How to win unemployment appeal for quitting - Washington ESD denied my claim
Washington ESD denied my unemployment claim because they said I quit voluntarily, but I had good cause. My supervisor was creating a hostile work environment and I documented everything. I tried to resolve it through HR but nothing changed. Now I need to file an appeal but I'm not sure what evidence will actually help me win. Has anyone successfully appealed a quit disqualification? What documents did you submit and how did you present your case?
53 comments


Roger Romero
You can definitely win this if you have proper documentation. Washington ESD recognizes several good cause reasons for quitting including hostile work environment. You'll need your HR complaint records, any written warnings or incidents, emails showing the hostile behavior, and witness statements if possible. The key is proving you made reasonable efforts to resolve the situation first.
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Danielle Mays
•I have screenshots of inappropriate messages and my HR complaint form. Should I also get statements from coworkers who witnessed the behavior?
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Roger Romero
•Absolutely yes on the coworker statements. Make sure they're specific about dates and incidents. Also include any medical documentation if the stress affected your health.
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Anna Kerber
I won my appeal last year for quitting due to unsafe working conditions. The hearing officer really focused on whether I tried to fix the problem before quitting. Document everything - your attempts to resolve it, their responses or lack thereof, and how it got worse over time.
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Danielle Mays
•How long did your appeal process take? I'm worried about how I'll pay bills while waiting.
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Anna Kerber
•Mine took about 6 weeks from filing to the hearing decision. You can still file weekly claims during the appeal even though you're not getting paid yet.
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Niko Ramsey
•Wait, you can file weekly claims during appeal? I thought you had to wait until it was approved.
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Anna Kerber
•You should keep filing weekly claims to preserve your eligibility dates. If you win the appeal, you'll get backpay for those weeks.
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Seraphina Delan
The phone system at Washington ESD is impossible right now. I've been trying to get through for weeks to ask questions about my appeal paperwork. Someone mentioned there's a service called Claimyr that helps you actually reach an agent - anyone tried it? They have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works.
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Jabari-Jo
•I used Claimyr last month when I couldn't get through about my adjudication issue. It actually worked - got connected to an agent in about 20 minutes instead of calling for days. Check out claimyr.com.
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Danielle Mays
•That sounds too good to be true. How much does it cost?
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Jabari-Jo
•It's worth it when you need to talk to someone urgently about your claim. Way better than wasting hours calling and getting nowhere.
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Kristin Frank
ugh the appeal process is so stressful!! I'm going through the same thing but for being fired. Do you have to appear in person for the hearing or can you do it by phone?
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Roger Romero
•Most hearings are by phone now. You'll get a notice with the call-in information about a week before your scheduled hearing date.
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Kristin Frank
•ok good because I don't have reliable transportation to get to an office
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Micah Trail
Make sure you understand the difference between 'good cause' and just being unhappy at work. Washington ESD has specific criteria for what counts as good cause for quitting. Hostile work environment usually qualifies but you need solid proof it was severe and you couldn't reasonably continue working there.
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Danielle Mays
•What exactly counts as 'severe' in their definition? The behavior was making me physically sick from stress.
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Micah Trail
•Physical symptoms from workplace stress can support your case. Get medical records if you saw a doctor about stress-related issues. The hearing officer will look at whether a reasonable person in your situation would have quit.
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Nia Watson
•This is why I hate the unemployment system. They make you prove you're worthy of benefits you already paid into through taxes.
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Alberto Souchard
I lost my first appeal because I didn't organize my evidence properly. Make sure everything is in chronological order and clearly labeled. Write a brief summary of your case highlighting the key points before the hearing.
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Danielle Mays
•Did you file a second appeal after losing the first one?
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Alberto Souchard
•You can appeal to the Board of Appeals if you lose at the lower level, but it's harder to win there. They mainly look for legal errors in the first hearing.
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Katherine Shultz
The whole system is designed to deny claims. I quit my job due to harassment and they still said I didn't have good cause. Spent months fighting it while bills piled up. These hearing officers don't care about working people.
