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I'm new to CalWORKs and this thread is both helpful and terrifying! I just applied last month and my benefits are showing as pending too. Reading all these stories about people waiting weeks without any communication from their workers has me really worried. It seems like the system has some serious issues with transparency and communication. I had no idea that things like one-time child support payments or random system glitches could cause such long delays without anyone telling you what's happening. Really appreciate everyone sharing their experiences and solutions like the Claimyr service and going to the office early in the morning. This community seems way more responsive and helpful than the actual CalWORKs system! Hopefully my case processes faster since it's a new application, but now I know what to look out for and what options I have if I get stuck in pending status too.
Welcome to the community @Kayla Morgan! I know this thread probably seems overwhelming as a new applicant, but don't let it scare you too much. While these delays and communication issues are definitely frustrating and more common than they should be, many cases do process smoothly without problems. Since you're a new applicant, your case might actually move faster than ongoing cases that can get flagged for various reviews. Just keep an eye on your BenefitsCal account for any tasks or messages, and don't hesitate to reach out (here or through the methods people mentioned) if you notice your case sitting in pending status for more than a week or two. The community here really is more helpful than the official system sometimes - we all understand what it's like to navigate these challenges!
This whole thread really highlights how broken the CalWORKs communication system is! I've been dealing with similar pending benefit issues for the past month and it's incredibly stressful when you're already struggling financially. What I've learned from my own experience and reading everyone's stories here is that there are so many different reasons benefits can get stuck - child support payments, income reporting threshold changes, random system glitches, processing backlogs - but they never bother to tell us what's actually happening. We're just left to guess and worry while bills pile up. The fact that we have to rely on third-party services like Claimyr or show up at offices at 7:30 AM just to get basic information about our own cases is ridiculous. Thank you to everyone who's shared their experiences and solutions - this community provides way better support than the actual agency does. For anyone still dealing with pending benefits, definitely try the suggestions people have mentioned here. The system may be broken but at least we can help each other navigate it!
@Ella Harper You ve'absolutely captured what so many of us are experiencing! I m'dealing with pending benefits right now too and the lack of communication is just maddening. It s'2025 and we re'still playing detective trying to figure out why our basic assistance is delayed. What really gets me is that they have all this technology - online portals, automated systems - but somehow can t'send a simple message saying your "case is under review for X reason or" estimated "processing time is Y days. Instead" we re'left refreshing BenefitsCal obsessively and calling numbers that never connect to real people. Thank you and everyone else for sharing these workarounds and solutions. This community really does provide better support than the actual system we re'supposed to rely on. It s'sad but I m'grateful we have each other to navigate this mess!
@Ella Harper @Fatima Al-Suwaidi This whole situation is so frustrating! I m new'to this community but have been lurking and reading through everyone s experiences.'What strikes me is how we ve all'basically created our own support network here because the official system fails us so badly. The fact that random community members can provide better guidance and emotional support than trained caseworkers is pretty damning. I m currently'waiting on pending benefits too going on (2 weeks now and honestly) this thread has been more helpful than any interaction I ve had'with my county office. Going to try the Claimyr service tomorrow and maybe that early morning office visit strategy. Thanks everyone for sharing your stories - it really helps to know we re not'alone in this mess!
I work with families in similar situations and wanted to share some additional resources that might help. The California Department of Social Services has a specific handbook section (MPP 82-823) that covers adding household members who are caretaker relatives - you can reference this if your worker seems uncertain about the process. One thing I'd recommend is asking your sister if she has her birth certificate or any medical records that show your family relationship. While not always required, having documentation that proves you're siblings can make the process smoother. Also, don't worry too much about your mom's current benefit status. When you add your sister to your case, the county's computer system will automatically check for duplicate enrollment across cases. If there's an overlap, they'll work with you to resolve it - it's not something that will get you in trouble. The most important thing is that you're providing a stable home for your sister during a difficult family time. The CalWORKs program is designed to support exactly these kinds of situations. Make sure to emphasize on your SAR7 that this is a long-term living arrangement, not just temporary babysitting.
