California Disability

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This thread is a goldmine! 🏆 As someone who's been lurking in EDD hell for months, I'm blown away by all the actionable advice here. I had no clue about the separate SDI number (1-800-480-3287) or that you could download the DE 1000A directly from their website - I've been sitting here waiting for them to mail it like a chump! 🤦‍♀️ The "Ask EDD" online form tip is genius too. It's wild that we've basically created our own EDD survival guide in the comments section because their actual system is so useless. Definitely trying the SDI line first thing Monday morning. Thank you all for sharing your battle-tested strategies - this community is literally saving people's sanity and potentially their appeals! 💪

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Right?! This thread should honestly be pinned or turned into a wiki for this community! 📌 I'm also pretty new to dealing with EDD and was feeling completely lost until I found this post. It's honestly shameful that we have to rely on each other to figure out basic processes that should be straightforward. But I'm so grateful for everyone sharing their experiences - especially the specific phone numbers and forms! I'm taking notes on everything and will definitely pay it forward when I hopefully get through this mess. The collective knowledge here is better than anything EDD provides officially. Solidarity! ✊

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Just wanted to jump in as someone who's been through the EDD appeals process recently! All the advice here is spot on - definitely call that SDI-specific number (1-800-480-3287) that someone mentioned earlier, and don't wait for them to send you the form! I made that mistake initially and almost missed my deadline. One thing I'd add: when you do get the DE 1000A form (whether downloaded or mailed), make sure to read the instructions super carefully. I almost messed up my appeal by not including all the required documentation. Also, consider sending it both certified mail AND fax if possible - I've heard mixed stories about things getting "lost" in their system. The fact that we need a whole support group just to navigate basic government services is ridiculous, but I'm so glad this community exists! Rooting for you OP - don't give up! 🤞

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This is such solid advice! 💯 The double submission (certified mail AND fax) is brilliant - I never would have thought of that but it makes total sense given how often things seem to disappear into the EDD void. And you're absolutely right about reading those instructions carefully - I can imagine it's easy to miss something important when you're already stressed about the whole situation. Thanks for the heads up about the documentation requirements too. It's crazy that we need a PhD in bureaucracy just to appeal a basic decision, but posts like yours are literally lifesavers for people trying to navigate this mess. Really appreciate you taking the time to share your experience! 🙏

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Has anyone else noticed that the EDD website is down like, all the time? How are we supposed to submit stuff online if their system is always busted? 🤦‍♂️

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omg yes! I swear its always "scheduled maintenance" when I need to use it

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This is why I always mail my forms now. Old school, but at least it works 📨

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Hey Donna! I just went through this same process a few months ago and totally understand the confusion. Here's what worked for me: First, download the DE 2501 from the EDD website (when it's actually working lol). Fill it out completely - don't leave any sections blank, even if they seem irrelevant. For the DE 2525XX, call your doctor's office ahead of time and let them know you'll need this form filled out. Some offices are familiar with it, others aren't, so giving them a heads up helps. Also, I'd recommend submitting everything via certified mail so you have proof they received it. The whole process took about 3-4 weeks for me once I submitted everything correctly. You got this! 💪

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This is super helpful! I'm just starting this process myself and the certified mail tip is golden. Did you have any issues with your doctor's office understanding what info they needed to include on the DE 2525XX? I'm worried mine might not fill it out correctly 😅

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I'm in a very similar situation right now - left my job due to worsening depression and panic attacks, got denied UI, and now considering SDI. Reading through all these responses is giving me hope that there might be another option. My therapist has been documenting my condition but I'm worried it won't be seen as "serious enough" compared to physical disabilities. Has anyone here successfully gotten SDI approved for mental health conditions like anxiety/depression? I know you mentioned severe anxiety in your post - did your doctor emphasize how it physically prevents you from working?

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Mental health conditions absolutely qualify for SDI! I actually got approved for severe anxiety and depression last year. The key is having your therapist document specific functional limitations - like how panic attacks prevent you from concentrating, attending meetings, or maintaining regular work schedules. My doctor described how my anxiety caused physical symptoms (nausea, trembling, insomnia) that made it impossible to perform job duties. Don't minimize mental health conditions - they're just as valid as physical ones under SDI. Make sure your therapist uses clinical language and explains exactly how your symptoms interfere with work activities. The medical certification form has specific questions about functional capacity that your provider will need to address.

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I want to add something important that hasn't been mentioned yet - make sure you keep detailed records of everything throughout this process! I learned this the hard way when EDD requested additional documentation weeks after I submitted my initial claim. Keep copies of all your medical records, pay stubs, the completed medical certification form, and any correspondence with EDD. Also, if you need to contact EDD about your disability claim, their disability phone line (1-800-480-3287) tends to have shorter wait times than the unemployment line, though it's still not great. One last tip: if your claim gets delayed or denied, don't give up - you have appeal rights and many initial denials are overturned on appeal, especially when you have strong medical documentation like it sounds you do. The fact that your doctor is willing to complete the certification forms is a really good sign!

