CalWorks

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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Diop

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I'm so sorry you had to go through that stress, but I'm really glad it worked out in the end! Your experience is unfortunately way too common with CalWORKs interviews. I've been there myself - sitting by the phone for hours, missing other appointments, wondering if you should give up or keep waiting. It's especially anxiety-inducing when you're already struggling financially and know how much depends on that one phone call. The advice everyone gave here is spot on. For anyone else dealing with this, definitely document everything and don't be afraid to call the next day if they don't reach you. The workers are usually understanding about the delays since they know it happens all the time due to their heavy caseloads. It's frustrating that the system puts so much stress on people who are already in difficult situations, but at least there's a supportive community here to help navigate it. Wishing you all the best with getting your benefits processed quickly! 🤞

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Yuki Tanaka

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Thank you so much for the kind words and support! You're absolutely right about the anxiety - when you're already struggling financially, every minute of waiting feels like an eternity. I kept checking my phone thinking maybe I missed a call somehow, even though the ringer was on full volume. It really does help knowing that other people understand what this experience is like and that there are people here willing to share advice and encouragement. This community has been amazing through this whole process. I'm just relieved it's over and I can focus on getting back on my feet!

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I'm so relieved to read that they finally called you and you got approved! Your story really resonates with me - I've been through similar situations where you're just sitting there refreshing your phone screen every few minutes wondering if somehow you missed the call. The 2+ hour delay is absolutely unacceptable, but unfortunately it seems to be the norm rather than the exception with CalWORKs. What really bothers me is how this system puts all the burden on us to be available indefinitely while they can call whenever it's convenient for them. Like you said, you had to reschedule your doctor's appointment and were worried about picking up your kids - but they expect us to just clear our entire day and wait around. It's especially stressful when you're already behind on bills and every day counts. I'm bookmarking this thread because everyone shared such helpful advice about documenting everything, calling ahead to check delays, and what to do if they mark you as a no-show. This community is such a valuable resource for navigating these bureaucratic nightmares. Congratulations on getting through the interview and getting approved - hope your benefits come through quickly so you can get caught up! 🎉

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Natalie Khan

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Just wanted to share my recent experience since I'm also a family of 5 who just went through this process. We got approved last month and are receiving $1,268 for CalWORKs cash aid and $1,159 for CalFresh with zero income. The amounts everyone mentioned are pretty spot on! A few things that helped speed up our process: 1) Apply online first at GetCalFresh.org or YourBenefitsNow.org to get in the system faster, 2) Gather ALL your documents before your interview (birth certificates, Social Security cards, proof of address, etc.), and 3) If you have kids under 5, mention it during your interview as it can help with work requirements. Also, don't forget about WIC if your kids are under 5 - that's additional food assistance specifically for young children that stacks with CalFresh. My 2-year-old gets formula, milk, eggs, and other basics through WIC which really helps stretch our food budget. The whole process took about 6 weeks from application to getting our first benefits, but we got emergency CalFresh within 3 days since we had literally $0 income. Hang in there - it's stressful but the assistance really does help while you get back on your feet!

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This is super helpful @Natalie Khan! Quick question - when you applied online at GetCalFresh.org, did you still have to do a phone interview or did they waive that? I'm trying to figure out if applying online actually saves time or if you still have to go through all the same steps anyway. Also, how long after your interview did you actually receive the physical EBT cards in the mail?

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Connor Rupert

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I just wanted to add something about the application timeline that might help - when you do finally get through to someone at the county office, ask specifically about expedited processing if you're facing immediate homelessness. They can sometimes process emergency CalWORKs payments within 5-7 days if you meet certain crisis criteria. Also, since your rent is $2,300 for a 2-bedroom with 5 people, you might want to look into the CalWORKs Housing Support Program in your county. Some counties have additional rental assistance programs specifically for CalWORKs recipients that can help bridge the gap between your benefits and actual housing costs. One more tip - when you go to your interview, bring a utility shutoff notice or eviction notice if you have one. This can help establish the urgency of your situation and potentially qualify you for additional emergency assistance beyond the regular monthly amounts.

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This is really good advice about the expedited processing! I didn't know they could do emergency CalWORKs payments that fast. We actually just got an eviction notice yesterday (30 days) so I'll definitely bring that to the interview. Do you know if the Housing Support Program is available in all counties or just certain ones? I'm in Riverside County and our rent situation is getting desperate. Thanks for mentioning the utility shutoff notices too - our power company has been sending warnings but we haven't gotten an actual shutoff notice yet.

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Freya Andersen

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I just wanted to add something that might help - if you're worried about the father being unpredictable or causing problems, you can also request that all communication from the child support office goes through your caseworker instead of directly to you. This gives you an extra layer of protection and helps keep things organized. Also, when you do your CalWORKs interview, be completely honest about your concerns with your eligibility worker. They've seen it all and can guide you on whether your situation might qualify for good cause. Even if it doesn't initially seem like it would qualify, sometimes there are details that make a difference. One more thing - if you end up having to go through with child support and the father does start paying, that money belongs to your child regardless of your relationship with him. Try to think of it that way if it helps. You're advocating for your baby's financial security, not necessarily opening the door to a relationship you don't want.