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Roger Romero
•I understand your frustration, but many people do win appeals with proper documentation. The key is meeting their legal standards for good cause, not just showing you had problems at work.
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Katherine Shultz
•Easy to say when you're not the one going through it. The stress of the appeal process is almost worse than the original job situation.
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Marcus Marsh
Here's a tip - request all your personnel records from your former employer before the hearing. Sometimes they'll include notes or emails that support your case that you didn't know existed.
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Danielle Mays
•How do I request those records? Do I just call HR?
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Marcus Marsh
•You can request them in writing. Most states require employers to provide personnel files to former employees within a certain timeframe.
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Hailey O'Leary
Anyone know if you can have a lawyer represent you at the unemployment hearing? Mine is getting complicated with multiple witnesses.
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Micah Trail
•You can have legal representation but most people represent themselves. The hearing process is designed to be accessible without a lawyer.
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Hailey O'Leary
•Yeah but my former employer is bringing their attorney so I feel like I'm at a disadvantage
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Cedric Chung
•If they're bringing a lawyer, you should definitely consider it. Legal aid organizations sometimes help with unemployment appeals if you can't afford a private attorney.
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Talia Klein
I'm going through something similar - tried calling Washington ESD for weeks to ask about appeal deadlines. Finally used that Claimyr service someone mentioned and actually got through to an agent who explained everything. Really helped me understand the process.
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Danielle Mays
•Was the agent helpful with appeal questions or did they just transfer you around?
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Talia Klein
•The agent was really knowledgeable about appeals. Explained the timeline and what documents I needed to submit. Saved me a lot of confusion.
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Maxwell St. Laurent
Don't forget to keep filing your weekly claims during the appeal! I made that mistake and it complicated my case when I eventually won.
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PaulineW
•Wait, I thought you couldn't file weekly claims if your initial claim was denied?
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Maxwell St. Laurent
•You can and should file them to preserve your claim weeks. You just won't get paid until the appeal is resolved in your favor.
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Annabel Kimball
The hearing officer will ask about your job search efforts too, even for quit cases. Make sure you're keeping a job search log in case they bring it up.
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Danielle Mays
•Really? I thought job search requirements only applied after you're approved for benefits.
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Annabel Kimball
•It varies by case but better to be prepared. Shows you're serious about finding work and not just trying to get benefits.
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Chris Elmeda
Practice explaining your case out loud before the hearing. I was so nervous during mine that I forgot to mention key details that could have helped.
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Danielle Mays
•Good advice. How long do these hearings usually last?
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Chris Elmeda
•Mine was about 45 minutes. They'll ask you to explain why you quit, then your employer gets to respond, then there might be follow-up questions.
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Jean Claude
Check if your state has any pro bono legal clinics that help with unemployment appeals. I found one that helped me prepare my case and I ended up winning.
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Danielle Mays
•That's a great idea. Did they help you during the hearing too or just with preparation?
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Jean Claude
•Just preparation, but it made a huge difference. They helped me organize my evidence and practice answering likely questions.
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Charity Cohan
The most important thing is showing you tried to resolve the situation before quitting. Document every conversation with supervisors, HR, etc. The hearing officer needs to see you made reasonable efforts.
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Danielle Mays
•I have emails showing I reported the issues multiple times with no response. Should I print all of them or just the key ones?
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Charity Cohan
•Print the key ones that clearly show the pattern of problems and your attempts to resolve them. You can reference others if needed during the hearing.
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Josef Tearle
Remember that the burden of proof is on you to show good cause for quitting. Be prepared to explain not just what happened, but why a reasonable person in your situation would have quit.
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Danielle Mays
•That's helpful framing. I'll focus on showing how the situation was genuinely impossible to continue working in.
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Josef Tearle
•Exactly. Connect your specific evidence to the legal standard for good cause. Show it wasn't just a personality conflict but a legitimate workplace issue.
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