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This is such a helpful thread! I'm bookmarking this for future reference. It's amazing how many different scenarios can come up with workers comp and SDI coordination - I had no idea these supplemental benefits were even possible until reading everyone's experiences here. @Ethan Anderson - Really glad you were able to get through to EDD and get clear guidance on your situation. Your step-by-step breakdown of what the rep told you to submit will definitely help others who find themselves in similar situations. One thing I wanted to add that might be useful for anyone else reading this: if you're currently injured at work, it's worth asking your HR department or workers comp case manager upfront whether you should also file for SDI to supplement your benefits. It seems like a lot of people (myself included) only find out about this coordination option after the fact, which makes everything much more complicated with the retroactive filing requirements. Thanks to everyone who shared their experiences and advice - this community is so valuable for navigating these confusing systems!
@Aaliyah Jackson You re'absolutely right about asking HR upfront! I wish I had known about this coordination possibility when my injury first happened. It would have saved me so much stress and paperwork trying to figure it all out months later. I m'definitely going to keep this thread saved too - there s'so much practical advice here that you just can t'find on the official EDD website. It s'really eye-opening how many different scenarios people have dealt with successfully. Makes me feel more confident about my own retroactive claim now that I know others have navigated similar situations!
As someone who's been through the EDD system multiple times, I just wanted to say this thread is incredibly valuable! The coordination between workers comp and SDI is one of the most confusing aspects of California's disability system, and seeing real experiences from people who've successfully navigated it gives me so much hope. @Ethan Anderson - Your situation really resonates with me. I had a similar experience where I didn't realize I could supplement my workers comp with SDI until way after the fact. The 49-day filing deadline seems so arbitrary when most people don't even know this option exists! I'm really glad you were able to get through to a knowledgeable EDD rep who could guide you through the process. For anyone else reading this who might be in a similar boat: don't give up if the first few EDD reps you talk to seem confused about coordination benefits. As several people mentioned, you really need to get to a Tier 2 specialist who understands these more complex scenarios. And definitely document everything - dates, names, reference numbers - because you might need to reference previous conversations. Thanks to everyone who shared their experiences here. This is exactly the kind of real-world guidance that makes all the difference when you're trying to navigate these systems!
@Oliver Cheng Absolutely agree about not giving up after talking to confused reps! I actually had to call EDD four different times before I found someone who even knew what coordination "of benefits meant." The first three reps either hung up on me or transferred me to departments that had nothing to do with my question. It s'really frustrating that there isn t'better training on these coordination scenarios since they seem to come up fairly often based on this thread. But you re'so right about documenting everything - I started keeping a little notebook with dates, times, and names of everyone I spoke with, plus reference numbers. It s'already come in handy when I had to explain my situation to the specialist who finally helped me. This whole thread has been such a lifesaver for understanding that I m'not alone in dealing with this confusing system!
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I had the exact same E313 error last week! What finally worked for me was switching to Microsoft Edge (I know, I know) and making sure JavaScript was enabled. Also try disabling any ad blockers or privacy extensions temporarily - sometimes they interfere with the EDD site's submission process. If you're still stuck, the disability hotline is 1-800-480-3287, but be prepared for a long wait. Hang in there, you'll get through this!
Oh wow, Microsoft Edge actually worked? That's wild! I never would have thought to try that browser. I'll definitely give it a shot along with disabling my ad blocker. Thanks for sharing what worked for you - it gives me hope that there's actually a solution to this mess! 🙏
I just went through this exact same error yesterday! What worked for me was using an incognito/private browsing window AND making sure I was logged out of any other EDD accounts first. Sometimes the site gets confused if you have multiple sessions. Also, double-check that all your required fields are filled out completely - E313 can sometimes show up when there's a validation error that's not being displayed properly. If you're still stuck, try the mobile version of their site - it's not great but sometimes processes differently than the desktop version. Hope this helps!
Great point about the incognito window! I've been logged into my regular UI account while trying to submit the disability application - that could definitely be causing conflicts. I'll try logging out completely and using a fresh private browsing session. The mobile site tip is smart too, I hadn't considered that. Thanks for all these suggestions, this community is so helpful! 😊
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This thread has been absolutely amazing to read through as someone completely new to dealing with EDD! I had no idea that they could automatically deduct from disability payments for old unemployment overpayments - that seems like such a critical piece of information that should be clearly communicated upfront. What really stands out to me is how Keisha's experience shows the importance of this community. Without the specific advice about "conditional offset waivers" and the proper phone numbers to call, she might have continued paying double for months without knowing she had the right to stop it. That $800 deduction during pregnancy would have been devastating for most budgets! I'm taking notes on all the practical advice shared here - calling the Collections Division directly instead of general EDD numbers, using specific terminology like "conditional offset waiver," getting confirmation numbers, and documenting everything. It's concerning that EDD's internal systems don't communicate properly, but at least knowing that helps you prepare. The recommendation about Claimyr also seems really valuable for actually getting through to someone who can help. The regular EDD phone system sounds like a nightmare from what I'm reading. Thanks to everyone who shared their knowledge, especially Oliver for the detailed technical explanations. This thread is going to help so many people avoid the stress and confusion that Keisha initially went through!
