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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I went through this exact same situation with my lower back injury last year! The independent medical exam was actually less intimidating than I expected. Here's what helped me prepare: 1. Write down all your symptoms and limitations beforehand - when you're nervous, it's easy to forget important details about your pain levels or what activities are difficult. 2. Bring a complete list of all medications you're taking, including dosages and how they affect you (drowsiness, nausea, etc.). 3. If you use any mobility aids (heating pads, back brace, special cushions), bring them or at least mention them during the exam. 4. Be prepared to demonstrate your range of motion limitations - they may ask you to bend, twist, or lift light objects to assess your functional capacity. The doctor was professional and seemed genuinely interested in understanding my condition rather than trying to "catch" me in anything. My benefits continued without any issues after the exam. The key is just being completely honest about both your bad days AND your better days. One tip: if you're driving to the appointment, they might observe how you get in/out of your car, so don't try to hide any difficulty you have with that movement. Good luck!
This is really helpful advice! I hadn't thought about writing down my symptoms beforehand - you're right that nerves could make me forget important details. The medication list is a great point too since some of my pain meds make me drowsy which definitely affects my ability to work. I'm curious about the range of motion tests - were they painful to perform during the exam? I'm worried about aggravating my herniated disc during the physical assessment.
@Sydney Torres The range of motion tests weren t'too bad - the doctor was actually pretty careful about not pushing me beyond my comfort level. They ll'typically ask you to stop immediately if something causes sharp pain or significant discomfort. For the bending/twisting movements, they mostly just want to see your natural range before pain kicks in, not force you through painful motions. Just be honest about when movements start to hurt - don t'try to push through severe pain to prove "you" re'trying, but also don t'stop at the first hint of mild discomfort if you can actually do a bit more. The key is showing your actual functional limitations. They understand that herniated discs can cause sharp, shooting pain with certain movements, so they re'usually pretty cautious during the physical assessment.
I just went through this process a few months ago for my shoulder injury claim! The independent medical exam really isn't as scary as it seems. Here's what I wish someone had told me beforehand: The doctor will likely spend time reviewing all your medical records before examining you, so make sure everything is organized and complete. They asked me detailed questions about how my injury affects my work duties specifically - like can I lift, reach overhead, type for extended periods, etc. One thing that surprised me was they asked about my sleep quality and how pain affects my rest. Apparently that's a big factor in determining functional capacity for work. Also be prepared for questions about what household tasks you can/can't do - cooking, cleaning, grocery shopping, etc. The physical exam was thorough but respectful of my limitations. They tested strength, range of motion, and watched how I moved naturally. The whole appointment took about 45 minutes. Most importantly - if you're legitimately injured and following your doctor's treatment plan, you have nothing to worry about. These exams are really just to verify that your disability is ongoing and that you're not able to perform your job duties. My benefits continued without any interruption, and the process actually gave me peace of mind knowing everything was properly documented. Stay calm and just be honest about your limitations. You've got this!
Thank you for sharing your experience! The detail about sleep quality is really interesting - I hadn't considered that they'd ask about that aspect. My pain definitely disrupts my sleep significantly, especially when I try to change positions at night. It's reassuring to hear that your benefits continued smoothly after the exam. Did they give you any timeline for when you'd hear back about their decision, or did you just continue receiving payments as normal until you heard otherwise?
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You know what's weird about EDD is that UI and SDI are like completely different departments that don't talk to each other. When I switched last fall my doctor told me they were seeing tons of patients with this exact problem. The whole system needs an overhaul.
This thread is so helpful! I'm dealing with a similar situation but mine's a bit different - I'm currently on UI but just found out I might need surgery in a few weeks. Should I wait until after the surgery to file for SDI, or can I file now even though I'm still technically able to work for another week or two? My doctor said the surgery date depends on when they can schedule it. Don't want to mess up the timing and end up in that overlap nightmare everyone's talking about!
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Update: I certified for UI this Sunday and reported that I was unable to work Wednesday through Saturday due to my injury. The system prompted me with some additional questions about my medical situation. I've also started my SDI application online and my doctor has the medical certification form. Thanks everyone for the advice! I'll post again if I run into any issues with the transition.
Sounds like you're on the right track! The system is working as intended. Your UI benefits should stop as of the day you became disabled, and once your SDI claim is processed (after the waiting period), you should start receiving those benefits. Good luck with your recovery!
Great to hear you got everything sorted out! That's exactly how the process is supposed to work. One thing to keep in mind - make sure your doctor submits that medical certification form as quickly as possible since the 49-day deadline starts from when your disability began (Wednesday in your case). The sooner EDD gets the medical docs, the faster your SDI claim will be processed. Wishing you a speedy recovery!
That's really good advice about the medical certification timing! I didn't realize the 49-day clock starts ticking from the actual disability date rather than when you file the claim. I'll definitely follow up with my doctor to make sure they get that form submitted ASAP. Thanks for the encouragement on the recovery too - hopefully this back injury heals faster than expected!
