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Has anyone else noticed that these errors seem to happen more often right before holidays or at the end of the month? It's like they're trying to delay payments or something 🤔
I had the exact same E324 error last week! What finally worked for me was switching to a different device entirely - I was using my phone and it kept giving me that error, but when I tried my laptop it went through fine. Also make sure you're using the most up-to-date version of whatever browser you're using. The EDD website seems really picky about that stuff. Hope this helps!
Oh wow, switching devices is such a good point! I never thought of that. I've been stuck using my old tablet this whole time because my laptop is broken. Maybe I should try borrowing someone else's computer or using one at the library. Thanks for the tip about keeping the browser updated too - mine is probably ancient at this point 😅
UPDATE: I tried several of your suggestions! Used Claimyr this morning and actually got through to a real person after 25 minutes (compared to weeks of failed calls). The agent said there was a "payment verification flag" on my account due to a mismatch between my last employer's wage report and my claim. She removed the flag while I was on the phone and said I should receive ALL my back payments within 5-7 business days! I'm cautiously optimistic but this is the first real progress in months. Will update again when/if the money hits my account. Thank you all for the helpful advice!
That's excellent news! The "payment verification flag" is exactly what I suspected - it's one of those hidden status issues that doesn't show up in your online portal but prevents payments from processing. So glad you were able to get it resolved. Make sure to keep documentation of the call (date, time, rep name if possible) just in case there are any further delays.
I'm so relieved to hear you finally got through and found out what the issue was! This gives me hope for my own situation. I've been dealing with something similar - my SDI claim was approved 6 weeks ago but no payments yet. After reading all these responses, it sounds like these hidden "flags" and verification issues are way more common than they should be. It's absolutely ridiculous that approved claims can sit in limbo for months while people struggle financially. I'm definitely going to try the Claimyr service and also contact my assembly member's office. Thank you for sharing your update - please let us know when those back payments actually arrive!
Thanks for the response. I haven't called yet, but I'm dreading it. Any tips on what I should have ready before I make the call?
Hey Aisha, I went through something very similar last year. The "blocked period" thing is usually either a system error or they're waiting for additional documentation they forgot to tell you about. When you do call (and yes, prepare for a long wait), ask them specifically to check if there are any pending requirements or flags on your account. Sometimes they put holds on accounts for random reviews and don't notify you properly. Also, if the first person you talk to can't see why you were blocked, ask them to escalate to someone who has access to more detailed account information. Don't hang up until you get a clear explanation of what caused the block and what steps you need to take to fix it. Keep us posted on how it goes!
I'm so sorry you're dealing with this stress right now! I went through something similar in 2024 and it's absolutely maddening how poorly EDD handles pregnancy disability transitions. A few things that helped me: 1. Document EVERYTHING - screenshot your online account showing your active claim and the pending payment status 2. If you can't get through by phone, try faxing a letter to EDD explaining the situation and requesting they review your claim (include your claim number and SSN) 3. Contact your state assembly member's office - they have EDD liaisons who can sometimes intervene faster than going through normal channels The most important thing is don't panic about the money - you ARE entitled to those benefits and you will get them, even if there's a delay. I know that doesn't help with immediate bills, but this really is just a bureaucratic mess-up that can be fixed. Also, when you do get through to someone, ask them to put notes on your account explaining the situation so if you have to call again, the next rep will understand what's happening. Good luck mama, you've got this! 💪
This is such helpful advice! I never thought about contacting my assembly member's office - that's brilliant. I'm definitely going to document everything like you suggested. It's so frustrating that we have to jump through all these hoops when we're already dealing with pregnancy complications, but it's reassuring to hear from someone who got through it successfully. Thank you for the encouragement! 💙
I just want to add that if you're still having trouble getting through to EDD after trying the suggestions here, you might also consider reaching out to a local disability rights organization or legal aid clinic. Many of them have experience dealing with EDD disability claim issues and can sometimes advocate on your behalf or provide guidance on next steps. Also, make sure you're keeping records of all your attempts to contact EDD - dates, times, reference numbers if you get any automated confirmations. This documentation can be really helpful if you end up needing to file an appeal later (though hopefully it won't come to that!). The system is definitely broken when it comes to pregnancy disability transitions, but you're not alone in this and there are people who can help. Hang in there - this will get resolved! ❤️
Paolo Conti
LPT: If you're having trouble with EDD, reach out to your state representative's office. They often have liaisons who can help push things through faster.
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Amina Diallo
•This! 👆 My rep's office got my issue resolved in like 2 days after I'd been waiting for months.
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Christopher Morgan
I'm dealing with something similar - submitted my disability claim 3 weeks ago and still waiting. One thing that helped me was creating a detailed timeline of everything I submitted and when. Also, try logging into your account at different times of day - sometimes the website shows different info depending on when their system updates. Have you tried checking if there are any pending documents they need from you? Sometimes they request additional info but the notification gets buried in their system.
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