CalWorks

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ali Anderson

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did u report it to the police too? my cousin didnt get her money back until she filed a police report

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Logan Stewart

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Filing a police report isn't required for EBT theft claims with CalWORKs, but it can sometimes help speed up the process or add credibility to your claim if it's being questioned. The county's fraud investigation unit works separately from local police though.

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Mikayla Brown

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check you're benefits account online maybe they already added the money back but didn't tell you? happened to my sister last year

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Diego Castillo

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Just checked BenefitsCal again and nothing's been added back yet. Still showing a $0 balance which is making me panic. I appreciate everyone's suggestions though - at least now I have some numbers to call tomorrow.

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Samantha Howard

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I want to add something important: make sure you're enrolled in the online BenefitsCal portal if you aren't already. That way, even if you miss physical mail, you'll get electronic notifications about upcoming deadlines. You can also submit renewals and SAR 7s online, which gives you a confirmation number and timestamp as proof. For your current situation, if your benefits do get discontinued, ask specifically for "expedited restoration" due to hardship. Mention that you have rent due and insufficient funds. This can sometimes move your case to a priority queue. Also, when you go in person, ask for a "Customer Service Request" form. Fill it out explaining your situation and request that they expedite your renewal. Keep the yellow copy as proof.

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Victoria Stark

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I had no idea about the Customer Service Request form! Will definitely ask for that tomorrow. And I'll set up the BenefitsCal portal ASAP - that would have prevented this whole mess.

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Benjamin Kim

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another thing i forgot to mention - make sure u have proof u mailed it on the 26th cause sometimes they lose paperwork and then blame u!! happened to me twice and i had no way to prove i sent it 😡

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Emma Bianchi

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yay!!! so glad u got it fixed! the system is so broken its crazy

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Lucas Kowalski

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Great news! Make sure to follow up if the benefits aren't restored within the 48 hours they promised. And for future reference, when uploading documents to BenefitsCal, it's sometimes better to use the mobile app to take photos rather than scanning - their system seems to process photos better than scanned documents in many cases.

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Zoe Alexopoulos

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Yes, the SAR7 is different from recertification. The SAR7 is a simpler mid-period report that verifies your continued eligibility by updating income, household composition, etc. Recertification is a more comprehensive review of your entire case that happens annually. And you're exactly right about the IRT (Income Reporting Threshold). It's the maximum amount your household can earn before you must report it, even if it's not your regular reporting month. Your IRT amount should be listed on your approval notices - it's based on your household size and is set at 130% of the Federal Poverty Level. If your income ever exceeds this amount, you must report it within 10 days. One thing to keep in mind: even though you only have to report certain changes during your report months, keeping your worker updated on things like address changes should be done immediately. Missing notices is one of the biggest reasons people lose benefits unexpectedly.

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Mateo Martinez

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Thank you for explaining! I think my IRT is around $2,800 for my household size, but I'll double-check my last approval notice. I've been working part-time and nowhere near that amount, but it's good to know for sure what the limit is. This system is so complicated sometimes.

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StarStrider

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U should ask 4 ur workers email!!! My worker lets me email her questions and she usualy responds in a day or 2. Way easier than calling!!!!

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Logan Chiang

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wait im confused does snap and calfresh mean the same thing?? i thought they were different programs

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Ruby Blake

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Yes, CalFresh is California's name for the federal SNAP (Supplemental Nutrition Assistance Program) benefits. They're the same program - food assistance that comes on an EBT card. People often use both terms interchangeably in California.

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Anita George

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Thanks everyone for all the helpful responses! I feel much better now knowing that only the child support I actually receive will count toward my CalFresh eligibility. I'll make sure to bring my bank statements and DCSS payment history to my recertification appointment to show exactly what I've been getting (which isn't much!). Really appreciate all the advice, especially about the IRT reporting requirement. I'll check my notice to see what my threshold is, though I doubt I'll ever get enough child support to reach it at this rate.

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LordCommander

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Update: I finally got through to my worker using that Claimyr service someone suggested. You were all right - they were projecting my income based on my hourly rate and weekly hours. My worker explained they use my hourly rate ($13.50) × hours per week (20) × 4.33 weeks = $1,169.10, which they rounded to $1,170.83 with some adjustment I didn't fully understand.She also explained about the income disregards, so my actual benefit reduction isn't as bad as I initially thought. Thanks everyone for your help! I'm going to be much more careful with tracking my income reporting going forward.

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Zoe Wang

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That's great! Just remember that if your hours ever change significantly (especially if they decrease), report it right away with proof from your employer. CalWORKs can adjust your benefits up if your income goes down, but they need documentation.

