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idk if this helps, but I had luck emailing them. took a few days to get a response, but at least I didnt have to deal with phone trees
This is why I'm scared to even apply for PFL. The system seems so broken. Anyone have any positive experiences to share?
Pro tip: if you're having trouble getting through on the phone, try reaching out on Twitter. Sometimes their social media team can help or at least escalate your issue.
have u tried faxing them? I know it sounds old school but I've heard it can actually get faster responses sometimes lol
Have you tried reaching out to your local representative? Sometimes they can help push things along with government agencies.
Melissa Lin
Has anyone tried faxing their documents? I know it sounds old school, but I've heard it can be faster than mail or email sometimes.
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Lydia Santiago
•Omg yes! Faxing worked for me when nothing else did. It's like they're stuck in the 90s or something 🤣
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Romeo Quest
Guys, I think there might be a glitch in their system. I've heard from multiple people that claims filed in the last month are getting stuck. Might be worth mentioning if you get through to someone.
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