This is really helpful information, thank you! I'll definitely look up that MPP section you mentioned - having the specific policy reference could be useful if I run into any confusion with my worker. I do have both our birth certificates since I helped my mom with some paperwork last year, so that should help prove we're siblings. It's good to know that the duplicate enrollment thing gets handled automatically by their system - that was one of my biggest worries after reading the other comments. I really appreciate you emphasizing that this program is designed for situations like ours. Sometimes it feels like I'm doing something wrong by not having all the "official" paperwork, but you're right that providing a stable home is what matters most. I'll make sure to be clear on the SAR7 that this is definitely a long-term arrangement, not temporary. Thank you for taking the time to share your professional insight!
One thing that might help ease your worries - I had a very similar situation with my younger cousin who came to stay with me when her mom went through some struggles. The county was actually really understanding and helpful once I got connected with the right worker. Here's what worked for me: I called ahead before submitting my SAR7 and explained the situation over the phone. That way, when they received my paperwork, they were already expecting it and had flagged my case for review. It prevented any delays or confusion. Also, since your sister has been with you for 7 months already, make sure to note on the SAR7 the exact date she moved in. They may ask why you waited so long to report it, but as others mentioned, you're not required to report household additions immediately - just on your next SAR7. The school enrollment letter is definitely your best bet for proving residence. I'd also suggest getting a simple letter from a neighbor, family friend, or even her doctor if she's had any appointments while living with you. Having multiple sources confirming she lives at your address just makes everything smoother. You're doing an amazing thing for your sister during a tough time. Don't let the paperwork stress you out too much - the system is designed to help families exactly like yours.
That's a great idea about calling ahead to explain the situation! I never thought about doing that, but it makes total sense to give them a heads up so they're prepared when my SAR7 comes in. It would probably save me from having to explain everything from scratch later. I'll definitely make note of the exact date she moved in - it was back in August, so I can be specific about that. Good point about them potentially asking why I waited, but like you said, I'm following what my worker told me about reporting it on the SAR7. I love the suggestion about getting a letter from a neighbor or someone else who knows she's been living here. My next-door neighbor has been really friendly and has seen my sister coming and going to school from our place every day. That might be even easier to get than some of the other documentation. Thank you for the encouragement - it really helps to hear from people who've been through similar situations. Sometimes it feels overwhelming trying to navigate all this on your own, but hearing that the system actually worked well for you gives me hope that it'll work out for us too.
I'm so sorry this happened to you! As someone who's been on CalWORKs for a few years, I know how terrifying it is when your benefits get stolen, especially when it's rent money. The skimming scams are getting really bad - they put these tiny devices on card readers that you can't even see, and they steal your card info without you knowing. Here's what I learned when my friend went through this same thing: 1. You did the right thing calling EBT customer service first. Make sure you get a reference number for your report. 2. When you fill out the EBT-2259 form, be as detailed as possible. Write down exactly where you were when the theft happened, that your card never left your possession, and include any receipts from legitimate transactions you made around that time. 3. For emergency help with rent - call your county office and specifically ask about "emergency assistance due to EBT theft." Some workers don't know about all the emergency programs available. If the first person says no, ask for a supervisor. 4. File a police report too, even if they say they can't investigate. Having that report number can help with your county case. The good news is that people ARE getting their money back from these thefts - it just takes time. Don't let them make you feel like you're lying. This is happening to so many people right now. You're going to get through this!
Thank you Diego! Your advice is really comprehensive and makes me feel less alone in this. I did get a reference number when I called EBT customer service, so that's good. I'm going to follow your suggestion about being super detailed on the form - I'll write down everywhere I was that day and include all my legitimate receipts. The police report is a great idea too, I hadn't thought of that. It's so frustrating that this is happening to so many people! I really appreciate everyone here sharing their experiences because it helps me know what to expect and that I'm not crazy for having my money stolen while my card was still with me. Going to keep pushing for that emergency assistance too - rent is due in 5 days so I really need some help while waiting for the investigation.
