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Can I qualify for EDD if I quit due to hostile work environment and verbal abuse?

My workplace has become unbearable over the last few months. My manager frequently erupts into screaming fits, threatening to fire everyone on the spot during team meetings. I've personally been yelled at and cursed out in front of coworkers, which has triggered severe anxiety. I'm literally having panic attacks before shifts now. To make things worse, HR seems to be working with management to manipulate our hours and pay - I've noticed unexplained deductions and schedule changes that weren't approved. I'm at my breaking point but can't afford to just quit without some financial safety net. Does anyone know if EDD considers this type of hostile work environment as good cause for leaving a job? Would I be eligible for unemployment benefits if I document these incidents before quitting? I've been at this company for 3 years with no prior issues until this new manager started.

Amara Eze

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You might qualify for unemployment if you can prove you had "good cause" to quit. Hostile work environment can count, but you need to document EVERYTHING and you should try to resolve the issue internally first. Otherwise, EDD might determine you quit voluntarily without good cause. Here's what I'd recommend: 1. Document every incident with dates, times, witnesses 2. File formal complaints with HR (in writing, keep copies) 3. If you have medical evidence of anxiety/stress caused by work, get documentation from your doctor 4. Try to address the issues through proper channels before quitting When you apply for benefits, be very specific about why you had no choice but to leave. EDD will likely interview both you and your employer before making a decision.

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Liam McGuire

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Thank you for the detailed advice. I've started keeping a journal of incidents but haven't formally complained to HR yet because they seem to be part of the problem. I'll definitely get something in writing though. Do you know if text messages or emails about these incidents would count as documentation? And should I mention the pay manipulation separately or is that part of the same hostile environment claim?

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yea u can get ui if u quit cuz of that but its HARD. they denied me first time even tho my boss was literally threatening me. had to appeal and wait like 2 months b4 getting paid. start looking for new job now tbh

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NeonNomad

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same here! got denied initially even with documentation. the whole "good cause" thing is super subjective depending on which edd person reviews your case

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I successfully got unemployment after quitting a toxic workplace, but it wasn't easy. The key is demonstrating that you tried to resolve the issues before quitting. In California, you need to show you've exhausted all reasonable alternatives to preserve your employment before quitting. Here's what worked for me: 1. I emailed HR and my manager's supervisor about the hostile environment (BCC'd to my personal email) 2. I requested a department transfer in writing 3. I sought medical treatment for work-related anxiety and got it documented 4. I gave my employer a final written notice stating that if the conditions didn't improve, I would have no choice but to resign When I finally quit, I had a paper trail showing I'd made every effort to save my job. During my EDD phone interview, I had specific dates and incidents ready to discuss. I was approved after the initial interview without needing to appeal. Make sure you use terms like "hostile work environment," "verbal abuse," and "workplace harassment" in your documentation and EDD application.

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this is actually rlly helpful, but what if OP doesnt have access to the manager's boss? some companies make it impossible to go up the chain

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Good point. If you can't go up the chain, document that too. "I attempted to address this with higher management but was unable to because [reason]." The key is showing you tried everything reasonable within your power. If the company structure prevents proper escalation, that actually strengthens your case with EDD.

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I had an identical situation in 2024 - manager screaming, HR colluding with them, even the pay manipulation! I quit after documenting everything for 2 months. The EDD process was frustrating because I couldn't get through on the phone for WEEKS to explain my situation after applying. I eventually used Claimyr (claimyr.com) to get through to an actual EDD representative. They've got this service that helps you bypass the phone queue. You can see how it works in their demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once I finally spoke to someone, I was able to explain the hostile work environment in detail. After my eligibility interview (which they scheduled 3 weeks later), I was approved. The key was having specific examples with dates and showing how it affected my health. The agent told me that medical documentation of workplace stress/anxiety made a big difference in their decision.

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Liam McGuire

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Thanks for sharing your experience, it's so similar to mine it's scary. Did you quit first and then apply for benefits, or did you apply while still employed? I'm worried about the gap between quitting and potentially getting approved.

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I quit first, then applied immediately. There was about a 5-week gap before I got my first payment (1 week waiting period + 4 weeks processing/interview). Make sure you have some savings to cover that gap. Also, you MUST continue certifying every two weeks even while waiting for a decision on your eligibility!

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Dmitry Volkov

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EDD IS A JOKE!!! I had WORSE than what you described - physical intimidation too - and they STILL denied me saying I "voluntarily quit without good cause." The system is RIGGED against workers!!!! Had all the documentation and everything. Appealed and waited FOUR MONTHS for a hearing date while broke! The ALJ finally reversed it but the damage was done by then. Had to move back with parents at 42 years old because of EDD's BS. GOOD LUCK getting any help from these people. They automatically side with employers no matter what abuse you suffered.

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NeonNomad

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omg that's terrible! did you have a lawyer for your appeal hearing? i'm wondering if that makes a difference

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Dmitry Volkov

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No lawyer - couldn't afford one! Just presented my evidence and told my story. The ALJ was actually fair, unlike the initial EDD reviewer who clearly didn't even read my documentation. System is designed to deny first, ask questions later.

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One important thing no one's mentioned: if your employer is manipulating your pay, that could be wage theft, which is DEFINITELY good cause to quit. Keep copies of your scheduled hours vs. what you're paid for. California takes wage theft very seriously. When you have your eligibility interview, bring up both issues separately: 1. Hostile work environment (verbal abuse, threatening behavior) 2. Wage and hour violations Either one can potentially qualify as good cause, but together they make a stronger case. During your phone interview, speak clearly and stick to facts rather than emotions. Mention specific incidents with dates. Also, consider filing a wage claim with the Labor Commissioner's Office if they're shorting your pay. That documentation can help your EDD case too.

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Liam McGuire

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That's a great point. I have screenshots of my approved schedule and then the altered one that cut my hours. I also have paycheck stubs where the hours don't match what I actually worked. I'll definitely file a wage claim as well.

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wait cant u just say ur hours were cut? thats way easier to get approved for. if ur schedule keeps changing and ur getting less hours that might be partial unemployment

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Amara Eze

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This is actually a good point. If your hours have been reduced by at least 20%, you might qualify for partial unemployment benefits while still working. This could be an alternative to quitting entirely, and it's generally easier to get approved for partial benefits due to reduced hours than benefits after quitting. Worth looking into as a temporary solution.

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Liam McGuire

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Thank you everyone for the incredibly helpful advice! I'm going to: 1. Document everything with specific dates/times/witnesses 2. File formal complaints with HR and request a department transfer in writing 3. See my doctor about the anxiety I'm experiencing 4. Look into both the wage claim and partial unemployment options I'll update this thread once I take these steps. Really appreciate all of your insights and personal experiences - makes me feel less alone in this situation.

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anyone else notice edd phone lines r IMPOSSIBLE lately?? i tried for 3 weeks everyday, always gets the "too many callers" message and hangs up on me

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Try early morning calling - right when they open at 8am. That's how I used to get through before I discovered Claimyr. Monday and Tuesday are usually the worst days to call.

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tried that already!! called at exactly 8:00am for 2 weeks straight. same message everytime. system is broken

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