Protip: take screenshots of EVERYTHING you submit to EDD. It's saved my butt more than once when they claimed they never got something.

Hey Jade! I went through something similar a few months ago. The DE 2517-40 form is basically EDD's way of saying there's an issue with your identity verification, but they're terrible at explaining what exactly went wrong. A few things to check: - Make sure your documents are high quality scans/photos (not blurry) - Verify that all your personal info matches exactly across all documents - Check that your documents aren't expired The appeals process that Olivia mentioned is definitely your best bet. I'd also recommend checking if there are any local EDD offices near you where you can go in person - sometimes that's faster than the phone maze. Don't let this discourage you too much. The system is broken but you can get through it with persistence. Keep us updated on how it goes!

lol welcome to the wonderful world of california bureaucracy. where everything's made up and the points don't matter 🎭

Don't panic! This is actually a pretty common mistake and totally fixable. I had a similar situation with my disability claim last year. Here's what worked for me: 1. Call EDD as soon as possible - the earlier you catch it, the easier it is to fix 2. When you get through (yes, it might take a while), explain that you made an error on your start date and need to correct it from March 16 to April 16 3. They'll likely ask you to verify some information and explain why the date needs to change 4. Get a confirmation number or reference number for the change request Starting SDI 6 weeks after birth is totally normal and allowed - lots of people do this when they have employer-paid leave first. The key is just getting that date corrected so there's no confusion about overlapping benefits. You've got this! It's stressful but definitely not unfixable. Congrats on your new baby! 👶

Have you tried calling exactly at opening time? I've had luck getting through faster that way. Also, make sure you're calling the right department for your specific issue. Sometimes they transfer you around if you're not in the right queue.

I've been in your exact situation before! One trick that worked for me was calling back and explaining that I had already been speaking with someone and got disconnected. Sometimes they'll transfer you to a different queue or prioritize your call. Also, if you're still on hold, try pressing 0 or saying "representative" - sometimes it bypasses the automated system. The wait times are absolutely brutal, but don't hang up if you can help it. Your spot in line might be gone if you call back. Hang in there! 🤞

Have you considered getting a lawyer? Some specialize in EDD appeals and might be able to help.

I'm going through a similar situation right now and this thread has been so helpful! @Anastasia Fedorov, one thing I'd add is to request all your records from EDD upfront - sometimes they have information in their system that wasn't included in your original disqualification notice. Also, if you have any medical documentation or employer records that support your case, make sure to include copies with your appeal. The process is definitely frustrating, but having everything organized and documented really does make a difference. Wishing you the best of luck with your hearing!

PSA: If you're having trouble with your disability claim, make sure you've submitted all the required medical documentation. That was what held up my claim for weeks.

I'm dealing with the exact same issue! My claim has been stuck for about 3 weeks now with no updates. I've been checking the portal religiously but nothing changes. It's so stressful when you're already dealing with a disability and then have to worry about whether your claim is even being processed. Has anyone had success with the message system on the EDD website? I'm wondering if that might be faster than trying to call.