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I'm so happy this worked out for you! As someone who's been dealing with EDD for a while now, I can totally relate to that panic when you think you're going to miss a deadline through no fault of your own. It's stories like this that remind me how important it is to never give up and keep exploring all options. Your doctor's office sounds really thoughtful to keep someone available for emergencies - that's the kind of service that makes all the difference when you're dealing with disability claims. Definitely save their contact info and maybe send a thank you note after this is all sorted! Hope your form gets processed quickly and your benefits continue without any hiccups.
This whole situation really shows how important it is to stay persistent and not assume the worst right away! I'm fairly new to navigating EDD myself, and reading through everyone's experiences here has been so educational. Michael, I'm thrilled it worked out for you - and honestly, your doctor's office deserves major kudos for having that emergency coverage in place. That's really going above and beyond! It's also reassuring to see how many different solutions people offered, from the Claimyr service to checking for covering physicians. This community really knows how to problem-solve together. Hope your form submission goes smoothly tomorrow and you can finally breathe easy about this whole thing!
What an amazing thread to read through! Michael, I'm so relieved everything worked out for you in the end. This is such a perfect example of why this community is so valuable - seeing everyone jump in with practical advice, from Victoria's step-by-step guidance to Ruby sharing the Claimyr service, and everyone else sharing their own experiences. It really shows that even when EDD situations seem impossible, there's usually a path forward if you keep pushing and asking the right questions. Your doctor's office sounds incredible for having that emergency coverage during their closure - that's the kind of proactive service that makes all the difference when you're dealing with these tight deadlines. Hope your form gets submitted smoothly tomorrow and you can finally relax about this whole situation!
I'm new to this community but wow, what an incredible example of people coming together to help! Reading through this entire thread has been so heartwarming - from the initial panic to everyone jumping in with solutions, and then that amazing relief when Michael found out his doctor's office had emergency coverage. As someone who's just starting to navigate the EDD system myself, this gives me so much hope that there are real people here who understand these challenges and are willing to share their knowledge. Michael, congratulations on getting it sorted out, and thank you to everyone who contributed advice - I'm definitely bookmarking this thread for future reference!
This is such a frustrating situation, and unfortunately it's becoming way too common with EDD! I went through something similar with my SDI claim last year - they disqualified me for "late submission" of documents that I had actually submitted on time, but their mail processing was just super slow. A few things that helped me get it resolved faster: 1. When you call back, ask specifically to speak with a "claims examiner" or "disability specialist" rather than just general customer service. They have more authority to make immediate changes to your case. 2. If you have any kind of tracking confirmation from when you mailed the documents, mention that during your call - it shows you sent everything in good faith and on time. 3. Consider reaching out to your local state assembly member's office. I was skeptical about this at first, but their constituent services team contacted EDD on my behalf and I got a callback within 48 hours. Sometimes political pressure is the only thing that gets them moving. The good news from your update is that they can see your documents arrived - that's actually a huge step forward. Most of the time the issue is just their incredibly slow processing, not actually missing paperwork. Hopefully the claim specialist review goes smoothly and you can get back pay for the weeks you've been waiting! Hang in there - I know how stressful it is to deal with medical issues AND financial uncertainty at the same time.
This is really helpful advice! I didn't know about asking specifically for a "claims examiner" - that makes so much sense that they would have more authority than regular customer service reps. And yes, I do have the priority mail tracking confirmation showing when I sent everything, so I'll definitely mention that in my next call. The assembly member suggestion keeps coming up so I think I really need to look into that. It's wild that we have to go through political channels just to get a government agency to process paperwork correctly, but if it works it works! You're right about the stress of dealing with health issues AND money problems at the same time - it feels like being kicked when you're already down. Thank you for the encouragement, it really helps to hear from people who've been through this and come out the other side!
I'm so sorry you're dealing with this nightmare - EDD's timing and communication issues are absolutely infuriating! The fact that they disqualified you literally ONE DAY after you mailed the documents they requested is just cruel. I went through something similar with my workers' comp claim that transitioned to SDI. Here's what worked for me: Call back and ask to speak with a "disability determination specialist" specifically - not just regular customer service. When you get one, explain the exact timeline: you called on the 14th and 15th, were told to mail docs, sent them priority mail on the 15th, then got disqualified on the 16th. Ask them to put detailed notes in your file about this timeline discrepancy. Also, since you have that priority mail tracking, that's PROOF you sent everything when they told you to. Make sure to give them that tracking number - it shows you acted in good faith and their system failed you, not the other way around. The assembly member route really does work in California. I contacted mine through their website and got a response within 2 days. They have dedicated staff who deal with EDD issues all the time because this stuff happens constantly. Definitely file the appeal as backup, but given that your documents are already in their system and you have proof of when you sent them, there's a good chance this gets resolved without needing the full appeal process. Keep us posted on what happens with the claim specialist review!