I'm really sorry this happened to you! This exact same thing happened to my sister - someone got $520 from her CalWORKs cash aid through an ATM withdrawal while she had her card the whole time. It turns out these criminals are using something called "shimming" now too, which is even harder to detect than regular skimming. They slide super thin devices into card slots that steal your info. A few things that might help you right now: 1. When you go to turn in that EBT-2259 form, ask to speak with an eligibility worker supervisor if possible. Sometimes they have more knowledge about emergency assistance options. 2. Mention that you're facing homelessness due to the theft - use those exact words. There are specific emergency housing assistance programs that might be available. 3. Ask about "Homeless Assistance Program" or "HAP" funds - these are sometimes separate from regular emergency aid and workers don't always think to mention them. 4. If your county has a CalWORKs advocacy group or legal aid clinic, try calling them too. They often know about resources that regular workers might not mention. The investigation process is frustrating but people really are getting their money back. My sister got hers replaced in about 18 days. Hang in there and don't let them brush you off about emergency help - you have every right to ask for assistance when you're a victim of theft!
Just to add some clarification on the reporting rules: 1. You must report new employment within 10 days of getting your first paycheck. 2. If your income exceeds your IRT (Income Reporting Threshold), you must report within 10 days. 3. Otherwise, you must report all income on your Semi-Annual Report (SAR 7). And about paybacks - yes, if you delay reporting and receive benefits you weren't eligible for, you'll have to repay the overpayment. However, as someone mentioned, CalWORKs has an earned income disregard, so you might still be eligible for partial benefits even with your new job.
Thanks everyone for the advice! I'm definitely going to report within 10 days of getting my first paycheck. I found my IRT letter and it says $1,790 for my household, which is more than I'll make at this part-time job. I'll make copies of my paystubs and upload them to BenefitsCal right away. Really appreciate all the help - definitely don't want to deal with overpayments or fraud accusations!
That's a good plan. Make sure to also ask your worker about the Welfare to Work (WTW) requirements now that you're employed. Depending on your hours, your job might fulfill your WTW participation requirements, or you might need additional activities to meet your hours. Also, don't forget you can get help with transportation costs for work and childcare assistance if you need it!
Khalid Howes
That's awesome that you got it sorted out! Just wanted to add for anyone else reading this - if you're in a WTW program and NOT getting these payments automatically, definitely speak up. Sometimes there are system glitches or your program might not be coded correctly in their system. I had to push my worker to check why mine weren't coming through, turns out my vocational training wasn't marked as "approved" even though it was on the state list. Don't assume you're not eligible - advocate for yourself!
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Sean Flanagan
•This is such important advice! I'm actually in a similar situation - just started a medical assistant program three weeks ago and haven't received any transportation payments yet. My worker said I was approved for the program but maybe it's not coded right in the system like you mentioned. I'm going to call tomorrow and specifically ask them to check if my program is marked as "approved" for WTW payments. Thanks for sharing your experience - it gives me hope that I might actually be entitled to these payments too!
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Miguel Castro
Great to see this thread helping so many people! I went through something similar when I started my pharmacy tech program. For anyone still confused about WTW supportive payments, here are the main types you might see: transportation (most common), childcare assistance, work clothes/uniforms, books/supplies, and tools/equipment. The amounts vary by county and your specific situation. If you're not getting payments you think you should be getting, ask your worker to review your WTW plan - sometimes they need to update it to include supportive services. Also, keep attending your program regularly because they do track attendance and can stop payments if you're not participating consistently. Good luck to everyone in their programs!
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Zoe Christodoulou
•This is so helpful! I had no idea there were different types of WTW payments beyond just transportation. I'm in my second month of the CNA program and only getting the transportation payment, but I actually had to buy scrubs and a stethoscope which was pretty expensive. Should I ask my worker if I can get reimbursed for those supplies? Or is it too late since I already bought them? Also wondering if anyone knows - do you have to be in the program for a certain amount of time before you can request these other types of support?
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