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So frustrated with this whole situation! My Cash Aid benefits were stolen from my EBT card on January 5th (about $712). I reported it immediately, filed a police report the same day, and submitted the EBT-2259 benefit theft form to my county worker the next morning. They issued me a new EBT card which I got about a week later, but it's now been almost 3 WEEKS and my stolen benefits still haven't been replaced! What's even weirder is that I can't create an online account on BenefitsCal anymore. I've tried 6 different times and keep getting an error message saying "account cannot be created at this time" - no explanation why. Oddly enough, my CalFresh benefits are still loading normally each month and I can use those without a problem. Has anyone else had their Cash Aid stolen recently? How long did it take to get your money back? And what's with this BenefitsCal account issue? I'm getting desperate here - rent is coming due and I was counting on that money!
Question about tax season - I've been on CalWORKs all of 2025 with my two kids (ages 3 and 5) and literally had zero income from actual work. My friend who's also on Cash Aid told me she files taxes every year and gets money back even without working because of some tax credit for low income families with kids. Is this true?? I've never filed taxes when I wasn't working because I thought you only do that if you have a job. Has anyone received a tax refund while only getting CalWORKs? Not sure if I'm missing out on money I could be getting for my kids. TIA!
For everyone in this thread - here's a simple breakdown: 1. If you had ANY earned income: File taxes to claim EITC and Child Tax Credit 2. If you had ZERO earned income but have dependent children: Still file to claim the refundable portion of the Child Tax Credit and California state credits 3. If you had ZERO earned income and NO dependents: You probably won't get a refund unless you had taxes withheld from some other income source To find free tax help: - Call 211 for VITA locations near you - Visit irs.gov/vita - Ask at your county CalWORKs office for referrals Most important: Tax refunds DO NOT count as income for CalWORKs and don't need to be reported!
I'm in a similar situation - been on CalWORKs with my 4-year-old and haven't worked at all this year due to my own health issues. Reading through all these responses has been really eye-opening! I had no idea there were credits available even without earned income. Quick question for those who have gone through the VITA program - do they help you understand what documentation you need beforehand? I want to make sure I have everything together before I go so I don't waste anyone's time. Also, how long does the appointment usually take? This thread has been so much more helpful than trying to get answers from my caseworker. Thanks everyone for sharing your experiences!
Has anyone dealt with CalWORKs benefit theft recently? My entire Cash Aid got drained from my EBT card on March 12th (nearly $742 for me and my two kids). I literally cried when I went to buy groceries and my card was declined! I immediately called the number on the back of my card and filed a report. They gave me a claim number and I filed a police report the same day. I uploaded everything to BenefitsCal that afternoon (police report, bank statement showing the fraudulent transactions, and the claim confirmation). I was totally freaking out because rent is due next week and I've been calling CalWORKs office EVERY SINGLE DAY this week trying to get an update. The automated system was driving me insane!GOOD NEWS though - a worker finally called me today (March 19th) and told me my replacement benefits were approved!! They'll be loaded onto my new card by tomorrow! For anyone dealing with this nightmare, what worked for me was:1. Report to EBT customer service immediately2. Get police report same day3. Upload ALL documents to BenefitsCal right away4. Keep calling until you reach someoneThe worker told me they're seeing tons of these cases lately so be extra careful with your cards! Just wanted to share some hope for anyone going through this right now...
I got a completely new card with new number. The worker strongly recommended it. Said even changing the PIN isn't always enough because sometimes the scammers have ways to access the card info regardless of PIN changes. Be prepared that the new card takes 3-5 business days to arrive by mail though!
This is such valuable information, thank you for sharing your experience! I'm dealing with a similar situation right now - had $485 stolen from my EBT card last week. I filed the police report and uploaded everything to BenefitsCal but haven't heard back yet. Your post gives me hope that persistence pays off. I'm definitely going to try calling right at 8am tomorrow like you suggested. It's so frustrating that we have to jump through all these hoops when we're already struggling, but I'm grateful to know the process can work. Did they give you any advice on preventing this from happening again? I'm paranoid about using my card anywhere now!
My mom (67) just moved in with me and my two kids after her landlord raised her rent. She gets social security but it's only about $950/month. I'm already on CalWORKs for me and my kids, but when I told my worker my mom moved in, she said I need to report her income and it might affect my benefits. But then my neighbor told me there's a different income limit for seniors on Cash Aid? Is that true? My mom really needs help too but I'm scared about losing my benefits if we add her to my case. Does anyone know if seniors have different rules or higher income limits for CalWORKs? Would it be better to have her apply separately?
make sure ur mom gets on medi-cal too!! my mom was paying like crazy for her medicare part B out of her ss check but when she got on medi-cal they started paying that part for her so she got an extra $170 a month!!
