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Ezra Bates

Will ESD approve my claim if I quit due to workplace mental health issues?

So I've been dealing with severe anxiety and depression that's been made WAY worse by my toxic work environment. My boss constantly belittles me in front of coworkers, I've been given impossible deadlines, and HR basically ignored my complaints. My therapist actually suggested I resign because the job is affecting my mental health so badly. I finally quit last week after a particularly horrible incident where my boss screamed at me during a meeting. Now I'm worried about finances while I look for a new job. Can I qualify for unemployment if I quit for mental health reasons? I have documentation from my therapist about my condition. Does anyone know if ESD considers mental health when looking at "good cause" for leaving a job? I'm in King County if that matters for ESD rules.

I went thru something similar 5 months ago. ESD denied my claim initially. They said I didnt try to solve the problem with my employer first!!! Like talking to HR wasnt enough???

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Oh no, that's exactly what I'm worried about. Did you appeal the decision or just give up? I did send emails to HR documenting the issues but they never really did anything about it.

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This is unfortunately a complicated area with ESD. Washington state does allow for "good cause quits" that can qualify you for unemployment, and health reasons (including mental health) can potentially qualify. However, you generally need to meet these requirements: 1. Have documentation from a healthcare provider (it sounds like you have this from your therapist) 2. Show that you made reasonable efforts to preserve your employment (like requesting accommodations, transfers, leave options, etc.) 3. Prove that staying at the job would have worsened your condition Documentation is KEY here. Make sure you have dated records of all interactions with HR, copies of emails, your therapist's notes, etc. When ESD inevitably schedules a fact-finding interview, be prepared to explain everything calmly and with documentation to back it up.

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Thank you for this detailed explanation! I do have emails to HR documenting the issues, and I requested to be moved to a different team about a month ago, which was denied. My therapist has been documenting my declining mental health for about 6 months now, so hopefully that helps my case. Do you know how long the fact-finding interview usually takes to get scheduled after applying?

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You might be able to qualify, but ESD is VERY strict about voluntary quits. They'll need rock-solid evidence. I'd suggest filing anyway and being super detailed about the mental health impacts and all steps you took to resolve the issues before quitting. Just be prepared for them to initially deny and then you'll need to appeal.

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One more thing to add - when you file your initial claim, make sure to use the exact phrase "quit with good cause" in your explanation. ESD specifically looks for this language. Also include that you had "no reasonable alternative but to quit" and specifically mention that you tried to resolve the issues through proper channels before leaving. Using these specific phrases can help flag your claim for proper review rather than automatic denial.

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I had to call ESD about 40 times before I got through to someone who could help with my mental health-related claim last year. Totally worth it though because they helped me understand exactly what documentation I needed and how to present my case. If you're struggling to reach them (and you probably will), I discovered a service called Claimyr that got me through to ESD in about 25 minutes instead of spending days trying. They have a video showing how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Their website is claimyr.com. Honestly, speaking directly with an ESD agent made all the difference in getting my claim approved.

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Thanks for this tip! I was wondering how I'd ever get through to actually talk to someone. I'll check out that video. Did you have to go through an appeal process or did they approve you right away after you provided the documentation?

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My initial claim was denied, but the ESD agent I talked to helped me understand exactly what to include in my appeal. I resubmitted with more detailed documentation from my doctor and a timeline showing all the steps I'd taken to try to keep my job. The appeal was approved after about 3 weeks. Definitely worth fighting for if you have legitimate reasons like mental health issues that are documented.

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THEY WILL DENY YOU!!!! Sorry but ESD doesn't care about mental health. I quit my toxic job last year with a doctor's note and everything. Denied instantly. The appeal took FOUR MONTHS and I was still denied. The system is rigged against workers, they always side with employers. Just warning you so you don't get your hopes up.

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I understand your frustration, but this isn't universally true. I've helped several clients successfully appeal similar cases. The key difference is usually in how the case is documented and presented. A simple doctor's note often isn't enough - you need comprehensive documentation showing both the impact on health AND all efforts made to preserve employment before quitting. The law does recognize mental health as valid good cause when properly documented.

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Maybe I just got unlucky with my adjudicator then. But seriously, they treated me like I was trying to scam the system even though I had legit documentation. Just trying to warn the OP that it's an uphill battle even with documentation.

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my cousin quit her job becuz of depression after her manager kept giving her impossible deadlines and she got approved for benefits. but she had like 6 months of therapy notes so thats probly why. good luck!!

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That's encouraging to hear! I have about 6 months of therapy notes too, so hopefully that will help my case. Thanks for sharing your cousin's experience.

