If all else fails, remember you have the right to request a State Fair Hearing if your application isn't processed within the required timeframe (30 days for regular CalWORKs/CalFresh applications). You can call 1-800-743-8525 to request one. Sometimes just mentioning that you're planning to request a hearing can suddenly make things move much faster.

Hey everyone, I'm new to this community but dealing with a similar situation. Applied for CalWORKs and CalFresh on January 20th and it's been radio silence from my worker too. Reading through all these responses is both frustrating (that this is so common) and helpful (lots of good advice here!). I'm definitely going to try calling the main office line and asking for a supervisor or duty worker like several people suggested. Also going to check my BenefitsCal account more thoroughly - I usually just look at the main status page but sounds like there might be more detailed info buried in there. Quick question for those who've been through this - when you finally did get through to someone, were they able to give you a realistic timeline for when your case would actually be resolved? I'm trying to figure out if I should be preparing for this to drag on for weeks more or if there's hope it could move quickly once I make contact. Thanks for sharing all your experiences - it really helps to know I'm not alone in this mess of a system!

One more important tip: While your cash theft is being investigated, ask your worker about the Immediate Need program. If you have less than $100 in resources and need money for housing/utilities/essential needs, they can issue up to $200 within 3 working days. This is separate from your regular CalWORKs benefit and won't affect your theft claim. You'll need to complete a separate Immediate Need request form when you submit your theft report.

I'm so sorry this happened to you! EBT theft is unfortunately becoming more common. Since you've already filed the police report, that's a great first step. A few additional things that might help: 1. When you go to the county office tomorrow, arrive early (they usually open at 8am) and ask to speak with a supervisor if regular workers can't help immediately 2. Bring copies of EVERYTHING - police report, your ID, EBT card, and any documentation of the fraudulent transactions 3. Ask specifically about "expedited processing" for theft cases - some counties can fast-track these if you explain the urgency 4. Document who you speak with (get names) and ask for case numbers for both your theft report and any emergency assistance requests Also, many food banks and community organizations can provide emergency food assistance while you wait for your benefits to be restored. Call 211 for local resources. You shouldn't have to choose between feeding your kids and paying rent while waiting for the system to work. Stay strong - you're doing everything right!

anyone who gets calworks benefits needs to be extra careful right now cuz theres a huge increase in ebt theft happening. dont use your card at sketchy atms and check for skimmers before you put your card in. also cover keypad when entering pin!!!

UPDATE: I finally got through to someone at the county office! Used that Claimyr service someone mentioned above and it actually worked. The worker told me they're processing my claim and it should be resolved within 5-7 business days. She also recommended I apply for emergency food assistance through the local food bank which I'm going to do tomorrow. Thanks everyone for your help and advice!

It sounds like you did all the right steps so far! Based on recent cases I've heard about: - CalFresh replacement: Usually 3-10 days - Cash Aid replacement: Usually 10-14 days, but can take up to 30 days Since the theft just happened last week, give them a few more days before panicking. But definitely follow up! The squeaky wheel gets the grease with CalWORKs issues. ALSO - one important thing to know: There's a limit to how many theft claims they'll approve in a 12-month period. I believe it's usually 2 theft replacements max per year for Cash Aid, so be extra careful with your new card when it arrives.

I'm so sorry this happened to you! I've been through CalWORKs benefit theft twice and it's absolutely terrifying when you have kids to feed and bills due. From my experience, here's the realistic timeline: - CalFresh: 5-7 days (they're pretty good about this) - Cash Aid: 10-21 days (despite what they tell you about "processing it") DEFINITELY go ask about emergency assistance/immediate need payment ASAP! They can give you a portion of your benefits (usually around $200-400) while your claim processes, but you have to specifically ask for it and emphasize that you have children with immediate needs. Pro tip: When you call to follow up (and you'll need to call A LOT), always ask for the claim status AND ask if there's anything additional they need from you. Sometimes they're waiting for one tiny piece of paperwork but won't tell you unless you ask directly. Also, once you get your replacement benefits, seriously consider setting up direct deposit for the Cash Aid portion. I did this after my second theft and it's been a game changer - no more worrying about someone stealing my card. Keep pushing and don't let them brush you off. Your kids need to eat and you deserve to get your stolen benefits back quickly!

Update: Finally got through to my worker (used that Claimyr service someone mentioned and it actually worked). She said CalFresh should be back within 7 days and for Cash Aid they're expediting it because I have kids, so hopefully within 10-14 days. She also approved a small immediate need payment that I can pick up tomorrow! Not the full amount but enough to help with some bills until everything gets sorted. Thanks everyone for the advice!

So glad to hear you got some help! This is exactly why I always tell people to ask specifically about immediate need payments - most workers don't mention it unless you know to ask. For future protection, definitely set up those text alerts for your EBT card transactions. I get a text every time my card is used and it's saved me twice when I caught unauthorized charges within minutes. Also, never carry your EBT card and your PIN written down together - I learned that the hard way. Keep your PIN memorized and maybe write it down somewhere safe at home. Hope your benefits get fully restored quickly!