UPDATE: My payment finally came through this morning! There was indeed a system delay due to the maintenance. It never showed as "issued" in my payment history - it just appeared in my bank account suddenly. Thank you everyone for your advice and reassurance!

So relieved to see your update! I was getting worried for you since payment delays can be so stressful, especially when rent is due soon. It's really frustrating that the SDI system doesn't give us better visibility into what's happening during these maintenance periods - they should at least put up a notice saying "payments may be delayed due to system updates" or something. Good to know for the future that payments can just show up in your bank account without ever appearing as "issued" in the portal. Thanks for sharing the resolution - it'll definitely help other people who run into the same issue!

2 months is nothing, try 6 months! 😭 I'm about ready to give up on this whole process.

I'm going through the exact same thing right now - filed my claim 10 weeks ago and still haven't seen a penny. It's absolutely maddening when you're dealing with a disability and then have to stress about money on top of it. I've been following some of the advice here about calling early in the morning and documenting everything. One thing that helped me was creating a spreadsheet to track all my calls, reference numbers, and what each person told me. At least that way I have a clear record when I finally do get through to someone who can actually help. Hang in there - we shouldn't have to go through this but we're not alone in the struggle.

I went through this whole process last year and the most important thing is DOCUMENTATION!!! Save screenshots of EVERYTHING. When you call to end UI, write down date, time, confirmation #, rep name. When you submit SDI, print confirmation. My claim got messed up and I had to prove I did everything right - thank god I had all my paperwork!

One thing I haven't seen mentioned yet - make sure you understand how your part-time earnings will affect your SDI benefit calculation. Since you've been working reduced hours while on UI, your SDI benefits will be based on your earnings history from your base period (not your current reduced income). Also, if you have any unused sick leave or vacation time from your employer, you might want to clarify with HR whether using those benefits could affect your SDI eligibility timing. Some people don't realize that paid time off can sometimes complicate disability claims. Good luck with everything - pregnancy disability navigation is so stressful but you're asking all the right questions!

I feel your pain, OP. I was in the same boat last month. Hang in there!

Hey Tristan! I went through something similar a few months ago. Before you go the refund route, I'd suggest trying what Sofia mentioned about using a different browser first - that actually worked for me when I was getting constant error messages. Also, make sure you're not using any browser extensions that might be interfering (ad blockers, etc.). If you're still stuck after trying the technical fixes, calling really is your best bet. I know it's a pain, but I had success calling right at 8am when they open - got through on my third try. The refund process can take weeks and then you're basically starting from scratch, so it's usually faster to just troubleshoot the current application. Good luck! 🤞

Pro tip: if you have Twitter, try tweeting at their official account. Sometimes they respond faster there.

I've been dealing with this same nightmare for over a month now. What finally worked for me was calling the technical support line (1-800-300-5616) instead of the main number - they're less busy and can sometimes transfer you to claims. Also try calling between 12-2pm when call volume is supposedly lower. The whole system is broken but don't give up! You'll eventually get through.