I've been on CalWORKs for about 8 months and unfortunately those wait times are totally normal - it's so frustrating! I've had the best luck calling right when they open at 8 AM, but even then you're looking at at least 30-45 minutes on hold. Since your SAR7 shows as submitted but your payment is pending, definitely log into BenefitsCal and check for any messages or alerts in your case details. Sometimes they'll post what documents they need there without actually notifying you directly. Also, if you have your caseworker's direct number or email, try that route too - some are more responsive than the main line. The fact that your rent is due soon makes this extra stressful. If you can't get through by phone today, you might want to consider going to your local office first thing tomorrow morning if that's an option. I know it's a pain to take time off work, but sometimes showing up in person gets faster results than waiting on hold for hours. Hang in there - hopefully you can get this sorted out before your rent is due!

The wait times are absolutely brutal - I've been dealing with CalWORKs for about 2 years now and it never gets less frustrating. What's helped me is calling right at 8:00 AM when they open (set your alarm for 7:58!), but even then expect at least 30 minutes on hold. For your pending payment issue, definitely check the "Case Status" section in BenefitsCal - sometimes they'll show required actions there that they forgot to notify you about. Since you mentioned your work schedule changed on your SAR7, they probably want verification of your new hours/income. It's so typical that they don't tell you this upfront! If you can't get through by phone, try emailing your caseworker directly if you have their contact info. Some counties also have a general CalWORKs email that's faster than calling. With your rent due in 3 days, you might also want to call your landlord and explain the situation - most understand that benefit delays happen and might give you a few extra days if you're upfront about it. Hang in there - once you get past this hurdle it should be smoother sailing until your next SAR7!

Aurora, you've gotten incredible advice here! As someone who's been through this whole process, I just want to emphasize that you're doing everything right by asking questions and gathering information first. One thing I'd add that hasn't been mentioned yet - when you get approved for CalWORKs, they'll issue you an EBT card that works for both your CalFresh benefits AND your cash aid. The cash portion can be withdrawn from ATMs or used like a debit card at most stores. Just be careful about ATM fees - try to use ones at banks or credit unions that don't charge fees to avoid eating into your benefits. Also, since you're working at Walmart, you might want to ask your HR department about their employee assistance programs. Some big employers have partnerships with local agencies that can help you navigate benefits applications or provide additional emergency assistance. It's worth checking! Keep all your documents organized in one folder - you'll need them for your initial application, the interview, and then ongoing reporting requirements. Having everything in one place will save you so much stress down the road. You've got this mama! Your kids are lucky to have someone who's working so hard to make sure they have what they need. The system is complicated but you're clearly smart and determined enough to figure it out.

You've got such great advice here already! I just wanted to add that when you do get approved for CalWORKs, make sure to ask about the supportive services they offer beyond just the cash grant. Many counties provide things like transportation assistance (bus passes or gas vouchers) to help you get to work and appointments, and some even offer clothing vouchers for work clothes or interview outfits. Since you mentioned your kids are 18 months and 3 years old, you might also qualify for Early Head Start or Head Start programs through CalWORKs connections. These provide free educational childcare and can be amazing for child development while also meeting your work requirements. One more tip - keep detailed records of everything! Save all your pay stubs, keep receipts for work-related expenses (gas, uniform costs, etc.), and document any changes in your situation immediately. CalWORKs workers really appreciate when clients are organized and proactive about reporting changes. You sound like you're being such a great advocate for your family. The fact that you're working AND trying to navigate all these systems shows how dedicated you are to providing for your kids. Best of luck with your application!

I'm really glad to see this thread and the positive outcome! As someone who's been through the CalWORKs recertification process multiple times, I can confirm that the waiting period is always nerve-wracking. Your experience is actually pretty typical - they often process things faster than the notices appear in the system. For anyone else going through this, I'd also recommend keeping a folder (physical or digital) with copies of ALL your submitted documents, not just the confirmation email. Sometimes workers ask for things you've already provided, and having everything organized saves so much stress. The fact that your EBT payment was already scheduled really was the key indicator that everything was fine. Thanks for sharing your journey and congrats on getting through it! 🎉

This is such a helpful thread! I'm going through my first CalWORKs recertification right now and submitted everything last week. Reading about everyone's experiences really helps calm my nerves. The tip about checking the EBT website for scheduled payments is genius - I never would have thought to look there. It's frustrating how the system keeps us in the dark about processing status, but at least now I know that benefits continuing while they review is normal. Thanks to everyone who shared their experiences, especially the advice about keeping copies of all documents and confirmation screenshots. This community is such a lifesaver when navigating these confusing systems! 🙏

UPDATE: I called the EBT customer service number and they said my card was frozen because of "suspicious activity" - probably because I tried multiple ATMs. They unfroze it and I was able to withdraw my money! Thank you everyone for your help. Definitely learned my lesson about not trying too many ATMs in a row. What a relief!

This is exactly why I always keep the EBT customer service number saved in my phone! I've had this happen twice - once when I used an ATM at a different location than usual, and another time when my card got demagnetized from being next to my phone too long. The fraud detection system they use is really sensitive, which I guess is good for protecting us but super stressful when you need your money RIGHT NOW. Pro tip: if you ever need to use multiple ATMs for any reason, space them out by at least 30 minutes. The system flags rapid attempts at different locations as potential fraud. Also, always try the same ATM twice before moving to a different one - sometimes the first attempt just doesn't go through for technical reasons. Glad you got it sorted out so quickly! This thread is going to help so many people who run into the same issue.

I'm so glad you're getting such helpful advice here! Just wanted to add one more thing that might help - when you go to the office tomorrow, if the wait is really long, you can also ask if they have a "same day processing" option for SAR 7s. Some offices can expedite late forms if you explain your situation (single mom, rent due, etc.). Also, don't forget to bring a pen and maybe some snacks/water since you might be there for a while. The staff are usually pretty understanding when people come in right away after realizing they're late - it shows you're trying to stay compliant. You're doing everything right by going in person first thing tomorrow. Sending you positive thoughts that everything works out smoothly! 🤞

Hey, I just wanted to share what happened when I was in a similar situation a few months ago. I was 4 days late with my SAR 7 and was completely panicking like you are now. I went to the office first thing in the morning and honestly, the worker was really understanding about it. She told me that they see late SAR 7s all the time and as long as you're proactive about getting it in, they work with you. My benefits ended up being delayed by about 5 days, but I got the full amount and it was backdated. The key things that helped me were: 1) Going in person instead of mailing it, 2) Having every single section filled out completely (I mean EVERY box), and 3) bringing all my income verification documents. The hardest part is just the waiting and not knowing, but based on what everyone else is saying about the 10-day grace period, you should be okay. Just make sure to get there early because the lines can get really long, especially at the beginning of the month. You're being responsible by handling this right away instead of ignoring it. Hang in there! 💙