PFL claim stuck in processing for a month after baby's birth - need help!

Ugh, I feel your pain! I went through something similar last year. Have you tried calling them? It's a pain, but sometimes that's the only way to get things moving.

Congrats on the new baby! 🎉 But yeah, the system is so slow rn. I filed 6 weeks ago and just got approved yesterday. Hang in there!

Have you checked your online account? Sometimes there's additional info they need but don't tell you about. Worth a shot!

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

This is why we need better systems in place. It's ridiculous that new parents have to jump through so many hoops just to get the support they're entitled to. 😤

Here's what worked for me: 1. Double-check all your paperwork. Make sure everything is filled out correctly and you haven't missed any signatures. 2. If you haven't already, get a letter from your employer confirming your leave dates. 3. Call first thing in the morning, right when they open. Be persistent. 4. If calling doesn't work, try reaching out via their online portal or email system. 5. Consider contacting your local representative's office. Sometimes they can help push things through. 6. Document everything. Keep a log of all your attempts to contact them. Hang in there! It's a frustrating process, but you'll get through it. Congrats on the new addition to your family!

Have you tried faxing your documents? I know it sounds old school, but sometimes it gets their attention faster than online submissions.

oof, i remember those days. felt like i was screaming into the void. sending good vibes your way, OP! 🤞