California Unemployment

Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To answer your follow-up question: Always report based on when you WORKED, not when you got PAID. So if your certification period is for May 1-14, and you worked during that time, you report those hours even if you won't get paid until May 20th. Don't wait to certify until after you get your paycheck. Certify on time and report your hours worked and what your gross earnings will be (hours × hourly rate). Being late with certification can cause payment delays or even disqualification. One more important tip: When you start your part-time job, the first week you work might be a partial week rather than a full workweek. Be extra careful reporting just the hours worked in each specific certification week. For example, if you start on a Wednesday and the certification week runs Sunday-Saturday, you'd only report 3 days of work for that first week.

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Thank you for the detailed explanation! This clarifies everything. You're right that my first week will be partial since I start on Monday but the EDD week starts on Sunday. I'll make sure to report accurately for each certification period regardless of when I actually get paid. Really appreciate everyone's help!

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I've been on partial unemployment for about 4 months now with a part-time job. Just want to add that in my experience, it takes EDD about 1-2 days longer to process my payments when I report wages compared to when I had no income. So don't panic if you see a slight delay after reporting part-time work. Also, double-check the certification questions carefully - there's a specific question asking if you refused any work, which is different from the question about whether you worked.

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Question for anyone who knows - is this the same for professional licenses like real estate? My license expired and I didn't complete the continuing ed in time. Different situation I know, but wondering if anyone has experience with that.

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That's actually a different situation. Not completing required continuing education could be considered negligence or a willful failure to maintain your license. The key distinction in OP's case is that they genuinely attempted to pass the exam but couldn't, versus choosing not to complete required education. Your situation might be viewed as misconduct unless there were extenuating circumstances that prevented you from completing the CE requirements.

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Oh crud. Thanks for clarifying. Sorry for hijacking your thread OP!

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UPDATE: Just got the determination letter - I was approved! The letter specifically mentioned that my inability to pass the credential exam despite genuine efforts doesn't constitute misconduct. Thank you everyone for your help and support through this stressful time!

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congrats!! told ya it would be fine :

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Lucky! At least someone at EDD knows how to follow their own rules for once!

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Mei Liu

wait did you get fired or laid off? those r different for EDD i think

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Yes, they are different for EDD purposes. Being laid off (reduction in workforce, position elimination, etc.) generally qualifies you for benefits without issue. Being fired can be more complicated - if it's for misconduct, benefits might be denied, but if it's for performance reasons or not being the right fit, you might still qualify. The original poster mentioned being laid off, which is why consistency in the termination paperwork is important.

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Update: I talked to my former supervisor about my concerns. She explained that the form is just standard HR documentation they need to close out my file and doesn't get sent to EDD. I reviewed it carefully and made sure nothing contradicted my layoff status. Everything matched my layoff letter, so I felt comfortable signing it. Thanks everyone for the helpful advice! My benefits are still coming through normally.

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Glad it worked out! It's always better to address these things directly rather than ignore them. Good job being proactive!

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Just wanted to say I'm in a similar situation and it's nice to not feel alone in this frustrating process. My claim is still stuck after my interview 2 weeks ago. Has anyone had success with the ID.me verification? I'm wondering if that's causing additional delays for anyone else.

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I did my ID.me verification before I filed and it seemed to work fine - at least I didn't get any errors about that part. It's so stressful not knowing what's happening with the claim!

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Just checking in - any updates on your claim status? It's been about a week since your original post, which would put you close to that 10-day timeline they mentioned.

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Thanks for checking back! I finally got through to EDD yesterday using that Claimyr service someone mentioned. The rep explained my claim had a "separation issue" flag that needed supervisor review. They cleared it while I was on the phone, and this morning my portal updated with weeks to certify! The previously disqualified weeks now show as pending payment. Such a relief!

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Trying to reach EDD right now is IMPOSSIBLE. I've been trying for TWO WEEKS to get someone on the phone about my claim that's been pending forever. Keep getting the "we're experiencing high call volume" message and then they hang up! How is anyone supposed to get help?? I finally used this service called Claimyr that got me through to a real EDD agent in about 45 minutes. You might want to check it out at claimyr.com when you need to talk to someone about your claim. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Especially since your situation is complicated with quitting and the hostile work stuff, you'll probably need to actually speak to someone at some point. Just my two cents from someone stuck in EDD hell right now.

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Mei Zhang

Thanks for the tip! I was wondering how impossible it would be to get through. Has your pending issue been resolved since you got through to someone?

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Yes! Finally got it fixed. Turned out there was a simple flag on my account they needed to remove. Would have been stuck for who knows how long if I hadn't gotten through. The whole system is so frustrating.

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I've been helping people with EDD claims for years, and I want to emphasize something important: the difference between regular wage claims and EDD qualification comes down to DOCUMENTATION. For your EDD interview, prepare a clear timeline showing: 1. When the hostile behavior began 2. Specific incidents with dates 3. All attempts to resolve the issue internally 4. How it affected your health/wellbeing (get a doctor's note if possible) 5. Why continuing to work was not feasible For the wage theft issue (30 min deductions), calculate EXACTLY how much you're owed and gather: - Pay stubs - Time records if you have them - Employee handbook sections about breaks - Any communications about the policy File the wage claim with DLSE here: https://www.dir.ca.gov/dlse/HowToFileWageClaim.htm Final tip: In your EDD interview, focus on how the environment affected your HEALTH and SAFETY, not just that it was unpleasant or unfair.

