UPDATE: You guys are amazing! I used the 1-6-1 menu sequence at exactly 8:01am this morning and got through after only 35 minutes on hold! The rep told me my claim was pending because they needed additional verification from my employer (even though nothing in my account indicated this). She processed it while I was on the phone and said I should see payment in 2-3 business days. THANK YOU for all the tips!!!

So glad you got through and got it resolved! This thread is going to be super helpful for others dealing with the same nightmare. I've been lurking here for weeks trying to figure out how to reach EDD for my own disability claim issues. The 1-6-1 menu trick + 8:01am timing combo seems to be the winning formula. Bookmarking this post for sure. Thanks everyone for sharing your experiences - it really makes a difference when we help each other navigate this broken system!

Hey OP, hang in there. I know it's tough, but it'll get sorted eventually. In the meantime, document everything and keep pushing. We're all in this leaky boat together! 🚣‍♂️

I'm in a similar situation - sent my docs about 10 days ago and radio silence so far. One thing I learned from lurking here is to keep screenshots of everything in your UI Online account with timestamps. Also, if you have a tracking number showing delivery, keep that handy too. I've been checking my account daily and calling every few days (when I can actually get through the busy signal). It's frustrating but sounds like this wait time is unfortunately pretty normal based on what everyone's saying. Keep us posted on any updates!

Have you checked your online account? Sometimes they update info there without sending a notification. Worth a look!

I'm in a similar boat - filed my appeal 5 weeks ago and nothing. One thing that helped me get some peace of mind was requesting a copy of my appeal file through a FOIA request. At least then you know they actually received it and have it in their system. You can do this online through their website. It doesn't speed up the process, but it's something concrete you can do while you wait. Also, keep calling - I know it's frustrating but squeaky wheel gets the grease with EDD.

I'm in the same boat, OP. Been waiting on a payment for weeks now. This whole situation is making me so anxious. How are we supposed to pay bills when the money we're owed doesn't come through? 😓

I'm going through the exact same thing right now - it's been 6 days since my payment was supposed to arrive and I'm starting to panic. I tried calling yesterday but couldn't get through after being on hold for 2 hours. Has anyone had luck with the online messaging system? I'm wondering if that might be faster than trying to call. This is so stressful when you're depending on that money to cover basic expenses 😰

Update: I talked to an EDD rep (thanks for the Claimyr tip!) and confirmed I CAN go directly from SDI to PFL without returning to work. The key points they told me: 1) File the PFL claim 1-2 weeks before SDI ends, 2) The medical release from SDI doesn't affect PFL eligibility for bonding, 3) I need to specify on the PFL application that I'm coming directly from disability. Just wanted to share this info in case it helps someone else!

This is such valuable information! I'm in a similar boat - currently on SDI for a work injury and expecting my first baby in a few months. I was stressed about potentially losing PFL time if I couldn't transition smoothly. Your experience and the confirmation from EDD gives me so much peace of mind. I'm definitely going to save that Claimyr service info too in case I need to call EDD. Thanks for taking the time to update everyone with what you learned!