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This is such excellent advice about keeping detailed records! I wish I had known this when I was dealing with my unemployment claim - I ended up scrambling to find documents they requested weeks later. I'm definitely going to start a dedicated folder for all my SDI paperwork. The tip about the disability phone line having shorter wait times is really valuable too. It's encouraging to know that appeals are often successful when you have good medical documentation. I feel like I'm finally getting a clear roadmap for this process thanks to everyone's help here. Has anyone had experience with the appeal process if you don't mind sharing how long that typically takes?

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I'm new to this community but facing a very similar situation! I have a rotator cuff tear that requires surgery in about 6 weeks, and I left my job about 3 weeks ago for completely unrelated reasons. Reading through all these detailed experiences has been so helpful and honestly gives me hope that I might be able to qualify for SDI during my recovery period. What really strikes me from everyone's stories is how important it is to get your doctor to document current limitations before the surgery, not just wait for the procedure date. My shoulder condition has definitely been getting worse - I'm already having trouble lifting anything over 10 pounds and can't sleep on that side anymore, which would definitely impact most jobs I'm qualified for. The success stories from @Joshua Hellan, @Asher Levin, and others show that it's possible to navigate this even when unemployed at the time of disability. I'm planning to call my orthopedist tomorrow to schedule an appointment specifically to discuss documenting my current functional limitations. The recovery timeline my surgeon mentioned is about 3-4 months, so I really need to get this right. Thank you everyone for sharing such detailed experiences - this thread has been incredibly valuable for understanding how to approach this complex situation!

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Welcome to the community! Your rotator cuff situation sounds really challenging, and you're definitely taking the right approach by planning to get documentation from your orthopedist ASAP. I'm also new here but have been following this entire thread closely since I'm dealing with upcoming surgery while unemployed too. The fact that you're already having trouble with lifting and sleep positioning due to your shoulder condition sounds like it would definitely impact your ability to perform most work duties - that's exactly the kind of functional limitation that several successful people here have mentioned documenting. @Joshua Hellan s'experience with getting his doctor to establish the disability start date before surgery rather than waiting for the procedure seems like the perfect blueprint for your situation. Your 3-week gap since leaving your job actually seems pretty manageable compared to some of the timelines others have successfully navigated. I d'definitely ask your orthopedist to specifically document how your current shoulder limitations prevent you from performing normal work activities, especially the lifting restrictions and sleep disruption affecting your daily functioning. This thread has been such an amazing resource for all of us dealing with these complex timing situations. Good luck with your appointment and surgery!

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I'm new to this community but also facing a very similar situation with upcoming surgery while unemployed! I have a herniated disc that requires surgery in about 8 weeks, and I left my job last month for unrelated reasons. Reading through all these detailed experiences has been incredibly helpful and reassuring - especially seeing that so many people have successfully navigated SDI approval even without current employment. What really stands out from everyone's stories is how crucial it is to establish your disability start date based on when your doctor determines you're unable to work, not just the surgery date. My back pain has definitely been progressively worsening over the past few months, making it difficult to sit for extended periods or lift anything heavy. Based on all the advice shared here, I'm planning to schedule an appointment with my surgeon this week to document these current limitations and establish when my condition became disabling. The success stories from @Joshua Hellan, @Asher Levin, and others give me confidence that this can work out with proper documentation and timing. Thank you all for sharing such detailed experiences - this thread has been invaluable for understanding how to approach this complex situation! I'll definitely update once I go through the process.

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I had this exact same issue a few weeks ago! Here's what ended up working for me: Go to your UI Online account and click on "Claim History" instead of looking in your inbox. Sometimes the certification form shows up there even when it's not in your messages. Also, try using a different browser or device - I found mine when I switched from my phone to my laptop. If all else fails, you can actually certify over the phone by calling the EDD phone number (1-866-333-4606) and using their automated system. It's not ideal, but it works if you're running out of time before your deadline. Don't panic - there are ways to get this sorted! 🙏

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This is super helpful! I'm dealing with a similar situation right now. Quick question - when you called the automated system, did you need any specific information beyond the usual stuff like SSN and claim details? And how long did the phone certification process take? Thanks for sharing this workaround! 🙌

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@Dana Doyle This is exactly what I needed to hear! I ve'been stressing about this all morning. I m'definitely going to try the Claim History section first - never thought to look there. And good to know about the phone option as a backup. You re'a lifesaver! 🙏

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I had this happen to me twice! First thing - check if you're looking at the right benefit year. Sometimes people accidentally look at an old claim that's expired. Also, try accessing your account during off-peak hours (like early morning or late evening) - the system is less glitchy then. If you still can't find it, there's actually a "Contact EDD" form you can submit through your UI Online account explaining the missing certification. They usually respond within 2-3 business days and can manually send you the form or fix whatever glitch is preventing it from showing up. Don't stress too much - as long as you're actively trying to resolve it before your deadline, they're usually understanding about technical issues on their end. Keep screenshots of your attempts to access it too, just in case! 📸

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@Sofia Torres This is really comprehensive advice! I especially appreciate the tip about checking during off-peak hours - I never would have thought that server load could affect what shows up in your account. The screenshot suggestion is brilliant too. I m'new to dealing with EDD and honestly feeling pretty overwhelmed by all the potential pitfalls, but seeing how helpful everyone is being here gives me hope that these issues can actually be resolved. Thanks for taking the time to share your experience! 🙏

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