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Mei Zhang

This is incredibly helpful, thank you. Should I submit the wage theft documentation with my EDD claim as well, or keep those processes completely separate? I'm worried about making my EDD claim too complicated.

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Keep them completely separate. The EDD claim is specifically about why you had good cause to quit (hostile environment, retaliation). The wage theft is a completely different process through DLSE. Mixing them could actually confuse your EDD claim. However, you CAN mention in your EDD interview that one of the forms of retaliation/hostile environment was the illegal wage practice, and that you're pursuing that separately with DLSE. This shows you're being proactive and responsible, which looks good to EDD adjudicators.

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when i was gettin unemployment i was on ebt to. never told edd nothing abt my ebt and never had problems so ur good

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Thank you! Seems like that's what everyone is saying - they're separate programs that don't affect each other.

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To summarize what everyone has correctly said: 1. You do NOT need to report EBT/CalFresh to EDD when certifying for unemployment. 2. You DO need to report your unemployment benefits to CalFresh/EBT program. These are separate assistance programs with different reporting requirements. EBT is not considered income for unemployment purposes. The income questions on your biweekly certification are asking about actual earnings from work or other income sources that would reduce your unemployment benefits.

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Thank you for the clear summary! This has really helped put my mind at ease. I was overthinking it and worried about doing something wrong that would mess up my benefits. I'll keep certifying normally and not worry about reporting the EBT.

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anybody know if u have to do id.me verification if u applied by mail? i heard online ppl have to do it but not sure about mail applications

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Yes, ID.me verification is required for all unemployment claimants regardless of how you applied. If you applied by mail, you'll typically receive instructions for completing ID.me verification after your initial application is processed. It's a mandatory step before benefits can be paid on any claim.

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Update: It's been 14 days now, and I just checked my UI Online account again - my claim finally showed up! So everyone was right about the delay. Now I need to figure out how to certify for benefits. Thanks to everyone who helped calm me down during the waiting period!

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Great news! For certification, you'll see a button that says "Certify for Benefits" when you log in. Just follow the prompts to answer questions about your work search activities and any income for each week. Make sure to report any earnings accurately - even small amounts need to be reported for the specific week you earned them (not when you got paid). Good luck!

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I had the same thing happen last year. Wait about 3-5 days and if nothing changes try calling but be prepared to spend ALL DAY trying to reach someone. I finally got through after 43 calls! My issue was that even though the interview went well, the employee who conducted it forgot to update something in the system. Good luck!

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Noah Ali

Since everyone's sharing their timelines, mine was 2 business days from interview to payments being released. But this was after the interviewer explicitly told me at the end of our call that everything looked good and I should expect payment soon. If you're still stuck after a few days, I highly recommend using Claimyr to get through to an EDD representative. Regular calling is nearly impossible with how overloaded the phone lines are. When I used Claimyr (claimyr.com), I got connected right away rather than making 100+ calls myself. They have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

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To address your follow-up questions: 1. Appeals hearings are currently still being conducted by phone in most cases (though this could change by 2025). They're formal in process but not intimidating. 2. Medical caregiver responsibilities *can* qualify as good cause for both the late appeal and potentially for the original disqualification if you can show you were still able and available for work within reasonable limitations. 3. The key to winning is documentation - get a letter from your mother's doctor confirming the dates of care needed, any flexibility in your caregiving schedule that would have allowed you to work, and your continued job search records from that period. One last tip: when filing the appeal, include a cover letter specifically requesting backpay for those disqualified weeks. Be very specific about which weeks you're appealing.

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This is incredibly helpful. I have text messages with potential employers from that period too - would screenshots of those help show I was still job searching while caring for mom? And should I mention I was willing to take remote work during that time?

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Amina Sow

I just want to add - I've seen numerous appeals succeed in situations similar to yours. With proper documentation showing you were available for work (even with reasonable limitations), you have a good chance at overturning those disqualifications. To maximize your chances: 1. Yes, absolutely include those text message screenshots with employers 2. Definitely emphasize your willingness to accept remote work during that period 3. Be extremely specific about your daily schedule and how you could have accommodated work 4. Include calendar entries, text messages, or any evidence showing the specific hours you were available The administrative law judge will be looking for evidence that despite your caregiving responsibilities, you maintained reasonable availability for work. Good luck with your appeal!

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Thank you everyone for the encouragement and detailed advice! I'm going to file the appeal tomorrow with all the documentation we've discussed. I'll update this thread after my hearing to let everyone know how it goes. This community has been so much more helpful than the actual EDD!

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my cousin had same problem and she went to bank and they said only edd can fix it... she finally got thru by calling at exactly 8:01am but had to wait on hold for 1.5 hrs so dont hang up

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YES THIS IS KEY - once you get in the queue DO NOT HANG UP no matter how long it takes!!! The system is horrible but if you get in line you have to stay there!

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Just checking back - any luck getting through to EDD? Did you try Claimyr or the bank visit approach? I'm invested in your story now and hoping you got it resolved before rent was due!

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Thank you for checking back! I actually tried the Claimyr service you recommended and got through to EDD yesterday afternoon. You were right - they said it was an identity verification issue. They removed the lock and told me it would take 24-48 hours to process. I just checked my account this morning and the funds are available now! Thank goodness, because rent is due tomorrow. Really appreciate everyone's help here!

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