Hello all! I've tried multiple times to submit my PFL application, and it keeps saying it's in a draft form. I get a confirmation page, but no receipt number, and received no emails that it's been received. Then when I try to attach the doctor's portion it says there's no submitted form to attach it to. Has anyone else had this issue? I have a few guesses as to what could be going on. 1. I'm out of the country and using a to fill out the form. (The family member I'm caring for is in Colombia.) 2. There's a in the system. 3. I filled something out wrong and it's not accepting it. (There are no error messages.) 4. The agents still need to it and only then will they give me a receipt number? This one seems odd, as I would think they would the whole thing after the doctor's portion has been attached. Any guidance would be much appreciated!
9 comments


Tom Maxon
I found a way to solve PFL application submission issues, watch this: https://www.youtube.com/watch?v=1Mkwip-QCNA
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Tom Maxon
If you didn't get a confirmation number on the confirmation page then it's likely something has gone wrong. I doubt it's IP-related (could be with their new updates, but that seems too sophisticated for the EDD). They still are ironing out all the bugs with their new myEDD portal. Also, my claim was stuck in pending for three months due to a technical glitch. When I used Claimyr to call them, I got transfered to a tech specialist and got it fixed that way.
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Megan Cassidy
•Awesome, thank you! Using Claimyr as we speak!
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Ben Cooper
I had a similar issue with my PFL application getting stuck in draft status! In my case, it turned out to be a combination of browser issues and some required fields that weren't clearly marked as mandatory. Here are a few things that helped me: 1. Try using a different browser (Chrome worked best for me) and clear your cache/cookies 2. Disable your temporarily when submitting - the EDD system can be finicky with international IP addresses 3. Double-check that all required fields are completed, especially the employment information section 4. Try submitting during off-peak hours (early morning or late evening) If none of that works, definitely call the EDD directly. The tech support line can see exactly where your application is getting hung up in their system. Hope this helps!
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Amina Diallo
•Thanks for the detailed suggestions! I'm definitely going to try the different browser approach and disabling the temporarily. I hadn't considered that the might be causing the issue, but it makes sense that EDD's system could be sensitive to international IP addresses. The timing tip is also really helpful - I've been trying to submit during regular business hours when their servers are probably overloaded. I'll give the early morning submission a shot and see if that does the trick!
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Ava Williams
I experienced this exact same issue last month! The was definitely causing problems for me. What worked was: 1. Temporarily disable and use your regular connection 2. Use Chrome in incognito mode 3. Save your progress frequently using the "Save Draft" button 4. Make sure you're clicking "Submit" AND then "Confirm Submission" on the final page The key thing I missed initially was that there are actually TWO final steps - you have to click submit, then on the next page click "Confirm Submission" to actually get it out of draft status. Once I did that properly, I got my confirmation number immediately and could upload the medical certification. Also, being out of country shouldn't disqualify you from PFL as long as you're caring for a qualifying family member. Just make sure you have all the proper documentation ready. Good luck!
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Sophia Russo
•This is incredibly helpful, thank you! I think the two-step submission process might be exactly what I was missing. I've been getting to a confirmation page but may not have been clicking that final "Confirm Submission" button. That would explain why it stays in draft status and I never get a confirmation number. I'll definitely try disabling the and using Chrome incognito mode too. Really appreciate you sharing the specific steps that worked for you - it gives me hope that I can get this sorted out!
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Carmen Vega
I had this exact same problem a few weeks ago! The issue for me was definitely the - EDD's system seems to flag international IP addresses and won't properly process the submission. Here's what finally worked: 1. Disconnect from completely 2. Clear browser cache and cookies 3. Use Chrome or Firefox (Edge gave me issues) 4. Fill out the entire form in one session - don't save and come back later 5. After clicking "Submit" make sure you see a page with an actual confirmation number (not just "submitted successfully") The fact that you're caring for family in shouldn't disqualify you, but the is likely the culprit. I also recommend calling EDD at 1-877-238-4373 and selecting the PFL option - they can see if there are any partial submissions stuck in their system under your SSN and clear them out. One more tip: try submitting between 6-8 AM PST when their servers have less traffic. That seemed to make a difference for me too. Hope this helps!
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Yuki Sato
•Thank you so much for the detailed breakdown! The issue seems to be a common thread here, and I really appreciate the specific timing recommendation for 6-8 AM PST. I hadn't thought about the server traffic affecting submission success. The tip about filling out the entire form in one session is also really helpful - I think I may have been saving drafts and coming back to them, which could be part of the problem. I'm going to try your exact steps tomorrow morning and hopefully finally get this application properly submitted. The phone number is also super helpful as a backup plan. Thanks again for taking the time to share what worked for you!
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