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Pro tip: if you have a friend or family member who speaks another language, have them call the non-English line. Usually way shorter wait times!
Here's what I've learned from dealing with EDD for months: 1. Keep calling, even if it seems hopeless. Try different times of day. 2. Check your online account daily for updates or new messages. 3. Make sure all your certifications are up to date. 4. If you get through, ask for a tier 2 specialist if the first person can't help. 5. Document everything - dates you called, who you spoke to, what they said. 6. Consider reaching out to your local assembly member or state senator for help. 7. If you're really desperate, that claimyr service someone mentioned might be worth a shot. Hang in there, OP. The system sucks but don't give up!
Have you tried checking their website? Sometimes they have explanations for different forms there. Might save you a phone call.
Pro tip: Keep a detailed log of all your communications with EDD. Dates, times, who you spoke to, what was said. It'll save you a ton of headaches if you need to dispute anything later.
Ethan Taylor
Has anyone had luck with the online chat feature? I've been trying that instead of calling, but it seems just as useless.
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Yuki Ito
•Lol, online chat. Might as well be shouting into the void. Never got a response.
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Carmen Lopez
•I actually got through once! ...only to be told they couldn't help me and I needed to call. 🤦♂️
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Andre Dupont
Yo, not to be that guy, but have yall tried faxing? I know it sounds ancient, but I sent a fax with my question and got a call back within 48 hours. Just putting it out there 📠
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Zoe Papanikolaou
•Wait, people still have fax machines? Where did you even find one?
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Andre Dupont
•There are online fax services, my dudes. Welcome to the future of the past! 😎
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