SDI Payment Delayed - Sent to Wrong Department, Need Help Getting Through!

Ugh, classic government bureaucracy 🙄 I've been there too. It's like they purposely make it difficult to get help. Have you tried checking your claim status online? Sometimes that's faster than calling.

I found a way to actually get someone on the phone without waiting for hours. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Get the exact department name you need to reach. Write it down. 2. Call the main number and immediately ask for that specific department. 3. If they try to transfer you and you get disconnected, call back and ask for a 'warm transfer'. This means they'll stay on the line until you're connected. 4. Keep a log of every call - date, time, rep name, and what they told you. 5. If all else fails, contact your local state representative's office. They often have direct lines to these departments. Remember, persistence is key. Don't give up! 💪

have you tried faxing them? I know it sounds old school but sometimes it works when nothing else does lol

OMG I'm in the exact same boat rn 😭 been trying to get my payment for weeks. this system is so broken

Plot twist: there is no 'right department'. It's all a conspiracy to make us give up and go back to work 🤡

Hey, former EDD employee here. The system is definitely overwhelmed, but here's a tip: if you can, try to find out the extension number for the department you need. Sometimes you can bypass the main menu this way. Also, be super nice to the reps - they're drowning in calls and a little kindness goes a long way.