This is an excellent point about the Medicare Savings Program! If your mom qualifies for Medi-Cal (which she likely will based on her income), they'll pay her Medicare Part B premium through what's called the QMB (Qualified Medicare Beneficiary) program. That would put the $170+ that's currently being deducted from her Social Security check back into her monthly payment. Definitely worth applying for!
I'm new to CalWORKs and just went through something similar with my elderly father. One thing I learned that might help - when you report your mom moving in, ask your worker specifically about the "deeming" rules. Sometimes they can exclude a portion of her income if she has her own necessary expenses like medical costs or medications. Also, definitely get her on the SSI application ASAP - even if she only gets approved for a small amount, it opens up other benefits like automatic Medi-Cal. The waiting period is tough but it's worth it in the long run. Hang in there!
I've been slowly getting back on my feet after struggling with depression, anxiety and chronic pain for years. Started with DoorDash because the flexibility let me work just 1 hour every few days, which was all I could manage at first. Over time I built up to 8 hours and even tried a couple regular jobs (none lasted more than 1-4 weeks). Three months ago I found a mini market job that's perfect for me - started at 4 hours at minimum wage but now I'm doing 7 hours most days. The problem is my CalWORKs recertification is coming up soon. I've got debt from my bad years and I'm JUST starting to catch up on car payments, insurance, phone, wifi, etc. If I report all my current income, I'm pretty sure I'll lose my benefits, but I honestly can't afford to yet. I'm trying so hard to become self-sufficient but I'm not quite there. If my benefits stop now, I'll fall behind on everything again. I don't have any dependents. I know reporting is required but would they find out if I didn't report everything? What happens if I file taxes showing more income than I reported? What should I disclose or not disclose? Not looking to do anything illegal but I'm desperate not to lose my stability when I'm finally making progress.
Based on what you've shared, here's what I recommend: 1. Report your income accurately - the risks of not doing so are too high 2. At your recertification interview, explain your health challenges and that you're gradually building capacity - ask about available transition supports 3. Request information about the "Welfare to Work Specialized Service" programs which can provide additional support during your transition period 4. Ask about the exact calculation of your new benefit amount with your current income - you might still be eligible for partial benefits 5. Request information on all transitional benefits you'll qualify for when cash aid ends Remember that the goal of CalWORKs is to help you become self-sufficient. Your story of gradually increasing work capacity is exactly what the program wants to see, and there should be supports to help you complete that journey without falling backward.
Your situation resonates with me so much. I'm also dealing with chronic health issues while trying to get back to work. One thing that really helped me was asking my worker about the "good cause" exemptions for people with ongoing health conditions - they can extend your time limits and provide additional flexibility during your transition. Also, if you haven't already, document EVERYTHING about your health conditions and how they affect your work capacity. Keep all your medical records updated in your case file. This can help you qualify for extended supports even as your income increases. The income disregard calculation others mentioned is real - for someone with no dependents, they don't count the first $225 of your monthly earnings, then only count 50% of anything above that. So if you're earning $800/month, they'd only count $512.50 toward your income eligibility ($800 - $225 = $575, then $575 x 50% = $287.50, plus the first $225 = $512.50). This might mean you can keep some benefits longer than you think. Definitely be honest but advocate hard for yourself during recertification. Explain your health journey and ask specifically about every transition program available. You've worked so hard to get where you are - don't let fear make you risk losing everything by not reporting.
Edison Estevez
UPDATE: I finally got through to someone at the county! Used that Claimyr service and it actually worked. The worker said my claim was approved 5 days ago but there was a system error preventing it from being loaded onto my card. They're manually processing it now and I should have the funds within 48 hours. She also fixed my BenefitsCal account - apparently it was blocked for security reasons after the theft, exactly like some of you said. Thanks everyone for your help and suggestions!
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James Johnson
thats great! glad u got it fixed. make sure u check ur balance in 48hrs tho cause sometimes they say that and it still takes longer. they told me 24hrs and it took 3 more days lol. at least ur getting it back!
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Ryder Ross
This is such a relief to read your update! I've been following your situation and was really worried about your rent deadline. It's incredible that the county had already approved your claim 5 days ago but didn't tell you - that's exactly the kind of communication breakdown that makes this process so much harder than it needs to be. For anyone else dealing with similar issues, this really shows how important it is to keep pushing and trying different approaches. The Claimyr service seems to be a game-changer for actually getting through to someone who can help. I'm definitely bookmarking that for future reference. Hope you get your funds loaded soon and can finally get some peace of mind! Thanks for updating us - it gives hope to others going through the same nightmare.
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