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Small update on EBT theft procedures - as of January 2025, California implemented some new protocols for Cash Aid theft claims. Kings County should be following these: 1. All counties now have dedicated EBT theft investigators 2. They must provide a written acknowledgment of your theft report within 5 business days 3. They must make a determination within 30 days (though emergency replacements can happen much faster) 4. They must provide information about free legal aid if your claim is denied If you're having trouble reaching Kings County by phone, you can also email them at KingsCATheft@kingscounty.gov (this is their dedicated theft report email) or visit the office in person. Sometimes in-person visits get faster results for urgent situations like benefit theft.
Thank you so much for this updated information! I finally managed to get through to someone at the county office and they're sending me the CF 303 form. I also filed a police report online. They said after I submit everything they'll review my case for emergency replacement since I have kids and rent coming due. Fingers crossed this gets resolved quickly!
I'm so sorry this happened to you! EBT theft is unfortunately becoming way too common. Just wanted to add a few tips that helped me when I went through this: - When you file the police report, ask for the report number immediately and keep it handy - you'll need it for all your paperwork - Take screenshots of your EBT account showing the unauthorized transactions if you can access it online - If you have any receipts from around the time of the theft showing you were somewhere else, keep those too as proof - Don't let them discourage you if they seem skeptical - theft is real and you have rights Also, while you're waiting for this to get resolved, check if your local food banks or churches have emergency food assistance. Many places in the Central Valley have programs specifically to help families dealing with benefit theft. Stay strong - you'll get through this!
I've been on CalWORKs for about 8 months and I completely understand that anxiety! The waiting period after submitting your SAR7 is always stressful, especially when you have a new worker you haven't met yet. From my experience, if you triple-checked everything and included all your pay stubs like you mentioned, you're probably in great shape. Workers typically only call if something is missing or unclear - silence usually means everything is processing normally. You should receive a Notice of Action in the mail within 2-3 weeks confirming your benefits for the next period. Since you're in Alameda County, I'd suggest calling the main office in about a week just to confirm they received your SAR7 if you want peace of mind. You don't necessarily need to reach your specific worker - you can ask anyone there to verify that your document was received and scanned into the system. Also, you handled the rent increase question correctly - that doesn't need to be reported on the SAR7 since it doesn't affect your CalWORKs grant amount. Only income changes over your threshold, address changes, and household composition changes need to be reported between SAR7s. Definitely set up that BenefitsCal online account for next time - being able to submit digitally and track the status is so much less stressful than mailing and wondering! Good luck finishing school - balancing work, education and navigating CalWORKs is tough but you're doing all the right things! 📚
@Gabrielle Dubois This is such comprehensive advice, thank you! I really appreciate you breaking down the timeline 2-3 (weeks for the Notice of Action and) confirming that calling the main office for document verification is a good approach. It s'reassuring to hear from multiple people that silence really does mean things are processing normally - that s'definitely not intuitive when you re'used to getting confirmations for everything else! I m'definitely going to set up that BenefitsCal account today after hearing so many people recommend it. The ability to submit digitally and track status sounds like it would eliminate so much of this anxiety for future SAR7s. Thanks for the encouragement about school too - some days it feels overwhelming trying to balance everything, but knowing that other people are successfully managing work, school, and CalWORKs gives me hope that I can make it through too! 🙏
I just want to echo what everyone else is saying - the anxiety after submitting your SAR7 is totally normal! I've been on CalWORKs for about 5 months now and I still get nervous every time, even though I know logically that no news is good news. One thing that really helped me was what someone mentioned earlier about calling for "document verification" rather than trying to reach your specific worker. I did this after my second SAR7 and the person was able to immediately tell me it had been received and scanned in, which gave me such peace of mind. Since you mentioned you're finishing school while working part-time, I just wanted to say how much I admire that! I'm in a similar situation (working toward my teaching credential) and some days it feels impossible to keep up with everything. But communities like this one make such a difference - knowing other people are going through the same challenges and finding ways to make it work is so encouraging. Definitely create that BenefitsCal account when you get a chance. I finally did it last month and wish I had done it sooner - being able to see your case status online takes away so much of the guesswork. You've got this! 🌟
I went through this exact situation 2 years ago and I'm so glad I applied! My daughter has autism and was getting CalWORKs with us (family of 4). When she got approved for SSI at $1,047/month, our CalWORKs dropped by about $200 but we still came out ahead by over $800 monthly. The process was stressful but worth it. A few things that helped me: I kept a daily log for 6 weeks before the interview documenting every meltdown, sleep issue, and daily living challenge. I also got letters from her therapists and teachers. The key is showing how the autism affects her ability to function compared to other kids her age. One thing to watch for - they'll ask about any accommodations or supports she gets at school. Have that IEP or 504 plan ready! And yes, report the SSI approval right away when you get the letter, don't wait for the first check. Good luck mama, you're doing the right thing for your family!
This is exactly the kind of detailed advice I needed! Thank you for sharing your experience. I'm definitely going to start keeping that daily log - that's such a smart idea. My son has really intense sensory meltdowns and sleep issues that I don't think I've been documenting well enough. Did you just write it down in a notebook or use an app? And yes, he has an IEP so I'll make sure to have that ready. It's so helpful to hear from someone who actually went through this whole process!
I just want to add that you should also ask about retroactive benefits when you apply! If your son gets approved for SSI, Social Security can pay benefits back to the date of application (up to 6 months prior in some cases). So even though the process takes months, you won't lose out on that money - it'll come as a lump sum with the approval. Also, once he's on SSI, make sure to apply for any state disability programs or assistance your county offers. Some counties have additional support services or even small cash assistance programs for families with disabled children. Your case worker should have info about local resources. The waiting is the hardest part, but from everything I've seen and heard from other families, you'll definitely be better off financially. The SSI payment alone is almost as much as your entire CalWORKs grant right now!
