ESD denied my benefits - quit job due to mental health but got disqualified
I'm beyond frustrated with ESD right now. I was denied unemployment benefits even though I had legitimate health reasons for leaving my last job. My previous employer never responded to ESD's request for information, and I submitted documentation explaining everything! I was already receiving benefits back in April for mental health issues (depression/anxiety), then got two different jobs over summer. One was seasonal that ended, and the other one I left because my mental health deteriorated again. My supervisor was constantly criticizing everything I did, no matter how hard I tried. I even had my therapist submit a letter confirming I've been getting treatment for depression, anxiety and past trauma. The work environment got so toxic that I couldn't focus or sleep. My doctor prescribed me sleeping medication because things got so bad. When they threatened to fire me if I called out again, I just couldn't handle going back. My mental state was completely scattered. Has anyone successfully appealed a denial based on mental health reasons? What additional documentation do I need to provide? The denial letter says I "quit without good cause" but they completely ignored my medical documentation!
18 comments
Isabella Silva
Hi there, I'm really sorry you're going through this. Mental health situations can be complicated with ESD, but they ARE considered good cause to leave employment if properly documented. When you appeal (which you should!), make sure you have these documents ready: 1. Your therapist's letter (which you already have) 2. A letter from your regular doctor if possible 3. Any documentation of workplace issues (emails, texts, etc.) 4. A written timeline of events showing how your mental health deteriorated specifically because of work The key is connecting your mental health condition directly to why you couldn't continue that specific job. You have 30 days from the denial date to file your appeal. Don't miss that deadline!
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Malik Robinson
•Thank you so much for the detailed advice! I do have the therapist letter but I should definitely get my primary doctor involved too. What exactly should the timeline include? Just dates when certain incidents happened with my supervisor? And do I submit all this with the appeal form or wait until the hearing?
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Ravi Choudhury
File your appeal ASAP!!!! I went thru almost the EXACT same thing last yr - denied benefits when I quit due to anxiety/depression that was CAUSED by my toxic manager. Make sure your dr letter specifically states that you were UNABLE to continue that employment due to mental health conditions. ESD denied me at first cause they said I didn't try to "preserve the employment relationship" before quitting. On appeal I won because my dr wrote that it would have made my condition WORSE to stay at that job. The judge actually ruled that my mental health issue qualified as good cause to leave under RCW 50.20.050(2)(b)(ii). Good luck!!
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CosmosCaptain
•not all doctors will write those letters tho... mine refused and just said to take FMLA but my job was too new to qualify for that so i was stuck. sometimes the system just doesn't work for us
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Freya Johansen
You need to appeal this decision and request a hearing with the Office of Administrative Hearings (OAH). Mental health conditions can qualify as "good cause" to quit under Washington unemployment law, but the documentation needs to be very specific. Make sure your therapist's letter explicitly states: 1. The specific diagnosis 2. That continuing the job would have worsened your condition 3. That you were medically advised to leave that specific job Also, be prepared to explain why you didn't attempt to resolve the situation before quitting (like requesting accommodations or transfer). The judge will likely ask about this. File your appeal online through your eServices account or by mail using the form that came with your denial letter. You have 30 days from the date of the denial to appeal.
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Malik Robinson
•This is exactly what I needed to know. I'll check if my therapist's letter includes all these specific points. I did actually talk to HR about the supervisor's behavior once, but nothing changed. Should I mention that in my appeal too?
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Omar Fawzi
hey not sure if this helps but i was in kinda the same boat last year. Quit my job bcuz of anxiety attacks at work and got denied. But here's the thing - after like 2 months of getting nowhere with ESD phone lines I finally got thru to an actual person who could help explain why i got denied. try using claimyr.com to get thru to ESD faster (they have a video showing how it works https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3). The agent explained EXACTLY what medical proof I needed and how to word my appeal. Got approved after that! Sometimes u just need to talk to the right person who actually knows the rules.
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Chloe Wilson
•I second this advice! The difference between talking to an actual claims specialist versus trying to figure things out yourself is HUGE. I spent 3 weeks calling daily on my own and couldn't get through. Claimyr got me connected in under an hour. For mental health claims especially, you need to talk to someone who can tell you exactly what documentation will meet their requirements.
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Diego Mendoza
why didnt u just apply for FMLA or short term disability instead of quitting? unemployment is for when u lose ur job not when u quit. not trying to be mean but thats probably why u got denied
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Freya Johansen
•This isn't entirely accurate. Washington State law specifically allows unemployment benefits when someone quits for good cause, which can include documented medical conditions (including mental health) that prevent them from continuing that specific job. FMLA requires 12 months at an employer, and many people don't qualify. Short-term disability is an insurance product not everyone has access to. The key for qualifying for UI after quitting for health reasons is proper medical documentation that shows the person couldn't continue THAT JOB (not all work) due to their condition.
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Anastasia Romanov
did they even review ur medical documents????? i swear ESD just auto-denies everything!! I got denied for a completely different reason initially and I called and called and FINALLY some lady actually LOOKED at my file and fixed it right away. its like they hope people give up
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Malik Robinson
•I honestly don't think they actually looked at my documentation... the decision letter didn't mention anything about the therapist's note or my medical situation at all! Just a generic "quit without good cause" statement. Makes me so angry that they don't even seem to review what we submit.
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Ravi Choudhury
Quick follow-up: when you have your hearing, be VERY prepared and organized. Write down key points you want to make. Have dates and documentation ready. When the judge asks questions, answer directly and specifically - don't ramble. Focus on the connection between your mental health and THAT specific job. Don't talk about general life stress. I attended my hearing by phone and it lasted about 45 minutes. The judge will likely ask why you didn't try other solutions before quitting. Have an answer ready about why accommodations wouldn't have helped or weren't possible. Good luck!
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Isabella Silva
•This is excellent advice about the hearing! I'd add that you should practice explaining your situation concisely beforehand. Hearings often run on tight schedules, and judges appreciate when claimants can clearly state their case without going off-topic. Also, be prepared for your former employer to possibly attend and contradict your version of events.
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Chloe Wilson
I work in mental health and frequently help patients with these exact situations. Here's what's missing from your current approach: you need to establish that 1) you had a diagnosed condition BEFORE the job issues started, 2) you made reasonable efforts to address the workplace situation, and 3) a medical professional specifically advised you that leaving was necessary for your health. Without all three elements, ESD often denies these claims. Get your therapist to clarify their letter to address all three points specifically. Also, documented attempts to resolve workplace issues (emails to HR, accommodation requests) significantly strengthen your case. Appeals can take 6-8 weeks to be scheduled, so file immediately and use that time to gather stronger documentation.
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Diego Mendoza
•wait so ur saying u HAVE to have a doctor tell u to quit? what if u cant afford to see a doctor that often? the system is rigged against poor people i swear
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CosmosCaptain
The same thing happened to me... I was so depressed I couldn't get out of bed but they still said I didn't have "good cause" to quit. I appealed and lost because my doctor's note wasn't "specific enough" whatever that means. The whole system is designed to deny people benefits. Im still mad about it. Hope you have better luck than I did :
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Malik Robinson
•I'm so sorry that happened to you. This is exactly what I'm afraid of. Did they tell you what specifically was missing from your doctor's note? I want to make sure I don't make the same mistake.
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