Can't reach California Disability? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I'm dealing with the exact same E311 error right now! It's so frustrating because like you, all my info is correct and I even completed the ID.me verification. I've been lurking here trying to find solutions and it seems like this is a pretty common issue with EDD's system not syncing properly with ID.me. From what I've read in other threads, it might be worth trying to clear your browser cache and cookies completely before attempting again, or even trying from a different device entirely. Some people have said that helped them get past the identity mismatch error. Also, if you haven't already, try logging into your ID.me account directly to make sure your verification is actually showing as complete on their end. Sometimes there's a delay or glitch there too. Let me know if any of the suggestions from the other folks here work for you - I'm taking notes for when I tackle this nightmare again tomorrow! 🤞
I'm so glad I'm not the only one dealing with this! The E311 error has been driving me crazy too. I tried the browser cache clearing trick you mentioned and it actually seemed to help a little - at least I got past the initial login screen before hitting the identity mismatch again. One thing I noticed is that when I log into ID.me directly, my verification shows as "complete" but there's a weird delay in the timestamp that makes me wonder if EDD's system is checking an older version of my verification status. Have you noticed anything like that on your end? I'm definitely going to try some of the other suggestions here too, especially the in-person office visit if nothing else works. Thanks for sharing your experience - it helps to know we're all in this together! Keep me posted on how it goes for you! 💪
I had this exact same E311 error a few months ago! What worked for me was actually contacting ID.me support directly first, not EDD. Turns out there was some kind of sync issue between their systems. ID.me support was able to "refresh" my verification on their end and push it through to EDD again. After that, I waited about 24 hours and then the EDD system finally recognized my verified status. Worth a shot before you spend hours on hold with EDD! Their chat support is usually pretty responsive too.
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Just a heads up, make sure you keep copies of all your correspondence with EDD. It's saved my butt more than once when dealing with them.
I'm dealing with something similar right now - they scheduled me for an exam 4 hours away in Fresno when I'm in San Diego. From what I've researched, you have the right to request a reasonable accommodation for location if the distance creates an undue hardship. I'd suggest mentioning in your email that the 12-hour round trip creates both financial and logistical hardship, especially if you're dealing with a disability. Also, reference the Americans with Disabilities Act - they're supposed to make reasonable accommodations. I'm planning to send my request certified mail so there's a paper trail. Keep us posted on how it goes!
This is super helpful advice! I didn't know about the ADA angle - that's really smart. The certified mail idea is brilliant too. Do you happen to know what specific email address or department I should send this to? I want to make sure it gets to the right people who can actually make the change.
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Has anyone else noticed that the wait times seem to be getting worse? I swear it used to be bad, but now it's just ridiculous. Is there some kind of staffing shortage or something?
Yeah, its a perfect storm of more people needing benefits and less people to process them. We're all just caught in the middle 😔
It's overwhelming everywhere. The pandemic increased the number of claims, but staffing didn't keep up.
I'm going through the exact same thing right now! Filed my SDI claim about 6 weeks ago and it's been radio silence ever since. The uncertainty is the worst part - like, I need to know if I should be looking for other options or just keep waiting. I've tried calling but gave up after being on hold for 2+ hours multiple times. Really hoping some of these tips from everyone help speed things up. It's frustrating that we have to jump through so many hoops when we're already dealing with health issues.
I'm so sorry you're dealing with this too! The waiting game is absolutely brutal, especially when you're already struggling with health issues and need that financial support. I'm actually pretty new to navigating all of this myself, but from reading through everyone's experiences here, it sounds like the system is just incredibly overwhelmed right now. The advice about calling early in the morning and checking the online portal regularly seems to come up a lot. I also hadn't considered reaching out to local representatives before seeing it mentioned here - that might be worth trying if the standard channels keep failing you. It's really disheartening that we have to become experts in bureaucracy when we should be focusing on our health, but I guess that's the reality we're dealing with. Hoping things move forward for both of us soon! 🤞
I'm in a similar boat - filed about 5 weeks ago and still waiting! The silence is definitely the hardest part. I've been checking the online portal daily (sometimes multiple times a day, I'll admit) and calling every few days, but no luck getting through yet. One thing that's helped me cope a bit is keeping a detailed log like someone mentioned earlier - noting every call attempt, what time I called, how long I waited, etc. It doesn't speed up the process but at least makes me feel like I'm doing something productive. Also found it helpful to join some Facebook groups for CA disability claims where people share real-time updates about wait times and success stories. Hang in there - we'll get through this eventually! 🙏
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Have you considered getting a lawyer? Some specialize in SDI appeals and might be able to help. Many offer free consultations.
I hadn't thought of that. Do you know if it's expensive to hire a lawyer for this kind of thing?
It can be, but some work on contingency. Meaning they only get paid if you win. Might be worth looking into if your appeal doesn't work out.
I went through something similar last year! The key is to act fast - definitely file that appeal within 30 days like others mentioned. When I had my denial, I wrote a detailed timeline showing exactly when I received the denial vs. when the form was due, and that helped my case. Also, if you can get your doctor's office to write a letter explaining any delays on their end, that can be really helpful. The appeals process took about 6 weeks for me, but I did eventually get approved. Don't lose hope - the initial denial doesn't mean it's over!
This is really encouraging to hear! Thank you for sharing your experience. I'm definitely going to follow your advice about documenting the timeline. It's so reassuring to know that someone else went through this and came out successful on the other end. 6 weeks feels like forever when you're waiting, but at least there's light at the end of the tunnel. Did you have to do anything special during the appeals process, or was it mostly just waiting after you submitted everything?
@Evan Kalinowski This gives me so much hope! I m'in almost the exact same situation right now. Quick question - when you wrote that detailed timeline, did you submit it as part of your initial appeal or did you have to send it separately? Also, did you include any other documentation besides the doctor s'letter? I want to make sure I m'covering all my bases when I file my appeal. Really appreciate you taking the time to share what worked for you!
Dmitry Ivanov
lol good luck. the system is a joke. i've been trying to sort out my claim for months now 🤡
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Taylor Chen
I went through something similar last year and it was definitely confusing at first. One thing that really helped me was creating a simple spreadsheet to track both claims - I put down the dates, amounts, status updates, and any correspondence for each one separately. Also, when you file the new claim, be super clear in your application that you have an existing claim and explain why you need the second one. The EDD workers appreciate the transparency and it helps prevent delays or complications down the line. Don't stress too much - as long as you're honest about your situation and keep good records, you'll get through this!
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Darcy Moore
•That spreadsheet idea is genius! I never thought of organizing it that way but it makes so much sense. Thanks for sharing that tip - I'm definitely going to set one up today. It's reassuring to hear from someone who actually got through this process successfully. Did you end up getting both claims approved or did you have any issues along the way?
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