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I'm new here but this thread has been absolutely incredible to find! I've been struggling with this exact ID.me issue for the past two weeks - my account is showing some mysterious @outlook.com email that I've never seen before, and I can't get past the identity verification to file my unemployment claim. Reading through everyone's experiences has given me so much hope and practical advice. I had no idea there was actually a working phone number for ID.me! I've been going in circles with their chat bot and online support forms getting nowhere. I'm definitely going to try the 8 AM calling strategy that so many people have had success with. Already setting my alarm and gathering all my documents (driver's license, SSN card, recent bank statement, birth certificate). I'm also writing down those key phrases like "search for duplicate accounts under this SSN" and "identity resolution team" that multiple people mentioned. What's really eye-opening is learning how these mystery accounts can come from tax preparation services, previous employers, or other government agencies creating ID.me accounts without us knowing. I used TurboTax a few years ago and now I'm wondering if that's where this phantom account came from! Thank you everyone for sharing such detailed experiences and advice. This community support is honestly keeping me sane through this frustrating process. Really hoping to join the success stories soon! 🤞 @Zainab Ibrahim please keep us posted on how your nephew's call goes tomorrow - we're all rooting for you both!
@Jean Claude Welcome to this amazing support thread! I m'also pretty new here but have been following all the incredible advice everyone s'been sharing. It s'so frustrating that we re'all dealing with this same ID.me nightmare, but at least we ve'found each other to figure out solutions together! Your TurboTax theory could totally be right - @QuantumQuasar mentioned that their mystery account came from FreeTaxUSA creating an ID.me account back in 2022 without them knowing. It seems like these tax services are quietly integrating with ID.me and creating accounts using our info without making it clear to users. I m'also planning to call at 8 AM sharp tomorrow based on all the success stories here. The consistency of that timing advice across so many different people really seems to be the magic formula. I love that you re'preparing everything tonight - seems like having all documents ready is what separates the quick fixes from the endless runarounds. This thread has honestly become like a lifeline for all of us stuck in this bureaucratic mess. Fingers crossed we all get good news from our calls tomorrow! Let s'definitely keep each other updated on how it goes. @Zainab Ibrahim we re all'eagerly waiting to hear how your nephew s call'goes - sending good vibes for a quick resolution! 🙏
I'm new to this community but found this thread while desperately searching for help with my own ID.me nightmare! My unemployment claim has been stuck for 8 days because ID.me is showing some random @yahoo.com email I've never created or used. Reading through everyone's experiences here has been such a relief - I genuinely thought I was the only one dealing with this! The consistent advice about calling 866-775-4363 at exactly 8:00 AM EST seems to be the golden solution that actually works. I'm particularly grateful for the detailed breakdowns from @QuantumQuasar, @Oliver Weber, and others about what to expect during the call. The fact that these mystery accounts can come from tax preparation services, previous employers, or other government agencies without our knowledge is both infuriating and enlightening. Now I'm wondering if my phantom account traces back to when I used H&R Block a couple years ago. Already have my alarm set for tomorrow morning and all my documents organized (driver's license, SSN card, utility bill, birth certificate). I'm also noting down those key phrases about "duplicate accounts under SSN" and "identity resolution team" that multiple people have mentioned as helpful. This thread has transformed what felt like an impossible bureaucratic nightmare into something that actually seems solvable with the right approach. Thank you everyone for sharing such detailed experiences and creating this supportive community! @Zainab Ibrahim really hoping your nephew's call goes smoothly tomorrow - please keep us posted! We're all in this together! 💪
@Kelsey Hawkins Welcome to this incredible support thread! I m'also new here but have been following all the amazing advice and success stories everyone s'been sharing. It s'both frustrating and reassuring to see how many of us are dealing with this exact same ID.me mystery email issue. Your H&R Block theory could definitely be on the right track! After reading about @QuantumQuasar s'FreeTaxUSA connection and others mentioning various tax services, it seems like these companies have been quietly creating ID.me accounts for years without making it clear to customers. It s'honestly shocking how widespread this stealth account creation has become. I m'also setting my alarm for the 8 AM call tomorrow - the consistency of that timing advice across so many success stories really seems to be the key to getting through quickly. I love how you re'organizing all your documents tonight. Based on everyone s'experiences, being prepared with everything seems to make the difference between a 20-minute fix and hours of frustration. This thread has honestly been a lifesaver for understanding that this is a known, fixable issue rather than some impossible bureaucratic dead end. The community support here is incredible and makes this whole nightmare feel so much more manageable. Looking forward to hopefully sharing some good news tomorrow! Let s'all keep each other posted on how our calls go. @Zainab Ibrahim we re all'rooting for your nephew s success'tomorrow too! 🤞
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
From what I've heard from others who've been through the process, they typically ask about why you didn't file your earlier, what prevented you from filing on time, and details about your employment situation during the period you're trying to backdate. They want to understand if there was good cause for the delay. Make sure you have documentation ready to support your reasons - like medical records if you were sick, or any other evidence that shows why you couldn't file earlier. The 6-8 week timeframe sounds about right unfortunately. Stay persistent and keep following up! Good luck with your interview!
