EDD SDI: Can't change address when filing new claim - grayed out fields

I found a way to solve EDD address change issue, watch this: https://www.youtube.com/watch?v=P3zCjcksvnI

Ugh, classic EDD website issues. 🙄 I had the same problem last month. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird glitches like this.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried using a different browser? Sometimes the EDD website acts up on certain browsers. I had luck using Firefox when Chrome was giving me issues.

Okay, listen up. I've been dealing with EDD for years and here's what you need to do: 1. Try accessing the site during off-peak hours (like 2 AM) 2. Use an incognito/private browsing window 3. If that doesn't work, call this number: 1-800-480-3287 4. When you get the automated system, press 1, then 2, then 1 again 5. If you still can't get through, keep calling. It's a numbers game. Remember, persistence is key with EDD. Don't give up! And if all else fails, consider contacting your local state representative. They can sometimes intervene on your behalf. Good luck!

have u tried turning it off and on again? lol jk but srsly EDD needs to get there act together

I'm in the same boat, OP. Been trying to update my address for weeks now. This whole system is a joke. Anyone know if there's a class action lawsuit we can join? 🤔

Hey OP, any luck with fixing the issue? I'm curious because I might need to file a claim soon too and want to be prepared for potential headaches.

I had this exact same issue a few months ago! The grayed out fields are usually because EDD has your address "locked" in their system from a previous claim or account. What worked for me was calling the technical support line (not the regular claims line) at 1-800-300-5616. They have a separate team that can unlock address fields. It took about 30 minutes on hold, but they were able to fix it immediately once I got through. Make sure to have your SSN and previous claim info ready. Hope this helps!

I actually ran into this exact issue last year! The grayed out fields usually mean there's a data validation error or your previous claim is still "active" in their system. A few things that worked for me: 1. Try logging out completely, clearing all cookies/cache, then logging back in 2. If that doesn't work, you might need to call and have them manually close your previous claim first 3. Sometimes using the mobile app instead of the website can bypass these glitches The whole process is frustrating but don't give up! Once you get past this hurdle, the rest of the claim process is pretty straightforward. Let us know what ends up working for you - it might help others facing the same issue.