I'm also brand new to this community and this whole thread has been such an education! Reading about Keisha's situation really opened my eyes to how complicated EDD can be, especially during vulnerable times like pregnancy or disability. The fact that they can just automatically take money from your benefits without clear advance warning seems so unfair. What I find most valuable is seeing how the community rallied around with specific, actionable advice. Oliver's expertise with the legal terminology was incredible - I never would have known about "conditional offset waivers" or that you need to specifically request to stop automatic deductions even after setting up a payment plan. That kind of insider knowledge could literally save someone from financial hardship. The emphasis on documentation and calling specific departments rather than general numbers is also really eye-opening. It sounds like EDD's systems are pretty fragmented, which puts the burden on individuals to be their own advocates and keep detailed records. I'm definitely bookmarking this for future reference and will share it with anyone I know who might be dealing with EDD issues. It's amazing how a single thread can contain so much practical wisdom that you'd never find in official documentation. Thank you everyone for creating such a helpful resource!
This entire thread has been such a valuable resource! As someone completely new to navigating EDD, I had no idea that automatic benefit offsets were even possible, let alone that they could happen without clear advance notice. Reading about Keisha's initial shock at discovering the $800 deduction really highlights how unprepared most people are for these situations. What I find most concerning is how the burden falls on individuals to know specific legal terminology like "conditional offset waiver" just to receive fair treatment. It seems like the system is designed to automatically take money first and require people to fight back with insider knowledge to stop it - especially problematic when dealing with vulnerable populations like pregnant women or people with disabilities. The community response here has been incredible though! Oliver's detailed explanations about the legal requirements and proper procedures were game-changing. The fact that EDD legally cannot collect through both payment plans AND benefit offsets unless explicitly agreed to is crucial information that should be much more widely known. I'm definitely saving all the practical tips shared here - the specific phone numbers, the importance of requesting confirmation numbers, and the recommendation about using services like Claimyr to actually get through to someone who can help. It's unfortunate that navigating government benefits requires this level of strategy, but I'm grateful this community exists to share these hard-won insights. Thanks to everyone who contributed their knowledge - this thread is going to help countless people avoid the financial stress and confusion that these automatic deductions can cause!
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I'm dealing with this exact same issue right now! My DE 2593 form was supposed to appear in early September and it's completely missing from my UI Online account. It's been 3 weeks without payments and I'm starting to panic. I've tried all the usual stuff - checking spam, clearing cache, logging out and back in multiple times. The most frustrating part is that I can see my claim is active and everything looks normal except for this one missing form that's holding everything up. Has anyone had luck with the EDD messaging system recently? I'm hesitant to try the paid calling service but I'm getting desperate. Really grateful for all the advice in this thread - it helps to know I'm not going crazy and this is actually a widespread problem with their system!
@Paolo Ricci I totally feel your frustration! I m'new here but dealing with something similar. Have you tried reaching out to your local assemblymember like @Michael Green suggested earlier in this thread? It seems like that might be faster than waiting for EDD to respond through their messaging system. Also, @Aisha Rahman had success with the messaging system but it took 2 weeks - might be worth trying that while also pursuing other options. Don t lose hope,'it sounds like this is definitely fixable even though the system is a mess right now!
I'm so sorry to hear you're going through this - the EDD system can be incredibly frustrating! I just joined this community because I'm having similar issues with my disability benefits. From reading everyone's experiences here, it sounds like the missing DE 2593 form is unfortunately a common glitch in their system. I'd definitely recommend trying @Hailey O'Leary's suggestion about checking the "Forms" section in UI Online first, then following @Zoe Walker's step-by-step approach if that doesn't work. The assemblymember contact route that @Michael Green mentioned seems to have helped others too. Document everything you're doing - dates, times, who you spoke with - it'll help if you need to escalate later. Hang in there, it sounds like most people eventually get it resolved even though the wait is stressful when you need those benefits! 🤞
Rajiv Kumar
i just remembered they send them out electrilcally now to save paper. checked my email and found a notification from january that it was available online. might wanna check ur email too if u havent already lol
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Mila Walker
Just wanted to add for anyone else who might be searching for this - if you're having trouble finding the "Forms and Certificates" section in your SDI Online account, try looking under "History" first and then "Forms" from there. The navigation can be a bit confusing. Also, make sure you're logged into the SDI portion specifically, not just the regular EDD unemployment portal. I made that mistake initially and couldn't find anything until I switched to the correct section.
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