


Ask the community...
Hot take: what if we all showed up at the SDI office with lawn chairs and just camped out until they process our claims? Who's with me? 😂
Check your EDD online account portal first - that's usually the fastest way to see if they've received your documents. You can also try faxing a follow-up request asking for confirmation of receipt with a list of what you submitted. I had success getting through on the phone by calling exactly at 8 AM when they open - the wait was still long but manageable. Also, if you submitted anything by mail, definitely use certified mail next time so you have tracking confirmation. The anxiety is totally understandable, but hang in there!
Has anyone else noticed that these errors seem to happen more often right before holidays or at the end of the month? It's like they're trying to delay payments or something 🤔
I had the exact same E324 error last week! What finally worked for me was switching to a different device entirely - I was using my phone and it kept giving me that error, but when I tried my laptop it went through fine. Also make sure you're using the most up-to-date version of whatever browser you're using. The EDD website seems really picky about that stuff. Hope this helps!
Oh wow, switching devices is such a good point! I never thought of that. I've been stuck using my old tablet this whole time because my laptop is broken. Maybe I should try borrowing someone else's computer or using one at the library. Thanks for the tip about keeping the browser updated too - mine is probably ancient at this point 😅
LPT: If you're having trouble with EDD, reach out to your state representative's office. They often have liaisons who can help push things through faster.
This! 👆 My rep's office got my issue resolved in like 2 days after I'd been waiting for months.
I'm dealing with something similar - submitted my disability claim 3 weeks ago and still waiting. One thing that helped me was creating a detailed timeline of everything I submitted and when. Also, try logging into your account at different times of day - sometimes the website shows different info depending on when their system updates. Have you tried checking if there are any pending documents they need from you? Sometimes they request additional info but the notification gets buried in their system.
UPDATE: I tried several of your suggestions! Used Claimyr this morning and actually got through to a real person after 25 minutes (compared to weeks of failed calls). The agent said there was a "payment verification flag" on my account due to a mismatch between my last employer's wage report and my claim. She removed the flag while I was on the phone and said I should receive ALL my back payments within 5-7 business days! I'm cautiously optimistic but this is the first real progress in months. Will update again when/if the money hits my account. Thank you all for the helpful advice!
That's excellent news! The "payment verification flag" is exactly what I suspected - it's one of those hidden status issues that doesn't show up in your online portal but prevents payments from processing. So glad you were able to get it resolved. Make sure to keep documentation of the call (date, time, rep name if possible) just in case there are any further delays.
I'm so relieved to hear you finally got through and found out what the issue was! This gives me hope for my own situation. I've been dealing with something similar - my SDI claim was approved 6 weeks ago but no payments yet. After reading all these responses, it sounds like these hidden "flags" and verification issues are way more common than they should be. It's absolutely ridiculous that approved claims can sit in limbo for months while people struggle financially. I'm definitely going to try the Claimyr service and also contact my assembly member's office. Thank you for sharing your update - please let us know when those back payments actually arrive!
Nathaniel Stewart
This might sound crazy, but have you tried going to their office in person? I did that last year when I was having issues and actually got help pretty quick.
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Riya Sharma
•I second this! Face-to-face interactions can sometimes work wonders.
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Olivia Evans
•I didn't even know you could do that! I'll look into it, thanks!
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Dylan Cooper
I went through something similar last month! Two things that helped me: 1) I contacted my state assembly member's office - they have caseworkers who can actually get through to EDD and check on your case status. It's free and they got back to me within a few days. 2) Make sure you're checking your EDD inbox online regularly - sometimes they send requests for additional info that you might miss. Also, if your doctor submitted electronically, double-check that it went through properly on their end. The whole system is a mess right now, but don't give up! Keep us posted on how it goes.
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