I'm dealing with this exact issue right now too! Been on direct deposit for months with no problems, then suddenly last week I got a paper check instead. Checked my UI Online account and everything looks correct - same bank info, same routing number. It's so frustrating because I rely on that money being available immediately through DD. Has anyone noticed if this is happening more frequently lately? Like maybe EDD is having system-wide issues? I'm wondering if I should just wait it out for a week or two to see if it fixes itself, or if I need to jump through all the hoops of calling them. The thought of spending half my day on hold just to fix something that was working fine is making me want to pull my hair out! 😤 Thanks to everyone sharing their experiences here - at least I know I'm not alone in this madness!

I'm in the exact same boat! Set up direct deposit when I first applied but I'm still getting paper checks three months later. What's really frustrating is that I called about this issue back in December and the rep said it was "fixed" but obviously it wasn't. Now I'm seeing all these posts about it being a widespread problem and I'm wondering if there's some kind of system bug they're not telling us about. I'm definitely going to try the bank verification suggestion from @GalaxyGazer before calling EDD again - that's such a smart angle I hadn't considered! And the local office idea sounds promising too if I can find one nearby that's actually open for walk-ins. For everyone dealing with this - maybe we should all start documenting when we call, who we talk to, and what they tell us? Seems like there's no consistency in the solutions they're offering, and having a record might help if we need to escalate this issue higher up the chain. This shouldn't be this complicated! 🤦‍♀️

PSA: If you're really in a bind, some food banks and community orgs offer emergency assistance for folks waiting on disability payments. Might be worth checking out if you're struggling.

I'm going through the exact same thing right now - it's been almost 4 weeks since my last payment and I'm getting really stressed about rent and bills. The waiting and uncertainty is honestly the worst part. I tried calling every day last week but like others said, either can't get through or get disconnected after waiting forever. Has anyone had luck with faxing documents or sending certified mail? I'm wondering if that might get more attention than just calling.

idk if this helps but I saw on twitter that theres been some kinda glitch in there system affecting payments. might be worth checking out there social media for updates

I'm dealing with the same issue right now! My SDI payments just stopped about 3 weeks ago with no explanation. I've tried calling dozens of times but can never get through. The automated system just says my claim is "under review" but gives no timeline. It's really stressful when you're relying on these payments to cover basic expenses. I'm going to try some of the suggestions here - especially checking my bank info and looking for any messages in my online account. Hang in there, hopefully we can get this sorted out soon!

I'm new to this community but wanted to share my recent experience since it sounds so similar to yours! I just went through a doctor transition during my anxiety/depression disability claim about 6 weeks ago. My original psychiatrist moved out of state and the new one at the clinic told me the exact same thing - that they couldn't extend a claim started by someone else. What really helped was when I called EDD first to get the official language, then went back to my doctor with a printed email confirmation from EDD stating that "any licensed physician treating the same medical condition can complete form DE 2525XX to extend benefits." Having it in writing from EDD themselves made all the difference - the doctor's office couldn't argue with the official source. I also made sure to schedule the appointment well before my claim expiration date to avoid any gaps. The whole process ended up taking less than 15 minutes once we had the correct information, and my benefits continued seamlessly. You're absolutely doing the right thing by questioning this! Don't let anyone pressure you into filing a new claim and losing that week of benefits when a simple extension is all you need. The stress of dealing with incorrect information while managing PPD is horrible, but you're advocating for yourself perfectly. Hang in there! 💜

I'm new here but wanted to chime in since I literally just dealt with this exact situation two weeks ago! My primary care doctor said the same thing about not being able to extend another doctor's claim for my postpartum anxiety. What worked for me was printing out the EDD Disability Insurance handbook section that specifically talks about physician changes during a claim. There's a clear statement that says "You may receive treatment from different physicians during your disability period without affecting your claim." I highlighted that part along with the section explaining the DE 2525XX form. When I showed this to my doctor, she immediately understood and said "Oh! I thought you were asking me to take over someone else's medical decisions, but you just need me to assess your current condition." The whole thing was resolved in about 5 minutes once she realized what was actually being asked. Your doctor is definitely wrong about needing a new claim - you'd only file a new claim if you had completely recovered and then developed a different condition later. Since you're continuing treatment for the same PPD, it's absolutely just an extension. Don't let them talk you into losing that week of benefits! You've got enough to deal with without unnecessary bureaucratic hassles.

Have you tried faxing them? I know it sounds ancient, but sometimes old school methods work best with these outdated systems.

I went through this exact same thing a few months ago! The key is to be super persistent and don't let them brush you off. Here's what worked for me: 1. Get your documentation ready - any texts, emails, or notes about when you actually returned to work 2. When you do get through to someone, ask to speak with a supervisor if the first person can't help 3. File an appeal if they deny your claim - sometimes that's the only way to get a real review 4. Keep certifying for benefits while you're fighting it, even if there's a discrepancy The whole process took me about 6 weeks but I eventually got it sorted and received all my back pay. Don't give up! The system is broken but if you stay on top of it, you can get through this. 💪