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SAR7 submitted late & incomplete - waiting on social worker decision for CalWORKs benefits

Stressing out right now because I messed up my SAR7 reporting. I realized yesterday my form was already late, so I rushed to get it in, but then they told me it was incomplete! I was missing my kids' school attendance verification and my last paystub. When I called the CalWORKs office today, the receptionist just said she'd forward my missing documents to the social worker and that I'd get an answer in 3 business days. Is this normal? I thought they usually just resolve incomplete SAR7 issues over the phone? Now I'm worried they'll cut off my Cash Aid completely because of the late submission AND the missing info. Has anyone gone through this? Will they really make me wait 3 days to know if my benefits continue?

This happened to me last quarter! My SAR7 was late cos my hours at work changed and I didn't have all my paystubs ready. When you submit late, they have to review it instead of just accepting it over the phone. The 3 days is normal wait time for the worker to look at it. You should be okay as long as you submitted everything they asked for!

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Thank you for sharing! Did they end up continuing your benefits or did they make you reapply? I'm worried about having a gap in my Cash Aid.

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When a SAR7 is submitted late AND incomplete, the county worker has to do a manual review rather than being able to process it immediately. The 3-day timeline is standard for CalWORKs eligibility reviews. If you submitted all the missing documents, they should reinstate your benefits without requiring a new application, but it might not be immediate. If you were already discontinued (check BenefitsCal portal), they'll need to do a "rescind discontinuance" action, which is why it takes a few days. The important thing is that you got all the documents in - even with late SAR7s, they typically restore benefits back to the original date if you submit within 30 days of discontinuance.

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Thanks for explaining. I did check BenefitsCal but it doesn't show any changes yet. Just says my case is active. So I guess that's good? I submitted the missing stuff 1 day after they told me it was incomplete, so hopefully that's soon enough.

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wats ur county? in LA they cut me off right away when my sar7 was late and made me do a whole new application!!!!! had to wait like 30 days to get benefits back. the system sucks they dont care if ur kids need food

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That's not actually supposed to happen - even in LA county. If you submit a late SAR7 within 30 days of discontinuance, they're required to process it and restore benefits without a new application. Sounds like someone gave you bad information. Next time, I'd request to speak with a supervisor if they try to make you reapply when you're just submitting late paperwork.

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I work with CalWORKs clients regularly, and here's what's happening: The receptionist probably isn't authorized to process your SAR7 since it was both late and incomplete. Only your assigned eligibility worker can make the determination to accept the late report. The 3-day timeline is accurate - they need to review your complete circumstances, including why the report was late. Just to make sure everything goes smoothly, I recommend calling your worker directly tomorrow to confirm they received your documents. The county offices are extremely busy right now with the quarterly reporting period, so following up is important. Make sure to document the name of anyone you speak with and the time of your call.

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Thanks for the detailed advice. I've been trying to call my worker directly but always get voicemail. Is there a better time of day to reach them?

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Have you tried using Claimyr to get through to your CalWORKs worker? I was in a similar situation with my SAR7 last month and couldn't get past the automated system for days. Found this service at claimyr.com that got me through to a real person in about 15 minutes. They have a video showing how it works: https://youtu.be/jzISHxCPLwE. Totally worth it because I got my issue resolved that same day instead of waiting and stressing for days.

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No I haven't heard of that before. Does it really work? I've been calling for 2 days straight and just keep getting the automated system.

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Yeah it actually does. My worker told me they were backed up with hundreds of late SAR7s this month, so getting through directly definitely helped get mine processed faster. The regular phone lines are just impossible right now.

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omg they always do this!!! say theyll give u an answer in 3 days but then it takes like 2 weeks. i submitted my sar7 late in february and my benefits got cut off even tho they said theyd process it. had to go to the office in person and wait 4 hours to get it fixed. so annoying.

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This is unfortunately common when offices are understaffed. If you don't hear back in 3 business days, definitely follow up. The system should show a task was created to review your case - if they miss that timeline, ask to speak with a supervisor.

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Just to clarify something important: even if your benefits get temporarily discontinued because of the late SAR7, once they process your complete form, they should restore benefits retroactively to the beginning of the month. You might see a gap in your EBT deposits, but you should eventually receive the full benefit amount you're eligible for. Make sure to keep documentation of when you submitted everything in case there's any dispute about timelines.

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That's really good to know! I was worried we'd lose a whole month of benefits. My kids' school expenses are coming up and I really need that Cash Aid to cover everything.

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Did they tell you WHY the SAR7 was incomplete? Sometimes they mark it incomplete for really small reasons. One time they said mine was incomplete because I used blue ink instead of black ink on one signature (which is ridiculous). Another time they said I was missing proof of rent but I had included it. Always get specific details about what's missing and get the name of who you speak with. The 3-day timeline is standard but sometimes it takes longer because they're processing so many reports at once.

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Yes, they specifically said I was missing my kids' school attendance verification (which I forgot to get signed by their teacher) and my last paystub from my part-time job. I got both of those documents turned in yesterday. Hoping that's enough!

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