PFL claim stuck for 6 weeks, previous SDI claim still open - Help!

Ugh, I feel your pain. The system is so messed up. I had a similar issue last year. You definitely need to get that disability claim closed properly. Here's what I'd suggest saying: "Hi, I'm calling about my PFL claim that I submitted 6 weeks ago. It hasn't been processed yet, and I think it might be because my previous disability claim is still showing as open even though it has an end date. Can you please check on this and make sure the disability claim is closed correctly so my PFL can be processed?"

I swear, dealing with these claims is like a full-time job itself 🤦‍♂️ The system is so broken, it's ridiculous. I've been waiting on my claim for 2 months now. Good luck, OP!

Have you tried checking your claim status online? Sometimes the website has more up-to-date info than what they tell you over the phone.

I found a way to actually get someone on the phone without waiting forever. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's a pro tip: call right when they open in the morning. The wait times are usually shorter then. Also, be super nice to the person who answers - they deal with angry people all day and are more likely to go the extra mile if you're pleasant.

omg i'm in the exact same boat!!! 😭 my disability claim ended 2 months ago but its still showing as open and my PFL is just sitting there. this whole system is a joke fr

Listen up, folks. I've been through this rodeo before, and here's what you need to know: 1. Document everything. Every call, every letter, every online status change. This will be crucial if you need to escalate. 2. Be persistent but polite. Call regularly, but don't lose your cool with the agents. They're just doing their job. 3. Use multiple channels. Phone, online portal, even snail mail if you have to. Sometimes info gets lost in one system but shows up in another. 4. Know your rights. Read up on the official PFL and disability guidelines. Knowledge is power. 5. Consider reaching out to your local state representative. They often have staff dedicated to helping constituents with these issues. 6. If all else fails, file a formal complaint. There's usually a process for this on the department's website. Remember, the squeaky wheel gets the grease. Don't give up!

has anyone else noticed that the website is always "under maintenance" when you actually need to use it? 🙄 like, get it together already!

Just a heads up, I've heard they're super backed up right now due to some new system update. Might be why your claim is taking so long. Hang in there!