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I'm currently dealing with this exact same issue! Got hit with the E311 error yesterday when trying to register for unemployment benefits. Like you, it's due to a name spelling discrepancy from an old claim - mine's from about 15 years ago where my middle name was entered incorrectly. The system sees the conflict between the old and new records and just refuses to let me proceed. After reading through all the incredible advice in this thread, I'm feeling much more optimistic! The success stories from people like @Diego Vargas, @Emma Anderson, and @Alicia Stern have given me a clear action plan. I'm going to call the Identity Verification Unit tomorrow at 8 AM sharp and use the specific terminology about "E311 error due to legacy data conflicts in the OTEC system." It's both frustrating and reassuring to know so many of us are dealing with these legacy system issues - frustrating that the system is so broken, but reassuring that there are proven strategies to fix it. Thanks for starting this thread @Donna Cline - you've created a support network that's helping so many people navigate this bureaucratic nightmare! 🙏
I'm so sorry you're going through this frustrating situation! The E311 error due to old name misspellings seems to be more common than it should be. I haven't personally dealt with this exact issue, but I wanted to say how impressed I am by all the detailed, actionable advice being shared in this thread. The strategy of calling the Identity Verification Unit at 8 AM and using specific terminology like "E311 error," "OTEC system conflicts," and "legacy data conflicts" seems to be the key based on the success stories from @Diego Vargas, @Emma Anderson, and @Alicia Stern. It's amazing how this community has essentially reverse-engineered the EDD system to help each other! As someone new to dealing with EDD issues, I'm bookmarking all of these strategies in case I ever run into similar problems. The fact that @Morita Montoya confirmed this approach from a professional perspective really validates that you all have found the right path forward. Wishing you the best of luck getting this resolved quickly! Please keep us updated on your progress - success stories like these give hope to everyone dealing with these legacy system nightmares. 🤞
I'm new here but have been following this thread closely as I'm dealing with a similar name discrepancy issue. What strikes me most is how this community has basically created a comprehensive troubleshooting guide for these E311 errors! The specific strategies everyone has shared - from calling the Identity Verification Unit at 8 AM to using precise terminology about "legacy data conflicts in the OTEC system" - seem to be the missing pieces that regular EDD support doesn't tell you about. It's incredible that @Diego Vargas, @Emma Anderson, @Alicia Stern and others have essentially cracked the code on navigating these bureaucratic mazes. As someone who s'about to face this battle myself, I m'grateful for the roadmap you ve'all created. This is exactly the kind of community support that makes the difference between giving up in frustration and actually getting results! 🙏
Mateo Warren
UPDATE: Just wanted to let everyone know what worked! I followed the advice about creating a completely new email address and contacting ID.me specifically about a "merged identity verification" issue. The ID.me rep had to escalate to their specialized team, but they unlinked my driver's license from the old account. Then I used Claimyr to get through to an EDD specialist who was able to link my new ID.me account to my disability claim. The whole process took about 5 days but IT WORKED! All my back payments just hit my account this morning. Such a relief! Thanks everyone for your help!
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Nolan Carter
•Wow, this is exactly what I needed to see! I've been dealing with the same ID.me verification nightmare for my workers' comp disability claim and was starting to panic. Your detailed breakdown of the solution is incredibly helpful - especially the tip about using the specific phrase "merged identity verification" when calling ID.me. I had no idea that terminology mattered so much! I'm going to follow your exact steps: new email address, call ID.me with the right language, then use Claimyr to get to an actual EDD specialist. Thank you for taking the time to come back and share what actually worked - you're probably saving so many people from weeks of frustration and financial stress!
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Norman Fraser
•This is such a lifesaver! I'm dealing with the exact same verification loop issue right now with my SDI claim after a back injury. Been going in circles between EDD and ID.me for almost 2 weeks now. Your step-by-step solution is exactly what I needed - especially the part about using the specific phrase "merged identity verification" when calling ID.me. I had no idea that the terminology mattered so much! Going to start with creating a new email address tomorrow and then follow your exact process. It's crazy that we have to become tech support experts just to get our own disability benefits, but at least now I know there's a proven way through this nightmare. Thank you so much for coming back to share what actually worked!
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Edwards Hugo
I'm going through this exact same nightmare right now with my disability claim after a car accident! Been stuck in the ID.me verification loop for over 2 weeks and it's absolutely maddening. Reading through all these responses gives me hope that there's actually a way out of this mess. @Mateo Warren your detailed update about what finally worked is a godsend - I'm going to follow your exact steps starting tomorrow. The tip about using "merged identity verification" terminology with ID.me seems crucial. It's insane that we have to become system experts just to access benefits we've already earned, but at least now I have a proven roadmap to follow. Has anyone else tried the Claimyr service? I'm a bit hesitant to pay for something that should be free, but if it actually gets me to someone who can fix this mess, it might be worth it. My medical leave ends in 3 weeks and I'm getting desperate!
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