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ESD denied my claim because I 'voluntarily quit' - how to appeal when it was a toxic workplace?

I'm at my wit's end with ESD. After nearly 5 years at a healthcare admin company, I resigned last month because the work environment became unbearable. They kept piling on responsibilities after layoffs (I was doing the work of THREE people), my supervisor was constantly belittling me, and my mental health was deteriorating fast. When I applied for unemployment, ESD denied my claim saying I 'voluntarily quit without good cause.' During my phone interview, the adjudicator literally said 'it's not our fault you decided to quit' when I tried explaining how the job was affecting my mental health. I'm a single parent with two kids and bills piling up. Does anyone know how to successfully appeal a voluntary quit denial when mental health is involved? Do I need medical documentation? The ESD agent made me feel like garbage for prioritizing my wellbeing over a toxic job that was crushing me.

Chloe Harris

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OMG same thing happend to me!!! The lady i talked to at ESD was SO RUDE when i tried explaining why i had to quit my restaurant job. they act like we just quit for fun or something. did u file an appeal yet??

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Omar Mahmoud

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I filed the appeal online yesterday but haven't heard anything back. I'm terrified about the hearing. Did you end up appealing your denial?

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Diego Vargas

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You absolutely can appeal this decision and potentially win. For a voluntary quit to qualify for benefits, you need to prove you had "good cause" to leave. Mental health issues caused by workplace conditions can qualify, but you'll need documentation. Here's what you should gather for your appeal: 1. Medical documentation from a doctor or therapist about your mental health condition 2. Evidence of the increased workload (emails, performance reviews, etc.) 3. Any documentation of the hostile treatment 4. Proof that you tried to resolve the issues before quitting (complaints to HR, etc.) You'll need to demonstrate that any reasonable person in your situation would have quit. The law recognizes that sometimes staying in a job can be detrimental to your health, but the burden of proof is on you to show this was necessary. File your appeal within the 30-day deadline and carefully prepare for your hearing.

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Omar Mahmoud

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Thank you for this detailed response! I have emails showing all the extra responsibilities they kept adding, but I never saw a doctor about my anxiety/depression (couldn't afford it). Does that automatically mean I'll lose? I did complain to my manager's boss about the treatment but nothing was done.

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Diego Vargas

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Without medical documentation, it will be more challenging but not impossible. You'll need to focus on: 1. The specific workplace conditions that made it unreasonable to continue working there 2. Evidence that you attempted to resolve the issues before quitting 3. Testimony about how the conditions affected your health and ability to perform your job I'd also recommend getting a statement from any coworkers who witnessed the conditions or your deteriorating health. If you have any text messages to friends/family about the situation at the time (not after the fact), those can help establish that this was a genuine ongoing issue.

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NeonNinja

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ESD adjudicators can be SO cold!! When I quit my job they acted like I was trying to scam the system or something. But they dont know what its like working someplace horrible every day!!

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Anastasia Popov

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I went through something similar last year and won my appeal. The key was showing that I had tried multiple avenues to resolve the problems before quitting. Make sure you emphasize any attempts you made to fix the situation - complaints to supervisors, HR reports, requests for reasonable accommodations, etc. The hearing judge was much more understanding than the adjudicator. One thing that really helped my case was getting statements from former coworkers who could verify the conditions. Do you have any colleagues who would be willing to write a statement or testify about the workload and treatment?

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Omar Mahmoud

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That's really helpful, thank you! I do have 2 coworkers who quit right before me for similar reasons. I'll reach out to them about providing statements. Did you represent yourself at the hearing or get legal help?

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Anastasia Popov

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I represented myself - couldn't afford a lawyer. The hearing was over the phone and lasted about 45 minutes. Prepare your main points ahead of time and stick to facts rather than emotions (though I know that's hard). Those coworker statements could be crucial! Make sure they're specific about what they witnessed.

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Sean Murphy

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Have you tried using Claimyr to get through to ESD? I was in adjudication hell for weeks and couldn't get anyone on the phone until I found this service. It got me connected to an actual ESD agent in about 15 minutes when I'd been trying for days on my own. They have a video demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. Really helped me get answers about my appeal process instead of waiting forever.

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Zara Khan

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There's an important legal concept called "constructive discharge" that might help your case. It's when working conditions are so intolerable that a reasonable person would feel compelled to resign. Proving this can qualify a voluntary quit as good cause. For your appeal hearing, you should structure your argument around: 1) The specific deterioration of your working conditions (timeline of increased workload, specific examples of belittling behavior) 2) How these conditions impacted your health (physical symptoms, emotional distress, impact on your abilities as a parent) 3) Your attempts to remedy the situation before quitting If possible, get a medical evaluation now, even after the fact. A healthcare provider can document that your symptoms are consistent with workplace stress/anxiety. This isn't as strong as contemporaneous documentation but still helps.

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Omar Mahmoud

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Thank you for mentioning "constructive discharge" - I'd never heard that term before. I'll definitely use that concept in my appeal. I've started writing down a timeline of events leading to my resignation with specific examples of the workload increases and treatment. Would statements from family members about how they observed my mental health declining be helpful too?

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Zara Khan

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Yes, statements from family members can be helpful as supporting evidence. They can testify to observable changes in your behavior, mood, sleep patterns, etc. The more specific they can be about timeline and examples, the better. Also, gather any evidence of your job performance before conditions deteriorated. This helps establish that your work history was good until the situation became untenable. The more you can demonstrate that your decision to quit was out of character and forced by circumstances beyond your control, the stronger your case.

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Chloe Harris

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this thread is soooo helpful!! im taking notes for my own appeal hearing next week lol. those ESD people have NO IDEA what its like in the real world for us!!!!!

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Omar Mahmoud

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UPDATE: I had my appeal hearing yesterday and I want to thank everyone for the advice. The judge was WAY more understanding than the original adjudicator. I presented emails showing the increased workload, text messages to family about my deteriorating mental state, and had my former coworker testify about the conditions. The judge seemed particularly interested in the fact that I had gone to my manager's boss with concerns that were ignored. She said they'll mail the decision in 2-3 weeks, but honestly I feel hopeful for the first time since this started. Even if I don't win, at least someone finally listened to my side of the story without making me feel worthless for prioritizing my health.

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Anastasia Popov

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That sounds promising! In my experience, the judges are much more reasonable than the initial adjudicators. Fingers crossed you get good news in a few weeks. Please update us when you hear back!

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