This is incredibly helpful - thank you for being so specific about asking for a "disability determination specialist"! I've been getting bounced around between different reps and it sounds like I need to be more targeted about who I'm asking to speak with. The timeline you laid out is exactly what happened to me, so it's encouraging to hear someone else got through a similar situation. I'm definitely going to use that priority mail tracking number as evidence - you're absolutely right that it proves I did everything they asked when they asked me to do it. I just looked up my assembly member's website and they actually have a specific form for EDD issues! It looks like this is such a common problem that they've streamlined the process. I'm going to fill that out today while also continuing to try to reach a disability determination specialist. Thanks for the hope that this might get resolved without the full appeal process - the stress of potentially waiting months for income while dealing with my back injury has been keeping me up at night. It really helps to hear from people who've navigated this successfully!
I'm so sorry you're dealing with this on top of your back injury! I went through something very similar when I was on disability for a shoulder surgery last year. The BofA EDD card system is genuinely awful and seems designed to make everything as difficult as possible. A few things that helped me: - The prepaid.bankofamerica.com/eddcard site is completely separate from their regular banking - I wasted days trying to use the wrong website - When you call, immediately say "EDD prepaid card fraud hold" - this gets you to the right department faster - If the balance shows $0, don't panic! Mine took almost a week to show up after the card arrived because of their fraud prevention The PayPal workaround someone mentioned actually saved me - I couldn't get direct transfers to work but PayPal accepted the card immediately. Just make sure to do the free 3-5 day transfer, not the instant one that charges fees. Hang in there - once you get through this initial setup nightmare, it does get easier. Focus on your recovery and don't let this financial stress make your back worse! The money will get sorted out.
Thank you so much for sharing your experience and all these practical tips! It's reassuring to know that others have gotten through this process successfully, even though it's frustrating in the moment. I really appreciate you mentioning not to let the financial stress affect my back recovery - you're absolutely right that I need to keep that as the priority. The PayPal backup plan gives me confidence that I'll have options if the direct transfer doesn't work out. Thanks for the encouragement!
I feel your pain - literally! I'm currently on disability for a back injury too and went through this exact same nightmare with the BofA EDD card about 3 months ago. The system is absolutely brutal when you're already dealing with physical pain and can't easily travel. Here's what finally worked for me after weeks of frustration: 1. Call the EDD customer service line (not BofA directly) and tell them your card shows zero balance despite approved payments. They can see your payment history and will transfer you to the right BofA department. 2. The key phrase is "EDD prepaid card payment hold" - this gets you to someone who actually understands the system instead of regular BofA customer service. 3. While you're waiting for the phone issue to resolve, try the desktop version of prepaid.bankofamerica.com/eddcard using a different browser or incognito mode. The mobile app is genuinely terrible. 4. If all else fails, many Walmart locations will let you load the funds onto a different prepaid card for a small fee, which you can then transfer to your bank. The whole system feels designed to exhaust people into giving up, which is especially cruel when you're dealing with a disability. Don't let them wear you down - your benefits are rightfully yours! Hope your back heals quickly.
This is such great advice! I hadn't thought about calling EDD directly instead of BofA - that makes so much sense since they would have visibility into the payment side of things. The Walmart option is also really clever as a backup plan. You're absolutely right that the system feels designed to exhaust people into giving up. It's particularly frustrating when you're already dealing with pain and limited mobility. Thanks for sharing your experience and for the encouragement - it really helps to know that others have successfully navigated this mess!
Hey OP, what kind of payment are you waiting for? Regular UI, PUA, or something else? The process can be different depending on the type.
I'm in a similar boat - filed for disability benefits about 6 weeks ago and still haven't heard anything back. The uncertainty is killing me! I've tried calling the disability line but it's just as bad as the regular UI line. Has anyone had success with the disability claims specifically? I'm wondering if there are different tricks or if I should be calling a different number. Really hoping we all get some answers soon! 🤞
Madison King
FINAL UPDATE: All my payments came through today! Six weeks of back pay all at once. Such a huge relief. For anyone dealing with identity verification issues on their pregnancy disability claim, definitely call and specifically ask for expedited processing due to medical necessity. Thanks again everyone for your help!
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Ella Knight
•yay!!! mine came through today too! so happy for us both! now we can focus on growing these babies instead of stressing about money lol
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Carmen Vega
Congratulations on getting your payments resolved, Madison! Your story gives me so much hope. I'm currently 12 weeks pregnant with severe morning sickness and have been waiting 3 weeks for my identity verification to process. I submitted all my documents but haven't heard anything back. After reading through all these comments, I'm definitely going to try that Claimyr service and use the specific phrasing about CCR 2706-2 for medical necessity. It's so stressful being sick AND worrying about money at the same time. Thank you for sharing your experience and keeping us updated - it really helps to know there's light at the end of the tunnel!
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Ethan Wilson
•I'm so sorry you're dealing with this too, Carmen! The combination of severe morning sickness and financial stress is absolutely awful. Definitely try the Claimyr service - it really was a game changer for getting through to someone quickly. When you talk to the EDD rep, make sure to emphasize that you're on doctor's orders for your pregnancy complications and specifically request "expedited processing under CCR 2706-2 for medical necessity" like William mentioned. Also, don't be afraid to mention that the financial stress is potentially impacting your pregnancy health - they seemed to take that seriously when I called. Hoping you get your payments sorted out soon! Keep us posted on how it goes.
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