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have you tried turning it off and on again? ๐คฃ jk jk. but seriously, sometimes their website glitches. Try clearing your cache and cookies, then log in again. Might solve the problem without having to call.
OP, whatever you do, DON'T listen to anyone telling you to just wait it out. I made that mistake and ended up losing benefits for a whole month. Be proactive!
^^^ THIS. The squeaky wheel gets the grease, as they say. Make some noise!
5M
I had a similar issue last year. Turned out I missed a doctor's certification. Make sure you check if that's what you're missing too. It's easy to overlook!
Oh man, I didn't even think about that. I'll definitely look into it. Thanks for the heads up!
5M
Not to be that guy, but have you tried faxing them? I know it sounds like we're back in 1995, but sometimes it works when nothing else does lol
omg yes! I thought I was the only one still using a fax machine in 2023 ๐
5M
Pro tip: There are online fax services if you don't have access to a physical fax machine. Some are even free for a limited number of pages.
5M
Has anyone tried reaching out to them on social media? I've heard some people have luck getting responses on Twitter.
I tried that last month. They just sent me a link to the FAQ page ๐ Useless!
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Guys, I just got through to someone! Here's what worked for me: 1. Called at 7:59 AM 2. Chose option 2, then 4, then 1 3. When it asked for SSN, I pressed # instead 4. Got transferred to a real person within 10 minutes Hope this helps someone!
Wait, what does pressing # instead of entering SSN do?
5M
@profile18 I think it flags your call as a general inquiry rather than a specific claim. Seems to route you to a different queue.
5M
I'm in the same boat. It's so stressful. Sending good vibes your way, OP! ๐
Thanks, friend. We're all in this together ๐ช
5M
am i the only 1 who thinks its weird the company is paying 75%? like, why not just bring you back full time?
Right?? Seems fishy to me. OP, make sure you're not getting shortchanged here.
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I hadn't thought about it that way. I'll definitely ask for more details from HR.
5M
Oof, buckle up buddy. Dealing with EDD is gonna be a wild ride. Stock up on coffee and patience! ๐
Quick question - did you file for State Disability Insurance (SDI) or Paid Family Leave (PFL)? Just want to make sure you applied for the right program since you mentioned having a baby.
I applied for SDI. Should I have done PFL instead?
5M
SDI is correct for the initial recovery period after birth. You can transition to PFL after that if you want more bonding time. Just making sure!
5M
Ive been in your shoes and it SUCKS. heres what worked for me: 1. Call right when they open 2. Have all your docs ready 3. Be super nice to the rep (even tho you wanna scream) 4. Ask for a supervisor if the first person cant help 5. Follow up EVERY WEEK until its resolved Stay strong, you got this! ๐ช
This is solid advice. Persistence is key with EDD!
5M
Have you tried faxing them? I know it sounds old school, but sometimes that gets a faster response than calling or emailing.
Faxing? What year is it? ๐ But seriously, I'll try anything at this point. Do you have the fax number?
5M
Lol, I know right? But hey, if it works! Here's the number I used: 855-342-3057. Good luck!
5M
Just a heads up, there's been a lot of delays lately due to system upgrades. Might be why you haven't received the form yet. Doesn't make it any less frustrating though.
idk man, sounds like ur in a tough spot. have u tried just showing up at the docs office? sometimes u gotta be the squeaky wheel to get the grease ya know
This! I had to do this once. Sat in the waiting room until they agreed to see me. It was awkward but it worked.
5M
Is anyone else sick of how the unemployment system treats us like we're trying to scam them? We're just trying to survive here. It's not our fault the economy is a dumpster fire. ๐ฅ
It's because a few bad apples spoil the bunch. There are people who do try to scam the system, which makes it harder for the rest of us.
5M
Doesn't matter. The system should be designed to help people, not to catch a few cheaters at the expense of everyone else.
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have u tried turning it off and on again? ๐คฃ๐คฃ๐คฃ
lol classic IT support
5M
I swear the EDD website is held together with duct tape and prayers. How hard is it to build a system that actually works?!
For real tho. Its 2023, get it together EDD! ๐
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Lim Wong
have u tried faxing them? sometimes old school methods work best with these dinosaur agencies lol
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Dananyl Lear
Whatever you do, don't give up! I almost lost hope with my claim, but it finally got approved after 3 months of back and forth. Hang in there!
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Demi Lagos
Thanks for the encouragement! It's good to hear success stories. Gives me hope!
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