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Just wanted to add my experience after trying the strategies mentioned here. I followed the 7:55am calling approach for three days straight and finally got through on day 3! Called at exactly 7:54am, got into the queue by 8:02am, and was connected to an agent after a 1 hour 37 minute hold. The agent was actually really helpful and resolved my pending payment issue in about 15 minutes. For anyone still debating between manual calling vs Claimyr - the early morning strategy can work, but you need patience and persistence. The key things that helped me: fully charged phone, headphones for the long hold, all documents organized beforehand, and calling from a quiet location. If you're not a morning person or can't dedicate multiple days to this, the paid services definitely make sense based on what everyone's sharing here. Thanks to this community for the real advice that actually works!
This is exactly the kind of success story I needed to hear! I've been feeling pretty defeated after weeks of failed attempts, but knowing that the 7:55am strategy actually worked for someone gives me renewed motivation to try it properly. Your timeline is really helpful - three days of consistent early morning calling seems totally doable compared to the months some people have been struggling. I love that you included all the practical details like using headphones and having documents ready, because those are the kinds of real-world tips that make the difference between success and frustration. The fact that your actual issue was resolved in just 15 minutes once connected really drives home how the broken phone system is the main barrier, not the agents' ability to help. I'm going to start tomorrow morning at 7:54am with your exact approach. If it doesn't work after a week, at least I'll know I gave it a proper shot before considering Claimyr. Thanks for sharing the hope that manual calling can still work with the right strategy and persistence!
Your success story is so motivating! I've been stuck in the endless calling cycle for over a month and was starting to lose hope that the manual approach could actually work anymore. The fact that you got through in just three days using the 7:55am strategy proves it's still possible with the right timing and persistence. I really appreciate you sharing the specific details - the headphones tip is brilliant since I never considered how uncomfortable a 1.5+ hour hold would be otherwise. Having all documents organized beforehand makes perfect sense too, especially since you only had 15 minutes with the agent to resolve everything. I'm definitely going to try your exact approach starting tomorrow. It's encouraging to know that once you actually reach an agent, they can often resolve issues quickly - it really is just about beating that broken phone system. If the early morning strategy doesn't work for me after a solid week of attempts, at least I'll feel good about trying the free method properly before investing in Claimyr. Thanks for giving those of us still fighting the manual battle some real hope!
As someone who just joined this community after weeks of EDD phone struggles, this thread is incredibly eye-opening! I had no clue that 800-300-5616 and 833-978-7653 were the same line - I've been alternating between them thinking I was being smart about it. The lunch break window from 12-1:30pm explains why my afternoon calls never seemed to work. I'm definitely going to try the 7:55am strategy that @Anita George used successfully, but honestly after seeing so many positive experiences with Claimyr throughout this thread, I'm not ruling that out either. My claim has been pending for 6 weeks now and I've probably made over 100 failed attempts. Sometimes you have to admit when a system is too broken to handle manually. This community has provided more useful information in one thread than months of searching official EDD resources. Thanks everyone for sharing your real experiences and actual working strategies instead of just the generic advice you find everywhere else!
Welcome to the community! You've definitely found the right place for real EDD phone advice. I was in the exact same situation a few weeks ago - alternating between those numbers thinking it made a difference, calling during that lunch dead zone, and getting increasingly frustrated with each failed attempt. This thread really is a goldmine of actual working strategies versus the useless generic advice on official sites. Since you're already at 100+ failed attempts over 6 weeks, I'd honestly suggest giving the 7:55am strategy a solid week of attempts (like Anita's approach), but don't feel guilty about considering Claimyr if that doesn't work. At some point the math just doesn't add up - your time and mental health are worth more than the fee, especially when you've got 6 weeks of pending benefits on the line. The fact that so many people here have had 18-22 minute connection times with Claimyr versus weeks/months of failed manual calling really says it all about how broken the system has become. Good luck with whatever approach you choose!
Welcome to the EDD phone number support group! Your experience mirrors what so many of us have gone through - those wasted weeks of random calling really add up. Six weeks pending with 100+ failed attempts is exactly the breaking point where paid services start making financial sense. I did the math on my situation and realized I was losing more in delayed benefits than Claimyr costs. The early morning strategy is definitely worth trying first since it's free and has worked for several people here, but don't torture yourself with it for too long if it's not working. One thing I learned from this thread is that there's no shame in paying for a solution when the "free" system is designed to wear you down. Your mental health and time have value too! Whatever you decide, make sure to have all your documents ready and use headphones if you get through to that hold queue.
Don't worry, this happens more than you'd think! When this happened to me, I called the EDD phone number (1-800-300-5616) and pressed 1-2-1 to get through to someone. Make sure to mention that you were available during your scheduled time window and never received the call. They should be able to reschedule without penalizing your benefits. Also, keep detailed notes of when you call, who you speak with, and any reference numbers they give you. The key is being persistent but polite - they deal with this situation regularly and know it's not always the claimant's fault. Good luck!
Thanks for sharing that phone number and the button sequence! That's super helpful. I've been dreading trying to navigate their phone system, but having the exact steps makes it feel less overwhelming. Really appreciate the tip about keeping detailed notes too - I'll make sure to document everything just in case.
This exact thing happened to my friend last week! EDD never called during her scheduled window either. She ended up calling the main number and explaining the situation - turns out there was a system glitch on their end that day. They rescheduled her for the following week with no issues or penalties to her benefits. The rep even apologized and noted in her file that the missed call wasn't her fault. So definitely don't stress too much about this affecting your benefits - it's more common than you'd think and they're usually pretty understanding when it's on their end. Just make sure to call them ASAP to get it sorted out!
