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I went through this whole process last year and the most important thing is DOCUMENTATION!!! Save screenshots of EVERYTHING. When you call to end UI, write down date, time, confirmation #, rep name. When you submit SDI, print confirmation. My claim got messed up and I had to prove I did everything right - thank god I had all my paperwork!
One thing I haven't seen mentioned yet - make sure you understand how your part-time earnings will affect your SDI benefit calculation. Since you've been working reduced hours while on UI, your SDI benefits will be based on your earnings history from your base period (not your current reduced income). Also, if you have any unused sick leave or vacation time from your employer, you might want to clarify with HR whether using those benefits could affect your SDI eligibility timing. Some people don't realize that paid time off can sometimes complicate disability claims. Good luck with everything - pregnancy disability navigation is so stressful but you're asking all the right questions!
This is such valuable information, thank you! I hadn't even thought about how my sick leave might impact things. I have about 2 weeks of accrued sick time that I was planning to use, but now I'm wondering if I should clarify with HR first. Do you know if using sick leave before going on SDI could delay the start of my disability claim? I want to make sure I don't accidentally mess up the timeline my doctor gave me (Feb 13th).
I'm going through the exact same thing right now - filed my claim 10 weeks ago and still haven't seen a penny. It's absolutely maddening when you're dealing with a disability and then have to stress about money on top of it. I've been following some of the advice here about calling early in the morning and documenting everything. One thing that helped me was creating a spreadsheet to track all my calls, reference numbers, and what each person told me. At least that way I have a clear record when I finally do get through to someone who can actually help. Hang in there - we shouldn't have to go through this but we're not alone in the struggle.
Hey Tristan! I went through something similar a few months ago. Before you go the refund route, I'd suggest trying what Sofia mentioned about using a different browser first - that actually worked for me when I was getting constant error messages. Also, make sure you're not using any browser extensions that might be interfering (ad blockers, etc.). If you're still stuck after trying the technical fixes, calling really is your best bet. I know it's a pain, but I had success calling right at 8am when they open - got through on my third try. The refund process can take weeks and then you're basically starting from scratch, so it's usually faster to just troubleshoot the current application. Good luck! 🤞
UPDATE: Payment finally hit my account this morning! So it took about 3 days instead of the usual 1-2. Definitely was just the holiday delay like most of you mentioned. Thanks everyone for the help and advice - really appreciate it! Will be more mindful of holidays for future certifications.
Congrats on getting your payment! This is such a helpful thread for newcomers like me. I'm about to start my first SDI claim and had no idea about the holiday delays. Bookmarking this for future reference - seems like Thursday/Friday certification timing is the way to go to avoid these delays. Thanks everyone for sharing your experiences!
Welcome to the community! You're smart to research this stuff ahead of time. I wish I had known about the holiday delays when I started my claim - would have saved me a lot of stress. Also helpful to know that you can check your payment status online through the EDD portal even if you use direct deposit. The folks here are really knowledgeable and willing to help when you have questions!
Lauren Wood
UPDATE: My payment finally came through this morning! There was indeed a system delay due to the maintenance. It never showed as "issued" in my payment history - it just appeared in my bank account suddenly. Thank you everyone for your advice and reassurance!
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Ellie Lopez
•Awesome!! So glad it worked out. The system is so stressful sometimes!
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Kylo Ren
•That's great news! For future reference, these system maintenance delays typically last 1-3 business days. The SDI payment system seems to get these glitches quite often lately as they upgrade their infrastructure. Glad everything resolved itself without having to make those dreaded phone calls!
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Fiona Gallagher
So relieved to see your update! I was getting worried for you since payment delays can be so stressful, especially when rent is due soon. It's really frustrating that the SDI system doesn't give us better visibility into what's happening during these maintenance periods - they should at least put up a notice saying "payments may be delayed due to system updates" or something. Good to know for the future that payments can just show up in your bank account without ever appearing as "issued" in the portal. Thanks for sharing the resolution - it'll definitely help other people who run into the same issue!
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