That's a really good point about the retroactive benefits! I had no idea they could pay back to the application date. That definitely makes me feel better about the long wait time. And I'll definitely ask our case worker about any additional county programs - every little bit helps when you're trying to make ends meet. It's crazy to think the SSI payment could be almost as much as our whole CalWORKs grant. I'm feeling much more confident about applying now after reading everyone's experiences here. Thank you for all the encouragement and practical advice!
I just wanted to share my experience since I had my SAR7 review last week and was in almost the exact same situation as you! I was also stressed about bank statements because my printer wasn't working and I only have online banking. Turns out I didn't need them at all. My worker just had me fill out the SAR7 form during the appointment, asked if my income, household size, or address had changed (all no for me), and that was it. The whole thing took about 15 minutes. She didn't even ask to see my paystub since my WTW income was the same. I think a lot of people get confused because the annual redetermination (the big one they do once a year) requires way more documentation including bank statements. But the 6-month SAR7 is much simpler - they're basically just checking if anything major changed in your situation. Since you said your income and WTW placement are exactly the same, you should be totally fine. Just make sure to submit it on time because that's what really matters. Don't stress too much about what your cousin went through - every case is different and she might have had changes that required extra verification.
This is so helpful to hear from someone who literally just went through it! I was getting really anxious about the whole thing, especially after my cousin's experience made it sound so complicated. It's reassuring to know that the 15-minute appointment covered everything and you didn't even need your paystub since nothing changed. I feel like I've been overthinking this whole process. The distinction you made between the SAR7 and annual redetermination really clarifies things too - I think that's exactly what was confusing me. Thanks for sharing your recent experience, it's given me so much peace of mind about my appointment next week!
I went through my SAR7 review about 3 weeks ago and had the same concerns about bank statements! Turns out I didn't need them at all. My worker explained that the SAR7 is really just a "check-in" to see if your basic situation changed - income, who lives with you, where you live, etc. Since you mentioned your WTW hours and income are exactly the same, you should be fine without bank statements. The worker will probably just verify that nothing changed and have you sign the form. I brought a recent paystub just in case, but she didn't even look at it since my income was the same. The annual redetermination is the big one where they want to see everything including bank statements, assets, etc. Your cousin might be thinking of that one, or maybe she had some change in her situation that triggered additional verification requirements. Don't stress too much about it - just make sure you get your SAR7 submitted on time. That's way more important than worrying about documents you probably won't need!
KhalilStar
This is so frustrating and scary when you're depending on those benefits! I went through something similar last year where my CalWORKs just vanished from the system overnight. In my case, it turned out the county had flagged my case for a "quality control review" during their monthly processing, which temporarily suspended my benefits while they did their audit. The problem was nobody told me this was happening! What saved me was going directly to the county office in person with all my documents - ID, last benefit notice, recent paystubs, etc. The front desk worker was able to look up my case immediately and see what was going on. Turns out it was just a routine review that got stuck in the system somehow. Since you mentioned your rent is due soon, definitely emphasize the emergency nature when you call. Use the phrase "emergency aid" - they're supposed to expedite cases where people are facing homelessness. Also ask specifically if your case is under any kind of review or hold status. Sometimes these system glitches happen when cases get pulled for random audits. Hope you get this sorted out quickly! Keep us updated on what happens.
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Fernanda Marquez
•@KhalilStar This is really helpful advice! I didn't know about the "quality control review" thing - that could totally be what's happening to me. I'm definitely going to mention "emergency aid" when I call tomorrow and ask about any holds or review status on my case. Did you have to bring any specific paperwork when you went to the office in person? I want to make sure I have everything ready just in case the phone calls don't work out. And how long did it take them to release your benefits once they figured out it was just stuck in the system? Thanks for sharing your experience - it's giving me some hope that this is fixable! 🙏
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Jasmine Quinn
•@KhalilStar Yes, definitely bring your ID, last Notice of Action (benefit letter), recent paystubs if you're working, and any correspondence you've received from the county. Also bring proof of your address like a utility bill since they might need to verify you're still at the same location. When I went in, they were able to see my case was flagged for QC review within like 5 minutes of looking it up. Once they released the hold, my benefits were back in my account the next morning! The emergency aid designation really does help speed things up - they processed mine as priority since I was about to lose my housing. Don't give up, these system glitches are way more common than they should be but they're usually fixable once you get the right person to look at it.
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Emma Wilson
I'm so sorry you're going through this stress! This exact same thing happened to me about 6 months ago and I was absolutely terrified. My CalWORKs benefits just vanished from BenefitsCal overnight with no explanation. In my case, it turned out the county had done some kind of system maintenance that corrupted a bunch of case files. When I finally got through to someone (took 3 days of non-stop calling), they said my case got "orphaned" during a database update and wasn't properly linked back to my EBT card. Here's what worked for me: I went to the county office first thing in the morning with my ID, last benefit letter, and my EBT card. The worker was able to see my case was still active in their main system, just not showing up in BenefitsCal or the EBT system. She put in an emergency request to reconnect everything and my benefits were restored within 24 hours. Since your rent is due soon, definitely mention you're facing homelessness when you call - that should get you bumped to priority status. Don't let them brush you off! This is happening to way too many people lately and it's not your fault. Keep fighting for your benefits! 💪
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