Thank you so much for this helpful breakdown! I'm in a similar situation and was wondering - do you know if they're strict about what counts as "good cause"? I delayed filing because I was honestly confused about whether I qualified since my hours were just reduced at first before I got laid off completely. Would that be considered a valid reason? Also, did the people you know who went through this process end up getting approved? I'm trying to stay optimistic but the whole process feels so overwhelming.
Congratulations on getting through your hearing! It really sounds like you were well-prepared and handled it professionally. The fact that your employer couldn't provide documentation when the judge asked for it is definitely a positive sign for your case. I went through a similar appeal last year (also retail management with hour cuts) and won my case. A few things to keep in mind while you wait: 1. The 7-10 day timeframe is pretty accurate in my experience - I got my decision letter exactly 8 days after my hearing. 2. If you win, don't be surprised if there's a delay in actually receiving your backpay. I had to call EDD twice to get them to process it, but once they did, I received 4 months of back benefits within a week. 3. Keep checking your EDD account online - sometimes the status updates there before you receive the physical letter. Your preparation with the paystubs and text messages was exactly the right approach. Judges appreciate concrete evidence and specific financial details. Really hoping you get that favorable decision! Please update us when you hear - success stories help others going through the same process.
Thank you for the encouraging words and practical tips! It's so reassuring to hear from someone who went through a similar situation with retail management hour cuts. I'll definitely keep checking my EDD account online for status updates - that's a great tip I hadn't thought of. The advice about potentially needing to call EDD twice to process backpay is really helpful too, since I've heard others mention similar delays. I'm trying to stay optimistic but realistic about the timeline. Will absolutely update everyone here when I get the decision - this community has been such a lifesaver throughout this whole stressful process!
I went through a similar phone appeal hearing last year after my employer claimed I quit voluntarily when they essentially forced me out by cutting my hours drastically. Here are some additional tips that really helped me: **Before the hearing:** - Test your phone connection beforehand! I used a landline instead of my cell to avoid any dropped calls or poor audio quality - Have a notepad ready to jot down notes during the hearing - you might want to reference something your employer says when it's your turn to respond - Prepare a simple timeline of events with dates - when your hours were cut, when you asked for more hours, when you finally had to leave **During the hearing:** - The judge will likely ask your employer to present their case first, then you'll get to respond. Take notes on any inaccuracies in their version - If your employer makes claims without evidence (like yours did with "attendance issues"), the judge will notice. Don't get defensive - just calmly state the facts - Be specific about your financial situation. I calculated exactly how much my monthly income dropped and explained which bills I couldn't cover anymore **After the hearing:** - Don't stress too much about the wait time. I know it's nerve-wracking, but if you presented your case well with documentation like you did, you should be in good shape Your preparation sounds excellent, and the fact that your employer couldn't back up their claims with documentation is definitely a good sign. Wishing you the best outcome!
This is such great additional advice! The tip about using a landline instead of cell phone is brilliant - I hadn't even thought about connection quality but that could definitely make a difference during such an important call. I'm definitely going to prepare that timeline with specific dates like you suggested. It's reassuring to hear from someone who went through the exact same situation with hour cuts and forced resignation. The part about taking notes during the employer's presentation is really smart too - I want to be ready to address any inaccuracies they might present. Thank you for sharing your experience and tips!
