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Can I qualify for ESD benefits if I quit due to hostile work environment?

I'm in a really tough spot at my job and wondering about my unemployment options. I've been with this company for about 3 years, but the last 6 months have been unbearable. One of my coworkers has started acting like they're my manager (calling themselves the "front manager") even though we have an actual Office Manager. This person constantly undermines me, criticizes my work in front of others, and seems to be turning other coworkers against me. I've tried addressing this with our actual hiring manager twice now, but they basically brushed off my concerns and didn't take any action. The situation is getting worse - I'm having anxiety attacks before work and can't focus on my tasks because I'm constantly walking on eggshells. If I end up quitting because of this hostile environment, would I be eligible for unemployment benefits? Or would I only qualify if I get fired? I'm trying to hang in there, but my mental health is really suffering. Any advice from people who've been through something similar with ESD claims?

Max Reyes

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This is definitely a complicated situation when it comes to unemployment eligibility. In Washington, you generally need to be unemployed "through no fault of your own" to qualify for benefits. If you quit voluntarily, ESD typically considers this your fault UNLESS you can prove you had "good cause" to leave. A hostile work environment could potentially qualify as "good cause," but you'd need to document everything thoroughly. Before quitting, make sure you've taken these steps: 1. Document all incidents with dates, times, and what happened 2. File formal complaints with HR (if you have one) or management in writing 3. Give your employer reasonable time to fix the situation If you quit without taking these steps, ESD might determine you didn't have good cause to leave. When you apply, you'll have an adjudication interview where you'll need to explain why you had no reasonable alternative but to quit.

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Felicity Bud

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Thank you so much for this information! I've been keeping notes in my phone about incidents, but I haven't put anything in writing to management yet. We don't have a formal HR department since we're a smaller company. Do emails to the hiring manager count as "in writing" for ESD purposes? And how much time is considered "reasonable" for them to address the situation after I submit a formal complaint?

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Mikayla Davison

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i quit my job last year bcuz my boss was harrassing me and ESD denied my claim at first. they said i didnt give my employer chance to fix the problem. had to APPEAL and it took forevvvver but i eventually got approved. make sure u have proof of everything!!!

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Felicity Bud

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That's good to know about the appeal process. How long did it take for your appeal to go through? And what kind of proof did you end up providing that helped you win?

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Adrian Connor

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I can tell you from experience that documenting EVERYTHING is crucial if you're going to quit and apply for benefits. ESD is extremely strict about voluntary quits. You need to show that you tried everything possible to resolve the situation before leaving. Make sure you send emails (not just verbal conversations) to your manager about the problems. Be specific about the behaviors that are creating a hostile environment. Keep copies of all communications. If they don't resolve it within 2-3 weeks after a formal complaint, you'll have a stronger case. One thing to consider: is there another position within the company you could transfer to? ESD will ask if you explored all alternatives before quitting.

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Aisha Jackson

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This happened to my sister and she tried to get transfered but they wouldn't let her so she quit. ESD denied her because they said she should of gone to HR first even tho she talked to her manager alot. The system is rigged against workers TBH.

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The real problem here is getting through to ESD if you do end up quitting and filing. I waited 8 WEEKS in adjudication with a somewhat similar situation (boss was verbally abusive). Couldn't get anyone on the phone despite calling literally 30+ times. Finally I found this service called Claimyr (claimyr.com) that got me through to an actual ESD agent within about an hour. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent was actually really helpful and explained exactly what documentation I needed for my situation. Saved me weeks of stress! Just be prepared that voluntary quit cases almost always trigger adjudication.

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Lilly Curtis

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I second this. ESD is impossible to reach normally, especially for complex cases like quitting due to hostile work environment. Their automated system just loops you in circles. Getting an actual person on the phone makes all the difference with these tricky eligibility questions.

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Leo Simmons

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have u looked into FMLA leave first? might be better than quitting. u could get doctor to say the work stress is causing anxiety/depression and take some paid time off while u look for another job. that way u dont have to deal with ESD at all!

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Felicity Bud

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That's actually a really interesting idea I hadn't considered. I do have a therapist who could potentially document the anxiety this is causing. I'll look into whether our company offers FMLA - I think we might be too small, but it's worth checking. Thanks for the suggestion!

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Max Reyes

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One more important thing: if you do end up applying for benefits after quitting, be very careful with how you describe your reason for leaving in the ESD application. You'll want to emphasize: 1. The specific working conditions that were intolerable (with dates and examples) 2. All the steps you took to resolve the issue before quitting 3. Why continuing to work there would cause harm to your health/safety Avoid emotional language or general complaints about the workplace. Stick to facts and timeline. And make sure you continue looking for work and documenting your job search activities (minimum 3 per week) during the adjudication process.

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Felicity Bud

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This is really helpful advice. I've been very emotional about this situation, so I'll need to work on presenting it factually if I end up filing. If I apply for other jobs during this time but get offered a position that's a significant pay cut from my current job, would that affect my benefits if I turn it down?

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Aisha Jackson

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why not just do a really BAD job until they fire you lol??? then u get unemployment for sure! worked for my cousin

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Adrian Connor

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This is extremely bad advice. If you're fired for misconduct (which includes deliberately performing poorly), you'll be disqualified from receiving benefits. ESD investigates the circumstances of job separations, and employers have a financial incentive to fight claims by providing evidence of misconduct or voluntary quits without good cause.

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Lilly Curtis

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I went through something similar in 2023 and ended up quitting. My eligibility was in adjudication for 5 weeks because my employer contested it, claiming I quit without good cause. What finally helped me get approved was that I had emails showing I reported the hostile behavior to management multiple times, plus testimony from a coworker who witnessed the treatment. ESD ultimately determined I had good cause to quit, but it was a stressful waiting period. Make sure you have at least some written evidence of trying to resolve the situation before you leave. In retrospect, I wish I'd been even more thorough with documentation.

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Leo Simmons

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did u get backpay for the 5 weeks u waited? im still waiting on mine from last month...

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Also, be prepared that if you do qualify, the maximum weekly benefit amount in 2025 is $1075. Your actual amount will depend on your earnings during your base year. The formula is basically 3.85% of your average quarterly wages in your highest-paid quarters. So do the math before you make any decisions to see if you can actually survive on UI benefits while job hunting.

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Felicity Bud

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Thanks for the benefit amount info. I make about $4,800 per month right now, so I'd definitely be taking a cut, but it might be worth it for my mental health if I absolutely have to leave. I'm hoping I can find another job quickly if it comes to that.

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