Sent docs weeks ago, no update from EDD. Should I close my account?

Ugh, I feel your pain. I've been in the same boat for weeks now. Sent in my docs and it's like they disappeared into a black hole. No updates, no nothing. It's so frustrating!

I actually found a way to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Before you close your account, try reaching out to them on social media. Sometimes they respond faster there. Also, check your spam folder - I found my update buried there after weeks of waiting!

Honestly, the whole system is a joke. They expect us to jump through hoops and then ghost us for months. It's like they're playing some sick game with our lives. 🤬

Here's what I've learned from my experience dealing with document updates: 1. Always keep copies of everything you send. 2. Send documents via certified mail if possible. 3. Follow up every 2 weeks via phone or email. 4. Document all your interactions (dates, names of reps you spoke to). 5. Be persistent but polite. 6. If all else fails, contact your local representative's office. They can sometimes expedite things. It's a frustrating process, but hang in there. Closing your account might cause more problems down the line. Good luck!

have you tried faxing your documents? I know it sounds like we're back in the 90s, but sometimes it works better than email or snail mail.

Whatever you do, DON'T close your account! It'll just create more headaches. Trust me, I learned this the hard way. 😩