, headaches, etc.), mention those during your interview. I've read that EDD considers both mental AND physical health impacts when evaluating "good cause" for quitting. Also, I noticed several people mentioned the importance of using specific phrases like "good cause" and "no reasonable alternative." I've been practicing with those exact terms, and I think it really helps frame the conversation in the legal language EDD is looking for. Your preparation sounds thorough - you have HR documentation, medical recommendations, and a clear timeline of events. That's exactly what they want to see. The fact that you tried to work within the system (requesting reduced hours) and were denied despite medical backing is a strong point in your favor. Wishing you the best of luck on Monday! Please update us on how it goes - your experience will definitely help others in similar situations.

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That's a really good point about documenting physical symptoms! I definitely experienced trouble sleeping and would get anxiety headaches before work - I even mentioned some of this to my doctor during the visit when they recommended reduced hours. I should make sure to bring that up during the interview since it shows the situation was affecting me physically, not just mentally. Thank you for the encouragement and for following along with this thread! It's been so helpful having everyone share their experiences and advice. I'm feeling much more prepared now thanks to all the insights from this community. I'll definitely update everyone after Monday's interview - fingers crossed it goes well! Good luck with your interview on Friday too - sounds like you're preparing thoroughly as well.

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Just wanted to jump in with some additional encouragement! I went through an EDD eligibility interview for a stress-related quit about 18 months ago and was approved. Reading your situation, you actually have stronger documentation than I did - those HR emails and the denied medical accommodation are really powerful evidence. One thing that helped me during the interview was staying factual and avoiding emotional language, even though the situation was deeply upsetting. Stick to dates, specific incidents, and the steps you took to try to resolve things. The interviewer isn't there to judge whether your employer was "mean" - they need to determine if you had "good cause" under the legal standard. Also, don't be discouraged if the interviewer seems neutral or doesn't give you any indication of how it's going during the call. That's totally normal - they're trained to stay objective and won't hint at their decision. You've done everything right: documented the issues, tried to work with your employer, sought medical help, requested reasonable accommodations, and only quit when those were denied. That's exactly the kind of case EDD is designed to help. Try to get some rest this weekend and trust that you're well-prepared. You've got this!

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I'm scheduled for an EDD eligibility interview next Tuesday for a very similar situation - quit due to workplace harassment and constant belittling from my supervisor. Reading through all these responses has been incredibly helpful and reassuring! One thing I wanted to mention that my lawyer friend told me: if you have any text messages or emails to family/friends from during that time period showing how the work situation was affecting you, those can actually be useful as supporting evidence. They help establish a timeline and show the ongoing impact the workplace had on your wellbeing. Also, I've been practicing my "elevator pitch" version of what happened - a 2-3 sentence summary that hits the key points (hostile environment, attempted resolution through proper channels, medical impact, denied accommodation, no reasonable alternative but to quit). Having that concise version ready helps if they ask for a brief overview before diving into details. Your case sounds really strong with all that documentation. The denied medical accommodation after your doctor's recommendation is huge - it shows your employer was unwilling to make reasonable adjustments to preserve your employment despite medical evidence of the workplace's impact on your health. That's exactly what EDD considers "good cause." Best of luck on Monday! This thread has been so valuable for all of us going through similar situations.

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Liv Park

That's such a great point about text messages and emails to friends/family! I actually do have quite a few texts to my sister and close friends from those months where I was venting about how miserable I was at work and how it was affecting my sleep and anxiety. I never thought of those as "documentation" but you're right - they help establish the timeline and show the real-time impact. I'll make sure to mention those during my interview. I love the idea of having an "elevator pitch" version ready! I've been so focused on organizing all the details that I hadn't thought about having a concise summary prepared. That's really smart - I'll work on a 2-3 sentence overview this weekend so I'm ready if they want the quick version first. Thank you for the encouragement about my case being strong! It's so reassuring to hear that from someone going through the exact same process. The support in this thread has been amazing. Good luck with your Tuesday interview - sounds like you're preparing really thoroughly too! Hopefully we'll both have positive updates to share next week.

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I just wanted to add my voice to all the encouragement here! I had my EDD eligibility interview for a similar workplace stress situation about 10 months ago and was approved. Reading through your post, you actually have better documentation than most people do - those HR emails, the medical accommodation request, and the denial are exactly what EDD looks for. One thing that really helped me was writing out a simple timeline beforehand: when the problems started, when I tried to address them, when I sought medical help, when I requested accommodation, when it was denied, and when I finally quit. Having that clear sequence ready kept me focused during the interview. The interviewer will likely ask about "constructive alternatives" - basically whether you explored other options before quitting. The fact that you specifically requested a reasonable accommodation (reduced schedule) based on medical recommendations and were denied is huge. That shows you tried to preserve your employment despite the health impacts. Also, don't worry about not having a document explicitly telling you to quit. The medical note recommending reduced hours that was then denied by your employer actually creates a stronger narrative - it shows they were unwilling to make reasonable accommodations for documented health impacts. You're going to do great on Monday! Make sure to use phrases like "good cause," "no reasonable alternative," and emphasize that you "exhausted all reasonable remedies" before quitting. You've got solid documentation and a clear case. Keep us posted on how it goes!

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This timeline approach is brilliant - thank you for suggesting that! I've been feeling a bit scattered trying to organize all the information, but laying it out chronologically like you described makes so much sense. It creates a clear narrative showing how I progressively tried different solutions before ultimately having no choice but to quit. You're absolutely right about the medical accommodation request being powerful evidence. I was initially worried that I didn't have explicit documentation telling me to quit, but the way you've framed it makes me realize the denied accommodation actually tells a stronger story about my employer's unwillingness to work with me despite medical recommendations. I'm going to spend this weekend creating that timeline and practicing those key phrases you mentioned. It's incredibly reassuring to hear from someone who was in almost the exact same situation and got approved. The support and practical advice from everyone in this thread has been amazing - I feel so much more prepared and confident going into Monday's interview now! I'll definitely update everyone on how it goes. Thank you all for being such a supportive community during what's been a really stressful time!

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I'm scheduled for an EDD eligibility interview this Thursday for a very similar situation - quit my retail management position after 18 months due to a hostile supervisor who constantly undermined me in front of customers and staff. Reading through all these responses has given me so much hope and practical guidance! Your situation sounds really strong, especially with the HR documentation and denied medical accommodation. I've been researching California's "good cause" standards and it seems like EDD specifically recognizes workplace conditions that would cause a reasonable person to quit, particularly when health impacts are documented and the employee tried to resolve issues through proper channels first. One thing I learned that might help: if you have any performance reviews or emails that show you were a good employee before the toxic treatment started, that can help establish that the problem was the work environment, not your performance. It helps counter any potential claims from your employer that you were terminated for cause. Also, I've been practicing explaining my situation in under 5 minutes - hitting the key points without getting bogged down in every detail. The timeline approach others mentioned is really helpful for staying focused. The fact that you took medical leave, got a doctor's recommendation for reduced hours, formally requested that accommodation, and were denied despite medical backing creates exactly the kind of "good cause" case EDD is designed to protect. You clearly tried everything reasonable before quitting. Wishing you the best of luck on Monday! Please update us - your experience will definitely help others in similar situations.

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