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Mei Wong

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This is really solid advice! I especially like the point about having communication go through the caseworker - I hadn't thought of that option. You're right that thinking of it as advocating for the baby's financial security helps reframe the whole situation. It's not about the father, it's about making sure my child has access to all the support they're entitled to. Thanks for sharing these practical tips!

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Micah Trail

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Just wanted to share my experience as someone who went through this exact situation last year. I was terrified about listing my son's father because he had addiction issues and I was worried about what would happen if they contacted him. I ended up providing his information but immediately requested a good cause exemption. My eligibility worker was really understanding and gave me the CW 51 form to fill out. I documented his substance abuse history, erratic behavior, and concerns about him being around our child. The exemption was approved within a few weeks. The best part is that I still get my full CalWORKs benefits without having to deal with child support enforcement. My case has been much smoother since then. Don't let fear stop you from applying - there really are protections in place for situations like yours. Be honest about your concerns and advocate for yourself and your baby. Also, definitely use that Claimyr service someone mentioned if you need to call with questions. I wish I had known about it when I was going through this process!

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TommyKapitz

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Thank you so much for sharing your actual experience with the good cause exemption! This gives me a lot of hope. My situation is similar - the father has had issues with alcohol and has been really inconsistent. I was worried that wouldn't be "serious enough" but hearing that you got approved for substance abuse and erratic behavior concerns makes me feel like I might have a real chance. I'm definitely going to document everything I can think of before my appointment. Did you have to provide any official documentation or was your written explanation on the CW 51 form enough? And how long did it take from when you submitted the form to when you heard back about the decision?

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This is exactly why I always tell people to go to the office in person when dealing with EBT theft replacements! The phone system is completely useless and the front desk workers often can't see the full picture of what's happening with your case. I'm glad you got a supervisor who could actually identify the system error - that's probably what was causing the delay for everyone else too. Definitely keep that supervisor's direct number handy for future issues. And once your money shows up, I'd recommend taking screenshots of your EBT balance and transaction history just in case there are any other "system errors" down the line. Hope it all works out by tomorrow! 🤞

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Tyler Lefleur

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So glad you got some real help by going in person! That "system error" excuse is so typical - makes you wonder how many other people are dealing with the same issue but just getting the runaround on the phone. Really hope the money shows up tomorrow like they promised. It's crazy that we have to jump through all these hoops just to get our own stolen benefits back. Definitely keep us posted on whether it actually comes through!

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Nia Thompson

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So frustrating that you had to wait 3 hours just to find out there was a "system error" that could have been resolved weeks ago! This is exactly the kind of issue that makes dealing with CalWORKs so stressful, especially when you're already dealing with the trauma of having your benefits stolen in the first place. Really hoping the money shows up tomorrow as promised. For anyone else reading this thread - Drew's experience really shows that going to the office in person, while time-consuming, is often the only way to get real answers and action on these replacement issues. The phone system just isn't equipped to handle these complex cases properly. Keep us updated Drew - fingers crossed this nightmare is finally over for you!

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Lena Schultz

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Totally agree - it's awful that people have to spend entire days at the office just to get basic issues resolved that should have been handled properly the first time. The fact that "system errors" are apparently common but not visible to phone representatives shows how broken the whole process is. Drew shouldn't have had to go through weeks of stress and multiple trips just to get stolen money replaced. Really hope this works out and the supervisor follows through on their promise!

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QuantumLeap

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Thanks everyone for your helpful replies. I called the office using that service someone mentioned and FINALLY got through to my worker. Turns out they had processed my SAR 7 two weeks ago but never updated the status in the system! She said everything is fine and my redetermination appointment is still scheduled for next month. Such a relief but so frustrating that I spent all this time worrying for nothing.

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Chloe Taylor

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This happens ALL the time with CalWORKs. Glad you got it resolved! Make sure to download and save your Notice of Action letters from the BenefitsCal website too - they're your proof if there's ever a dispute about what was processed when.

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Dylan Cooper

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So glad you got it sorted out! This is exactly why I always tell people to keep that receipt when you turn in paperwork - it's literally your lifeline if something goes wrong. The fact that their system shows "pending" when it was actually processed weeks ago just shows how unreliable their tracking is. At least now you know for future reference that the online status might not reflect reality. Good luck with your redetermination appointment!

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That's such a relief to hear it worked out! This whole thread has been really eye-opening as someone new to CalWORKs - I had no idea the system status could be so unreliable. Definitely saving all these tips about keeping receipts and using that calling service if I run into issues. Thanks to everyone for sharing their experiences, it really helps newcomers like me understand what to expect!

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