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Julian Paolo

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forgot to say make sure u check the box for expedited calfresh when u apply! if ur income is low enough and ur rent/utilities are high enough, they can approve u in like 3 days instead of 30. worth a shot

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Daniel Price

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Your situation sounds rough, sending you positive thoughts. When my husband and I split, I also applied for benefits. One thing that tripped me up was the verification process. They kept asking for more and more documents! Make sure you respond quickly to any requests for verification or your application can get denied just for not responding in time. Also just a heads up that they usually send notices through the mail, so make sure your brothers' address is a secure place for you to receive mail. My benefits got discontinued once because I missed an important notice when I was between homes.

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Vanessa Chang

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Thanks for the tip. Mail shouldn't be a problem at my brothers' place, but I'll make sure to check it regularly. Did they ever contact you by phone or email, or was it all through regular mail?

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Daniel Price

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They called me for the interview but everything else was through mail. I think you can sign up for text alerts now on BenefitsCal but important notices still come through mail. They're very old-school that way lol

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Jamal Harris

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Just to clarify some confusion I'm seeing here: This is the Summer EBT program (sometimes called Summer P-EBT in some counties), which provides a one-time benefit of approximately $120-130 per eligible child to help with food costs during summer when kids aren't getting school meals. It's separate from your regular CalWORKs cash aid and CalFresh benefits. The payments are being issued on a rolling basis through May and June. If you haven't received yours yet, it doesn't necessarily mean there's a problem. However, if you want to check on the status, you can contact your county office or use BenefitsCal online portal to check for notices. And yes, the total amount is based on the number of eligible children in your household. For a household with 3 eligible children, you'd receive approximately $391 as a single payment.

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QuantumQuester

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Thank you for explaining so clearly! This makes much more sense now. I'll check BenefitsCal to see if there's any update on when I might receive mine.

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Zoe Stavros

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does anyone know if we get this food benefit thing AND our regular calworks? or do they take it out of our regular amount?

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Jamal Harris

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This Summer EBT benefit is completely separate from your regular CalWORKs cash aid. You'll still get your normal CalWORKs amount - this is an additional benefit specifically for food during the summer months when kids aren't getting school meals. It doesn't reduce your regular benefits at all.

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Leila Haddad

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Had the WORST experience trying to report my stolen benefits last month. Spent 4 HOURS on hold with the county office and kept getting disconnected! Finally had to drive all the way to the welfare office and wait another 3 hours to file a report in person. The worker even had the nerve to imply I might have spent the money myself! By the time I finally got someone to take my report seriously, I was already late on rent and got hit with a $75 late fee. The system is DESIGNED to make us fail!!

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Eduardo Silva

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thats y i just use claimyr.com when i need to talk to my worker, it gets through the phone lines for u. only way i could reach anybody when my benefits got stolen. they got a video showin how it works https://youtu.be/jzISHxCPLwE saved me from havin to take the bus to the office with my kids

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Malik Jenkins

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I just checked the CalWORKs website and found this bulletin about the benefit theft issue: https://benefitscal.com/security-tips It says they're seeing a huge spike in theft right after benefits are issued. I'm going to set an alarm to withdraw mine at 12:01am when it hits my account. Thanks everyone for the advice! I really can't afford to lose this money with rent being due.

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Freya Andersen

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Good plan! Just be careful using ATMs in the middle of the night - sometimes thieves target people at ATMs during those hours. If you can, use an ATM inside a store that's open 24 hours, or wait until early morning at a bank branch. Also, don't forget that some banks will waive fees if you transfer the money directly to your account instead of withdrawing cash.

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Aisha Mahmood

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I noticed you mentioned working part-time. Have you been meeting your Welfare to Work (WTW) participation requirements? If you're not meeting the required hours or haven't completed your WTW plan, they might have applied a sanction, which would reduce your grant amount. Working 15 hours per week might not be enough to meet the requirements, which are typically 20-30 hours depending on your children's ages.

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Luca Russo

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I'm actually exempt from WTW right now because I'm the primary caregiver for my 3-year-old. My worker said I don't have participation requirements until she turns 6. So I don't think that's the issue, but I'll definitely bring it up when I call just to make sure.

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Aisha Mahmood

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That's good to know! You're right - having a child under 6 can qualify you for a WTW exemption. Definitely confirm this when you call, as it eliminates one possible reason for the lower grant amount.

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Carmen Vega

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After reading all these responses, I'm now wondering if MY benefits are calculated correctly! I get $890 for me and my two kids, and I make about $900 a month at my part-time job. I've never understood how they come up with these numbers.

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Nia Harris

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Based on what you shared, your amount sounds about right. With $900 income, after disregards your countable income would be around $225 ($900-$450=$450, then 50% of that is $225). If the maximum for a family of 3 is $1,030, minus $225, that's $805. Factors like child support or other income could explain the difference. But you can always call your worker and request a breakdown of your grant calculation!

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