PFL claim not processed, can't select direct deposit. Help!

Ugh, I feel your pain! I went through something similar last year. Have you tried calling them? It's a pain, but sometimes that's the only way to get answers.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you checked your online account? Sometimes they update info there before they actually process the claim. Might give you some insight into whats going on.

The whole system is a joke. I've been waiting 3 months for my claim to be processed. It's like they don't even care about us. 🤬

Here's what I've learned from my experience with PFL claims: 1. Document everything. Keep a log of all your calls, emails, and online account updates. 2. Be persistent. Call regularly, but be polite to the agents - they're usually trying their best. 3. Check your spam folder. Sometimes important emails end up there. 4. If you can't select direct deposit online, ask about it when you finally get through on the phone. 5. Consider reaching out to your state representative or senator. They often have staff dedicated to helping with these issues. 6. Join Facebook groups or forums specific to your state's PFL program. Other claimants often have great tips. 7. If your claim is taking an unusually long time, ask about expediting it due to financial hardship. Hang in there, OP. The system is frustrating, but you'll get through this!

lol welcome to the wonderful world of government bureaucracy 🎪🤡 where everything's made up and the deadlines don't matter

Hey OP, what state are you in? The process can vary a lot depending on where you live.

Unpopular opinion: maybe we should privatize the whole system. Govt clearly can't handle it efficiently. 🤷‍♂️

Has anyone had luck with the online chat feature? I've been thinking about trying that instead of calling.