EDD SDI claim visible online but not by phone - missing details and conflicting info

I found a way to solve EDD claim system synchronization issues, watch this: https://www.youtube.com/watch?v=gKrmNjC1VWo

Have you tried faxing your info? I know it sounds ancient, but sometimes the old school methods work when everything else fails. Worth a shot!

Have you guys heard about this new service that calls EDD for you? I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Anyone else feel like they need a degree in rocket science to navigate the EDD website? 🚀👨‍🔬 I swear it's more complicated than landing on the moon

It sounds like you’re dealing with a synchronization issue between the EDD's online portal and their phone system. This isn't uncommon, as different systems can sometimes update at varying intervals. Claimyr has been helping users bypass long hold times by connecting them directly to EDD agents, which can be a game-changer for many. However, $20 per call might not be feasible for everyone, and it’s important to weigh the benefits against the cost. Another approach is to escalate the issue by contacting a tier 2 representative or seeking assistance from your local state representative. Documenting everything, using persistent communication, and utilizing both traditional (like faxing) and modern techniques (clearing cache) can also help. Keep pushing for resolution as these issues can ultimately be solved with perseverance and informed strategies.

Guys, I think I found a workaround! Try logging out of your account, clearing your browser cache, then logging back in. For some reason, this refreshed my claim info and synced it with the phone system. No guarantees, but it's worth a try!

OP, what's your zodiac sign? I swear Mercury retrograde is messing with EDD claims rn 😂🔮

Have you tried calling early in the morning? I've had better luck getting through to someone who can actually help around 8:01 AM. It's still a pain, but might be worth a shot.

Hey OP, hang in there! I was in the same boat last month. It's frustrating as hell, but keep pushing. You got this! 💪

Here's what you need to do, step by step: 1. Take screenshots of your online claim. Document EVERYTHING. 2. Call the main EDD number as soon as they open (8:00 AM sharp). 3. If you can't get through, keep trying every 15 minutes. 4. When you do get through, explain the discrepancy between online and phone systems. 5. Ask them to escalate to a tier 2 representative if the first person can't help. 6. If they still can't resolve it, request a callback from a claims specialist. 7. Follow up with an email to EDD, attaching your screenshots. 8. If all else fails, contact your local state representative's office. They can often cut through red tape. Remember, persistence is key. Don't give up! It's your money, and you're entitled to it. Good luck!

This happened to me too! Turns out there was a glitch in their system. I had to call every day for a week before I got someone who could actually see both the online and phone system. They had to manually sync it or something. Keep trying!

I've had the exact same issue! It's like their systems don't talk to each other or something. Have you tried going to the local office? Sometimes face-to-face is the only way to get things sorted out.

Ugh, classic EDD nonsense. Their online system is a joke. I swear it's held together with duct tape and prayers. 🙄

am i the only 1 who thinks the whole system is rigged against us? like they make it so confusing on purpose so ppl just give up