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Employment law attorney here. This is indeed a gray area, but Washington's unemployment system does recognize mental health as a potential "good cause" for voluntary separation. Under WAC 192-150-055, a medical condition that was caused or worsened by your work environment can qualify as good cause if: 1. You can prove that the work environment was indeed causing or exacerbating your condition (medical documentation is essential here) 2. You made reasonable efforts to preserve your employment before quitting In practice, I recommend: - Submitting detailed documentation from your therapist specifically linking your condition to workplace conditions - Providing a clear timeline of all attempts to resolve the situation (complaints to HR, requests for transfers, etc.) - Being prepared for an initial denial and appeal process - Requesting a copy of your employer's response to your claim (they have a right to contest) About 60% of my clients with mental health-related voluntary separations eventually receive benefits, but often only after appeal.

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Thank you for this legal insight! This is extremely helpful. I'll make sure to get a letter from my therapist specifically linking my anxiety/depression to the workplace environment. Do you think emails to HR from 3-4 months ago would be sufficient to show I tried to resolve the issues, or do they typically want to see more recent attempts?

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More recent documentation is always better, but 3-4 month old emails can still be valuable evidence - especially if they show an ongoing pattern. If you have any communication from the last month before quitting, that would be particularly helpful. Also, if your HR department has a formal complaint process that you followed, make sure to highlight that. The goal is to demonstrate that you gave your employer reasonable opportunity to address the issues before deciding to leave.

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Thank you all for the advice! I'm going to file my claim tomorrow and make sure I include detailed documentation from my therapist and all my HR communications. I'll also try using Claimyr to actually speak with someone at ESD about my specific situation. I'll update this thread after I hear back about my claim in case it helps anyone else in a similar situation.

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Good luck! Remember to be completely honest about everything - any inconsistencies can hurt your case. And if you get initially denied, don't get discouraged. Many legitimate claims get approved during the appeal process. The adjudicator assigned to your initial claim might interpret the rules differently than an administrative law judge would during an appeal.

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Best of luck with your claim! One small tip - when you file, make sure to emphasize that quitting was your "last resort" after exhausting other options. ESD adjudicators often look for language showing you didn't quit impulsively. Also, if your therapist can write a letter stating that continuing employment would have posed a serious risk to your mental health, that carries a lot of weight. Keep us posted on how it goes!

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I'm so sorry you're going through this - workplace mental health issues are incredibly difficult to deal with. I had a similar situation about 8 months ago where my job was severely impacting my anxiety and panic attacks. One thing I learned is that ESD really wants to see that you explored ALL options before quitting. Beyond just complaining to HR, they like to see evidence that you requested specific accommodations under the ADA, asked for FMLA leave, or requested a transfer to a different department/supervisor. Even if these requests were denied, having documentation that you asked shows you were trying to preserve your employment. Also, make sure your therapist's documentation is very specific about how the workplace environment was directly causing or worsening your condition. Generic statements about having anxiety/depression aren't as strong as detailed notes connecting specific workplace incidents to your symptoms. The process is stressful, but don't give up if you get initially denied. I had to appeal twice before my claim was approved, but it was worth the fight. Your mental health is valid and important!

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Thank you so much for sharing your experience and for the encouragement! It really helps to hear from someone who went through something similar and eventually got approved. I didn't think about requesting specific ADA accommodations - I mainly just complained about the toxic behavior but didn't frame it as needing workplace accommodations for my mental health condition. That's really good advice for anyone else reading this who might be in a similar situation before they quit. I'm glad you stuck with the appeal process and got the benefits you deserved. It gives me hope that even if I get denied initially, there's still a chance on appeal.

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I'm currently in a very similar situation and this thread has been incredibly helpful. I've been dealing with severe burnout and panic attacks that my doctor says are directly caused by my hostile work environment. My manager has been creating impossible situations for me and then publicly humiliating me when I can't meet unrealistic expectations. Reading everyone's experiences, it sounds like the key is really thorough documentation and showing you tried everything possible before quitting. I'm going to start documenting every incident and formally request accommodations through HR before I make any decisions about leaving. For those who have been through this process - how specific do the therapist/doctor notes need to be? Should they mention specific workplace incidents, or is it enough for them to state that the work environment is causing the mental health issues? Also, has anyone had success getting approved without having to go through the appeal process, or does it seem like appeals are almost always necessary for mental health-related voluntary quits?

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Great questions! From what I've seen in this thread and my own research, the more specific your medical documentation, the better. Your doctor/therapist should ideally mention specific workplace stressors and how they directly impact your symptoms. For example, "Patient reports increased panic attacks following public criticism from supervisor" is much stronger than just "Patient has work-related anxiety." Regarding appeals - it seems like most people do end up needing to appeal, but @Jay Lincoln mentioned getting approved after talking directly to an ESD agent who helped them understand what documentation to include upfront. So it might be worth using that Claimyr service to speak with someone before filing to make sure you present the strongest case possible from the start. The fact that you re'documenting everything now and planning to request formal accommodations first is really smart - that s'exactly the kind of evidence ESD looks for to show you exhausted all options before quitting. Make sure to keep copies of everything and get any verbal conversations confirmed in writing via email follow-ups.

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