I'm dealing with this exact situation right now too! My partner's construction job cut his hours to zero for the past three weeks due to delayed permits, and I was so confused about whether to include his previous landscaping job from last summer. After reading all these responses, I'm definitely going to include ALL employment from the past 18 months like everyone is saying. One thing I learned from calling EDD (after being on hold for 2 hours!) is that they actually prefer when you include more employment history rather than less, because it gives them a complete picture for calculating benefits. The rep told me that missing employer information is one of the top reasons claims get delayed for additional review. Also, make sure your husband's employer sends the correct separation reason to EDD - apparently "lack of work" and "temporary layoff" are treated differently in their system, so it's worth double-checking with HR or his supervisor. Thanks for posting this question - it's helping so many of us navigate the same confusing process!
Wow, 2 hours on hold but at least you got through to talk to someone! That's really valuable information about EDD preferring more employment history rather than less - I hadn't thought about it that way, but it makes total sense that missing info would cause delays. And thank you for the tip about "lack of work" vs "temporary layoff" being treated differently in their system! I'll definitely have my husband clarify with his supervisor which category they're using when they report to EDD. It's so helpful to know we're not alone in dealing with this confusing process. Construction and manufacturing seem to have similar issues with work fluctuations. Hope your partner's permit situation gets resolved soon and he can get back to regular hours!
I went through this exact same situation with my wife about 6 months ago when her retail hours got cut to basically nothing. You're absolutely doing the right thing by including ALL employers from the past 18 months - it's not optional, it's required! The way EDD explained it to us is that they look at your entire "base period" (last 4 out of 5 completed quarters) to find your highest earning quarter, then use that to calculate weekly benefits. So including his previous employer will likely help, not hurt, his benefit amount. Just make sure you have accurate wage info - we used old pay stubs and W-2s to get the exact quarterly earnings. Also, since his current employer told him to file, get that in writing if possible (text or email works). When EDD contacts employers to verify the claim, having documentation that it was employer-initiated really helps avoid any "voluntary quit" complications. The whole process took about 2-3 weeks for us from application to first payment. Hang in there - you're handling this the right way!
QuantumQueen
This thread has been such a game-changer for understanding the EDD payment process! As someone who's been lurking in this community for a while but never posted, I finally had to jump in and say thank you to everyone who shared their real experiences. I'm currently in week 3 of waiting for my claim approval, and reading through all the success stories here - especially from @Ava Garcia, @Diego Fisher, and seeing @Libby Hassan's optimistic setup - has given me so much hope. The timing breakdown everyone provided is incredibly valuable: get direct deposit set up within 24-48 hours of approval, make sure it shows "verified" status, and you have a great chance of getting that first payment deposited directly instead of waiting weeks for cards or checks. This is exactly the kind of practical, community-driven information that makes all the difference when you're stressed about paying bills. Definitely saving this thread as my action plan for when (hopefully!) my approval comes through!
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Lucas Schmidt
•Welcome to the conversation @QuantumQueen! I'm also pretty new here and this thread has been incredibly eye-opening. It's amazing how much clearer everything becomes when you hear from people who've actually been through the process recently rather than trying to piece together outdated information from various websites. The community knowledge here is honestly better than any official guide I've found. Really hoping your approval comes through soon - and when it does, you'll be perfectly prepared with all the timing strategies everyone has shared! Definitely come back and let us know how it goes, these follow-up success stories seem to really help boost confidence for others going through the same stress.
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Levi Parker
Jumping in as someone who literally just completed this process yesterday! My claim was approved Monday morning, I set up direct deposit Monday afternoon around 2 PM, and the money hit my account this morning (Thursday) - so about 3 days total. The key detail I want to add that might help others: when I first set up direct deposit, it showed "pending verification" for about 6 hours, then switched to "verified" late Monday evening. I was worried during those 6 hours that I had missed the window, but apparently the verification can take a few hours even when everything is correct. So don't panic if yours shows "pending" initially - just keep checking back! This thread gave me so much confidence going into the process, and I'm thrilled to add another success story to help the next person stressing about their first payment timing.
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