SDI payment 2 months late, 2 hour hold times. How to actually get paid?

Welcome to the club, buddy. I've been dealing with this nonsense for 3 months now. It's like they want us to give up and just disappear 🙄

Have you tried calling right when they open? I heard that's the best time to get through.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what I've learned after dealing with the disability office for way too long: 1. Persistence is key. Call every day if you have to. 2. Keep a log of all your calls, who you spoke to, and what they said. 3. Have all your paperwork ready before you call. They'll ask for claim numbers, dates, etc. 4. If you get a unhelpful person, hang up and try again. Some agents are way more helpful than others. 5. Email them too. Sometimes you can get a response that way. 6. If all else fails, contact your local state representative. They can sometimes intervene on your behalf. It's a broken system, but you gotta play the game to get paid. Good luck!

have u tried faxing them? I know it sounds like were back in 1995 but I actually got a response that way lol

This is why we need to vote for better leadership. The whole system is a joke and nobody seems to care about fixing it.

Anyone else notice that their website is always "down for maintenance" when you actually need to use it? 🤔

Pro tip: if you can get through to someone, ask for a supervisor right away. The regular agents often don't have the authority to actually fix anything.

I'm in the same boat. Been waiting 7 weeks now. My landlord is breathing down my neck and I'm about to lose my apartment. This system is a joke.