EDD eligibility interview for workplace stress quit - will I get disqualified?
I've got an EDD eligibility interview scheduled next Monday and I'm absolutely terrified I'll be denied benefits. I quit my previous position after 14 months because the toxic environment was destroying my mental health. My supervisor consistently assigned me the most mundane and irrelevant tasks while my colleagues got meaningful projects. When I tried pitching ideas in meetings, I was constantly shut down with comments like "that makes no sense" or "just do what you're told." The disrespect was daily - being called "lazy" in front of others and told to "stop talking" when I asked questions. After taking medical leave for 4 weeks (doctor-recommended), I requested a reduced schedule of 4 days instead of 5 when returning because working there had me literally crying before shifts and unable to sleep. They denied the accommodation request, so I felt I had no choice but to resign. Does anyone know what specific questions EDD asks during these interviews for voluntary quits? Will they contact my former employer? Do I need documentation from my doctor about the stress? I'm so worried about being disqualified and having no income while I search for something better. Any advice on how to explain my situation to the interviewer would be incredibly helpful.
18 comments
Zoe Papadopoulos
You have good reasons for quitting, but you need to frame it correctly during your interview. The key is demonstrating that you had "good cause" to leave - which means any reasonable person in your situation would have quit too. EDD will definitely contact your employer for their side of the story. During your interview, focus on: 1. The specific incidents of mistreatment (document dates/times if possible) 2. How you tried to resolve the issues before quitting (did you speak with HR or management?) 3. How the work environment affected your health (this is important) 4. Any medical documentation supporting your claims If you have a doctor's note documenting your stress or recommending reduced hours, definitely mention that and have it ready. Also mention that you requested accommodation (reduced schedule) that was denied. Good luck with your interview! Be honest but focus on the facts rather than emotions when explaining your situation.
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Aiden O'Connor
•Thank you for this detailed response! I did speak with HR twice about the treatment and have emails documenting those conversations. I also have texts to friends from those months showing how distressed I was. My doctor did write a note recommending the reduced schedule, which I submitted to HR, but I don't have anything specifically saying I should quit altogether. Will that be enough? I'm worried they'll say I should have tried harder to make it work.
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Jamal Brown
im in almost the same boat rn! quit my job at a warehouse cuz supervisor kept making comments about my weight and giving me impossible quotas. my interview is thursday and im freaking out too. did u tell them u were quitting for health reasons when u left? thats what i did
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Aiden O'Connor
•Yes, I specifically mentioned the mental health toll in my resignation letter, but I was too embarrassed to list all the specific incidents of disrespect. I also mentioned the denied accommodation request. I hope your interview goes well - please let me know how it turns out since yours is before mine!
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Fatima Al-Rashid
I just went through this exact process last month. The EDD agent asked me these specific questions during my phone interview: - Why did you leave your job? - Did you talk to your employer about these issues before quitting? - Did you give them a chance to fix the situation? - Did you report the behavior to HR or management? - Did you look for other positions within the company? - Do you have any documentation of the issues? You NEED to emphasize that you tried everything possible to fix the situation before quitting. I was approved because I showed I had multiple documented conversations with my supervisor AND HR about the hostile work environment before I left. Keep your answers focused and don't ramble. Have your timeline and specific incidents written down in front of you during the call. Good luck!
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Aiden O'Connor
•This is incredibly helpful! Thank you for sharing the specific questions. I did try to resolve things through proper channels, but I didn't look for other positions within the company - do you think that will be a problem? I'll definitely prepare notes about the timeline and specific incidents.
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Giovanni Rossi
ur gonna get denied probably. EDD doesnt care about stress or being treated bad unless theres like actual harassment or discrimination. they consider that normal work stuff. you shoulda got fired instead of quitting tbh
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Aaliyah Jackson
•This isn't necessarily true. EDD does recognize hostile work environments as good cause for quitting. The key is whether a reasonable person would have quit under the same circumstances and if the claimant made reasonable efforts to preserve their employment before quitting. I've seen many cases approved where the person quit due to stress when it was documented and they tried to resolve the issues first. Having medical documentation definitely strengthens the case.
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KylieRose
I successfully got approved after quitting a toxic job last year. Here's what worked for me: 1. Get a statement from your doctor about how the work affected your health. Even if they didn't tell you to quit, having documentation of the stress impact is crucial. 2. During the interview, use the phrase "good cause" specifically. Say "I had good cause to leave my employment because the working conditions were detrimental to my health." 3. Mention that you attempted to preserve your employment by requesting accommodations that were denied. 4. Stick to facts, dates, and specific incidents rather than general complaints. Also, I found it impossible to reach an EDD rep by phone to ask questions before my interview. I discovered this service called Claimyr (claimyr.com) that got me through to an EDD agent in about 20 minutes when I'd been trying for days. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. It helped me clarify what documentation I needed for my interview.
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Aiden O'Connor
•Thank you for the tips! I like the idea of using the specific phrase "good cause" during the interview. I've been trying to reach someone at EDD to ask questions but keep getting the dreaded "we're experiencing high call volume" message. I'll check out that Claimyr service - it would be such a relief to actually speak with someone before my interview.
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Miguel Hernández
when i had my interview the lady was super nice and just wanted to hear my side. i was so nervous but it was actually pretty quick, like 15 mins. just be honest. they hear this stuff all day long trust me
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Aiden O'Connor
•That's reassuring to hear! Did they tell you their decision right away during the call, or did you have to wait to find out if you were approved?
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Fatima Al-Rashid
Make sure you clearly say you "had no reasonable alternative but to quit." That's a key phrase they look for. Also, the fact that you requested reduced hours as an accommodation and were denied strengthens your case significantly. That shows you tried to preserve the employment relationship. And just FYI - you likely won't get an answer during the interview. Usually takes 7-10 days after for them to make a determination, and you'll see it in your UI Online account before you get the letter in the mail.
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Aiden O'Connor
•Thank you for the phrase suggestion and the timeline info. The waiting is going to be so stressful, but at least now I know what to expect. I'll definitely emphasize the denied accommodation request.
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Jamal Brown
update: had my interview today!! way less scary than i thought. interviewer was actually super understanding. asked about 10 questions, took maybe 20 mins. waiting for decision now but she seemed sympathetic
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Aiden O'Connor
•Oh that's great to hear! Thanks for the update! Can you share what kind of questions they asked? Was it mostly about why you left or did they ask about job search stuff too?
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Jamal Brown
they asked: - exact reason for leaving - if i talked to boss about problems - if i had witnesses to the bad treatment - if i was looking for work now - last day worked - if i got final paycheck - if i had any other income she didn't say if approved or not but wasn't mean about anything. good luck monday!!
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Aiden O'Connor
•This is SO helpful! Now I feel like I can prepare much better. Thank you for taking the time to share this with me - and fingers crossed you get approved!
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