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Have you tried faxing them? I know it sounds ridiculous in 2023, but I've heard some people have had success getting attention that way.
guys i think we need to organize and do something about this. its not ok that so many of us are struggling to get the benefits we're entitled to. anyone interested in starting a petition or contacting local news?
I'm in! This has gone on for way too long. We need to make some noise.
Here's what I've learned about getting updates in their database: 1. Be patient. It can take anywhere from 5 to 20 business days for updates to reflect in the system. 2. Keep checking your online account daily. Sometimes updates appear there before you're notified. 3. If it's been more than 3 weeks, definitely try to contact them. 4. Use the online messaging system if available. It's slower but you might get a response. 5. If calling, try early morning or late afternoon. Avoid Mondays and lunch hours. 6. Keep all your documents and information handy. If you do get through, you want to be prepared. 7. If all else fails, consider contacting your local representative. They can sometimes expedite things. Hope this helps! Hang in there, everyone. 💪
Wow, thanks for the detailed info! This is super helpful.
Great advice! I'd add: document everything. Keep a log of all your calls and attempts to contact them.
Unfortunately, repaying your employer doesn't automatically cancel out the EDD overpayment issue. EDD and your employer operate independently, so you'll need to address both situations separately. Since your employer restored your sick hours after you repaid them, you should contact EDD directly about your specific situation. You'll need to explain that: 1. You were initially paid both sick pay and SDI benefits simultaneously 2. You've since repaid your employer 3. Your sick hours have been restored to your balance You'll likely need to provide documentation showing you've repaid your employer and that your sick hours were reinstated. The overpayment notice from EDD requires a direct response - they won't automatically know about your arrangement with your employer. When you contact EDD, request specific guidance on how to resolve the overpayment notice given that you've corrected the situation with your employer. They might require a formal appeal or specific documentation to resolve the issue on their end.
Have you tried checking their website? Sometimes they have explanations for different forms there. Might save you a phone call.
Bold of you to assume their website is actually helpful 😂
I had the same issue last month. Turns out two of my forms were duplicates (they sent them twice by mistake) and the third was a separate thing entirely. Definitely call and ask - better safe than sorry!
Daniel Rogers
OP, have you checked if your benefit year ended? Sometimes that can cause a gap in payments while they review your claim. Might be worth looking into.
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Samantha Hall
•Oh, I didn't even think of that! I'll definitely check. Thanks for the tip!
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Aaliyah Reed
lmao welcome to the club 🤡 EDD's motto should be 'We'll get to it when we get to it' smh
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Ella Russell
•More like 'We'll get to it if we feel like it' 😂
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Mohammed Khan
•Y'all are killing me 🤣 But for real, this system is broken af
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