I went through this exact situation about 6 months ago and wanted to share what worked for me. I was taking evening classes at community college while collecting UI benefits and was terrified about the school question. Here's what I did: I marked "Yes" for attending school and immediately used the notes section to explain that all my classes were after 5 PM or online, and that I remained fully available for daytime employment. I also mentioned that I was actively job searching and would prioritize employment over education. My payments did NOT get put on hold, which I think was because I was proactive about explaining my situation upfront. I never got called for an eligibility interview - my certifications just continued processing normally. The key things that probably helped: - Clear evening-only class schedule - Documented job search activities (I kept a detailed spreadsheet) - Upfront communication about my availability in the notes For what it's worth, I did eventually find a job about 4 months later and had no issues transitioning off UI. The whole experience taught me that EDD actually can work smoothly when you're transparent and your situation is straightforward. Hope this helps ease some anxiety! Being honest is definitely the right approach, and having evening/online classes really seems to make the process smoother.
This is exactly what I needed to hear! Your experience of NOT getting put on hold gives me so much hope. I think being proactive in that notes section really does make a difference - it shows EDD that you understand the rules and are being transparent about your situation rather than trying to hide anything. Your point about having a clear evening-only schedule probably being key makes total sense. It sounds like when there's no ambiguity about your availability for daytime work, EDD doesn't feel the need to dig deeper with interviews and holds. I'm definitely going to follow your approach - mark "Yes," explain everything clearly in the notes, and keep my job search documentation organized. The fact that you transitioned to employment successfully while managing both school and UI also gives me confidence that this is totally doable. Thanks for sharing such a positive outcome! It's refreshing to hear a story where the system actually worked the way it should.
I'm currently in this exact situation and this thread has been a lifesaver! Just wanted to add my perspective as someone who's about to certify for the first time since starting classes. I'm a veteran using GI Bill benefits at community college (all evening classes) while on UI after being laid off in February. The school certification question has been keeping me up at night, but reading everyone's experiences here has really helped me understand what to expect. Based on all the advice shared, here's my game plan: - Mark "Yes" for school attendance (being honest is clearly the only way) - Use the notes section to explain my evening-only schedule and full daytime availability - Have my job search spreadsheet ready in case they call for an interview - Be prepared to potentially go on pending status but know it's temporary if I'm eligible What really stands out from all these stories is how much preparation and documentation matter. It seems like the people who had smooth experiences were the ones who had everything organized and communicated clearly upfront. Thanks to everyone who shared their experiences - especially the veterans who went through this with VA benefits. It's reassuring to know that our education benefits don't count as reportable income and that using them while on UI is totally legitimate as long as we remain available for work. I'll report back after my certification to let everyone know how it goes!
lol welcome to the club. EDD's been a nightmare since covid hit. good luck getting anyone on the phone 💀
Hey Giovanni! I went through this exact same issue a few months ago. Here's what worked for me: I couldn't remember my last check amount either, so I went to my local EDD office in person with my ID and Social Security card. They were able to verify my identity on the spot and help me reset my password without needing the check details. It took about 2 hours of waiting, but I walked out with access to my account. Way faster than trying to get through on the phone! Check if your local office has walk-in hours - some are by appointment only now.
@Keisha Williams This is incredibly helpful! I had no idea you could go in person for password resets. Do you remember which documents they actually needed beyond ID and Social Security card? And did they ask you any security questions, or was the physical ID verification enough? I m'definitely going to try this route - 2 hours of waiting beats weeks of trying to get through on the phone!
@Keisha Williams That s'amazing advice! I didn t'even think about going in person. Do you know if all EDD offices can help with password resets, or should I call ahead to make sure? I m'willing to wait 2 hours if it means I can finally get back into my account and reapply. Thanks for sharing your experience!
CosmicCruiser
Hey Lucas! I'm dealing with the exact same frustrating situation right now. Got approved 3 weeks ago and my card still hasn't arrived either. After reading through all these comments, I called Money Network at 1-866-692-9374 (thanks Harper!) and they confirmed my card was issued 2 weeks ago but is stuck somewhere in their shipping delays. The rep said they're having major issues with their mailing vendor and cards that normally take 7-10 days are now taking 3-4 weeks! I'm also stressing about rent - ended up asking family for a short-term loan until this card finally shows up. Definitely setting up direct deposit the second I can activate this thing. This whole system is ridiculous in 2025!
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Diego Vargas
•I'm in almost the exact same boat! Got approved 18 days ago and still waiting on my card. Called Money Network yesterday and they told me mine was mailed 12 days ago but is caught up in the shipping delays everyone's talking about. It's such a relief to see I'm not the only one dealing with this - I was starting to think my mail carrier lost it or something! The whole situation is so stressful when you're already dealing with being unemployed. I'm definitely going to set up direct deposit immediately once I can get into my account. Thanks for sharing the Money Network number, it actually helped me get some answers instead of just wondering what's happening.
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Ravi Choudhury
I'm in week 3 of waiting for my card too! This thread has been so helpful - I had no idea I could call Money Network directly instead of trying to get through to EDD. Just called 1-866-692-9374 and confirmed my card was issued 16 days ago but is stuck in their shipping backlog. The rep said they're seeing 3-4 week delays right now which is insane! I'm also setting up direct deposit through UI Online today so I never have to deal with this card nonsense again. It's ridiculous that in 2025 we still have to wait weeks for a physical card when direct deposit should be the default. Hope yours shows up soon Lucas - sounds like most people are getting theirs eventually, just way later than promised!
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