Stuck in EDD ID verification loop - need human help!

Ugh, I feel your pain! I was stuck in that loop for days. Have you tried calling first thing in the morning? Sometimes the system is less glitchy then.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what worked for me: 1. Double-check all your info is correct (SSN, DOB, address, etc.) 2. Use a landline if possible - cell signals can mess with the system 3. Speak slowly and clearly when prompted 4. If it fails, immediately try again - sometimes it's just a glitch 5. As a last resort, request a paper form to be mailed to you Hope this helps! Let me know if you have any questions.

lol welcome to the wonderful world of government efficiency 🤡 I swear they make it hard on purpose

Have you tried using the online portal instead of calling? Sometimes its easier to verify your identity through their website.

Protip: if u get a human on the line DO NOT hang up no matter what. I once waited 3 hrs but it was worth it to finally get my claim sorted